Dad's car broke down. Gave code 4 towing a call while at work…read more Texted Mike the pick up and drop off locations, he even gave pops a ride home! Total was only 95$ problem solved within an hour, shout out to Mike.

Mike showed up super professional most importantly super quick great price great value, I don't…read moreknow why I will ever wait around for insurance tow truck when I can call him direct.

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

Good experience, responses with Sheila were quick. Good price out of the companies I got quotes…read morefrom. Driver was kind and offered other mechanic recommendations if I decided to keep my old car. Only thing was that they were an hour late than expected but other than that would use their service again.

Use Me Towing were so great, they respond so quickly, they're really reasonably priced. Marvin…read morearrived at the scheduled time and was so kind and helpful! 100% would recommend!! They gave me a better price than all the other places I call and were so polite and responsive. Thank you!!!

I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

Very good service from manager. And solve problem very smart…read more Quick service and help people solve problem

Intoxicated during service, unprofessional, & disrespectful…read more During the hook-up process, the tow operator instructed me to shift my vehicle into Neutral. However, before I was physically able to shift out of Park, the operator began violently pulling/dragging my vehicle forward. Because the transmission was still locked in Park, the sudden extreme mechanical stress caused a very loud, metallic "pop" to echo from the undercarriage. Immediately following this impact, automotive fluid began heavily pouring out from underneath the vehicle. immediately contacted both the driver and the tow company office to report the severe property damage caused by the operator's negligence. Both parties flatly refused to take accountability. When speaking to the owner named Jose , he dismissed my claim entirely. Jose stated that he "deals with people like me all the time" and told me that I am "not going to get my way." While Jose acknowledged that the damage "could be the transmission," he aggressively denied all company liability.

Popped a tire late at night and didn't have a spare on my vintage car. Looked up towing and found…read moreCVL Legends and they arrived pretty quickly with a flatbed to tow my car home. The driver was professional and took care of my car and price was very competitive.

Awesome service and price affordable. My car broke down and needed to tow. They came by within 10…read moremin. The driver was professional and very nice took cared my car. I would recommend CVL Legend Towing.

Great customer service! A++++ Very fast response time and…read morewas prompt. Mauro went above and beyond and now has me as a client for life! He towed two cars for me today. 1 car wouldn't start and helped me push it out all while maintaining a good energy . Solid stand up guy who knows how to treat his customers and has very reasonable/fair pricing. Thanks Mauro!

So I called AAA to help me out transport my brand new bike that I just had purchased from Berts but…read morethey said they couldn't help me. So I went ahaead and check online for towing services and All Service Road popped up. They were very helpful and helped me get my brand new back all the way to my work 15 miles away. Reliable, professional!!! Thank you guys !!!

Was very satisfied with the service towing company came in Les than 30 minutes. Jeff was able to…read moretow my car with no problem, & delivered it to my house in good condition. I highly recommend doing business with Hadley Tow great customer service.

Marco was professional and skilled. He was also friendly. The price was reasonable, if I need a tow…read moreagain, I will reach out to them.