Dave came to train our pup, Hanky who had serious issues with anxiety, aggression, and resource…read moreguarding. Dave was compassionate, informative, and incredibly helpful. He took time to get to know our family and tailor Hank's training to his personality and needs. He is incredibly knowledgeable and we have seen a huge improvement in our dog's behavior. Hanky is happier and now we know how to support him in order to avoid aggression. We also started taking both of our dogs to EveryDog Daycamp and it has been amazing to have a safe place where our dogs can play with other pups without me worrying something might happen to them. I can't recommend Dave and EveryDog enough!

I was visiting from Southern California and stopped in the store just to use the bathroom. Such a…read morecute store! The worker was so warm and friendly. So many unique items. They had a good selection of MLB neckerchiefs that easily attached thru his collar that I ended up buying a Dodger one for my dog.

Sylvia is a Godsend, and I mean that literally! While it's too long and too personal a story to…read moreshare details here, I've spent the last several years in a family caregiving situation in which I was unable to have a social life or enjoy my hobbies due to balancing full-time work and caregiving. Recently, I've been trying to reclaim some time for myself, but now I have two senior dogs with medical conditions to look after, and this alone makes it challenging to go out. Sylvia has made it possible for me to do so, thereby basically saving my mental health, haha. Every pet parent wants someone truly reliable whom they can trust, and Sylvia is absolutely that kind of person. She is not just genuinely knowledgeable and experienced, she is also just a kind, wonderful person who is easy to work with. I can't express how reassuring it feels to be out doing something you enjoy, but then also partly worried about your furry friends, and then to get a text update from Sylvia with photos (like the ones attached here) showing your beloved pets fed, medicated, and resting peacefully. I can't recommend Sylvia's services enough, but I also don't want you to book her too often because that's exactly what *I* want to do! LOL

I found Sylvia when I was looking for a more experienced pet sitter to help with my cat with…read morechronic kidney disease and FLUTD. She is a true professional and you can see that in the small details when you return from your trip-- she did an amazing job clearing our litter boxes and vacuumed for us even though we didn't even ask her to. My cat with special health needs has since passed but I still continue to use her since I know my cats are in good hands and they always seem so much happier when we come back now. The price is also very affordable for what you're getting.

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

We had a sudden schedule change and had to find boarding for our two dogs. Wendy in OC Paw House…read morewas able to accommodate them in very short notice. We received text updates about our dog throughout the day which was very reassuring. We picked up our dogs the next day and they both had smiles on their faces. Very thankful for Wendy and OC Paw House for taking great care of our dogs.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

We recently started bringing our two dogs to daycare at Paw Sweet Paw at the Irvine Spectrum…read moreCenter, and we couldn't be happier with our experience in especially because of Ian. Our little family includes George, our Frenchie who recently underwent back surgery, and Waldo, our Portuguese Water Dog/Poodle mix who struggles with extreme anxiety. Leaving them anywhere can be stressful for us, but Ian immediately put our minds at ease. He is incredibly friendly, professional, and, most importantly, genuinely wonderful with our dogs. He takes the time to understand their individual needs and treats them with such patience and care. With George's recovery and Waldo's anxiety, that extra attentiveness means everything to us. It's clear Ian truly loves what he does, and it shows in the way our pups light up when they see him. We keep coming back because of Ian and the way he treats George and Waldo. I'm sure the entire team is just as kind, but Ian consistently goes above and beyond, and we are so grateful to have found someone we trust with our babies.

PLEASE NOTE: THIS IS FOR THE RESEARCH LOCATION. We have taken our dog here for quite some time and…read morewere overall pretty happy. That changed this last time the owners sold the company and the new owners took over, as things have definitely gone downhill, which brings me to this review specifically. This past Thursday, July 2nd, I swung by Paw Sweet Paw on my way home to pick up my dog, since my wife dropped her off for a half day. I told the young lady at the front I was here to pick up Boba, and she said, "I'll be right back with Boba."I waited for 15 minutes for her to return, and when she did, she did not have my dog with her, and she stated something like, "they are in the process of moving the dogs". Some more time goes by, and a manager walks by, and I am livid by this point, and I said, "Where is my flippin dog, although I didn't use flippin. She said, " Please hold on for one minute and she walked away and went upstairs. By this point, it had been a half hour, and not to mention there was another gentleman there to drop off his dog, and he had been waiting 15 minutes. Some more time goes by, and I told the lady at the front that I was walking to the back to get my dog, and you can call whoever you want, but this is BS. When I opened up the gate and was proceeding to walk back, the manager came walking down the steps, and again, I said Where the _ _ _ _ _ _ _ HELL is my dog, to which she replied, I don't know how to tell you this, but WE GAVE YOUR DOG TO THE WRONG PERSON. Needless to say, I lost it, and I said, how the hell is that even POSSIBLE on your end, let alone the person that took my dog home. Who the hell picks up their dog and realizes that this is not my dog and takes it home?????? The Manager said that somehow either she lost her paper collar or someone neglected to read the name on the collar and handed her off to another staff member, and they are the ones that gave her to the wrong owner.....When the new owners of Paw Sweet Paw took over, they implemented this paper tag collar policy, and when you check your dog in, they take the regular collars off of the dog and put a paper collar on the dog. I think it is absolutely ridiculous, but somehow, they believe it's to protect the dogs in case they get in a fight or something, to which I still don't understand. By this point, I cannot even see straight, and I am basically yelling at the Manager as to where my dog is and who the hell is going to get her. She said, "I just spoke to the owner, and I am driving to her house right now to get Boba." The lady that took my dog had two dogs, so as the manager was leaving, I said You might want to go back and get her dog..... She said it would take her about 15 minutes to get to the lady's house and 15 minutes back. Finally, after well over an hour, I got my dog back!!!!!!.. Needless to say, she was extremely anxious and was panting very heavily all the way home, and her heart was racing as well. She finally settled down later that night.....I am not sure what dogs think, but I believe Boba might've been thinking she was being abandoned because she has never been anywhere except Paw Sweet Paw. All in all, I think it was about a 1.5-hour ordeal (nightmare). The Manager said she started 3 weeks ago, apologized profusely, and said she is going to rectify the problem so that it never happens again. She also said that the District Manager would be calling my wife, because by this time, my wife had come down as well. They did call later on that night from a blocked number and left a message with no number to call back. We're still waiting for her to call back. It really sucks because this is the only place we have ever taken Boba, and she actually likes it there cause she is not locked up all day and can play with other dogs. My dog is already anxious, so the idea of finding a new boarding place is less than desirable, but I might have no choice.

LARGE DOG OWNERS BEWARE!…read more We took our senior dog (rescued one week before) to Northwood Animal hospital because of great Yelp reviews. On closer inspection, you can see that they're great with small animals (hamsters, rabbits, cats, etc.) but larger dogs may be a weak spot, and here's why. The examination room was probably 6'x6', and over half of it was covered by an examination table that couldn't be pulled up because of a small animal scale on it. The net result of this was that our 60-pound dog could only see the feet of people in the room. We notified staff that our sweet girl was a little nervous with new people, and it seems that the vet tech got the memo. The tech was the best part of our experience--even though our dog was nervous, the tech did an amazing job introducing herself to us and our dog, giving her space, etc. It all broke down once the vet came in. Dr. J (Meena Janbahan) came in, did not introduce herself to us, and immediately took our dog by the neck to test her sinuses. While we understood that there was a legitimate medical reason for doing that, her failure to introduce herself to our dog (didn't even offer a hand to sniff), made our dog extremely anxious. Our dog gave about 3-5 seconds of whining before delivering 2-3 warning barks and backing up to us. The vet tech took our dog outside for a brief walk--when they came back, our dog was anxious but okay with the tech--but she did not like the vet. We were in shock that a professional would do this to a dog that had just been rescued and lived on the street before coming to us--but the more we thought about it, we figured that it was absurd to introduce herself to any dog that way. Dr. J followed up this moment by being extremely aloof and dismissive. Our dog had shown no signs of protectiveness at this level before, and Dr. J insisted that there was an inherent problem with our dog based on this meeting (where Dr. J, again, greeted our dog by wrapping her hands around her throat). We began to doubt ourselves and our dog, and would've continued to unless we had gone to another vet (more experienced with dogs) elsewhere, Dr. K (Kirollos Abdelmalek), who introduced himself much more calmly to our dog and assured us that our dog was not behaviorally volatile (see my review of Quail Animal Hospital for more on this experience). The icing on the cake was the $1,000 estimate for our visit. They waived the examination fee because our dog was a rescue, leading to a grand total of $977.80. The itemized receipt is attached to this review, but they don't tell the full story. We were strong-armed into the influenza vaccine (they said they wouldn't give anesthesia without it... which is not standard practice from AVMA guidelines by our understanding), and told that our dog had an ear infection despite the vet saying she was unable to "get a look at her ears." The cytology for the ear infection and treatment being given at the same time also made us raise an eyebrow. Fortunately, we opted to decline all services and see another vet for our dog instead (again, see my review of Quail Animal Hospital for the much better experience). Overall, I would have given Northwood Animal Hospital one star, if it hadn't been for the vet tech who assured us that we were not crazy, despite clear efforts of the business to charge us a ridiculous amount and misrepresent our dog's behavior. It is odd that they would market services for large dogs given that their practice seems--from personnel to facilities--ill-prepared to care for them.

You know the feeling where you're in panic mode and trying to get answers but come up empty so…read moreyou're sitting there frantically googling and calling a bunch of places only get more disappointed and stressed ? Yup that was my day after spending 4 hours at the vet only to come up empty. My little senior yorki, Basil, was recently diagnosed with degenerative disc disease. She's been unable to walk with her hind legs for a few days. Our vet pretty much told us to go seek a treatment plan from an orthopedic surgeon and didn't give us anymore info on what else we can do to help make her more comfortable in the meantime. I spent my entire morning making phone calls to different clinics asking if they offer orthopedic care at the facility and got turned away by ALL of them. That was until I called northwood animal hospital. Let me clarify. They do NOT have an ortho specialist here at this facility, I did not end up taking my pet here so this review isn't about how well the vet took care of my baby. However, Maria, the person that picked up my phone call was the most helpful person I've dealt with the entire day. Not only did she take her time going over her roster of places that do offer ortho care in the area, she also took her time explaining the varies treatments they specialize in and how it might help Basil's case. She asked about Basils condition and referred me to 3 different clinics. With the care and patience put into a simple phone call when Basil is not even a patient there, I'm certain that there's no difference once you're there in the office with the vet. Def switching over. I have a wellness checkup for Basil next month with the vet at this facility so I'll update then.

We left our senior chihuahua, Chico, with McKenna for a couple of days and she was absolutely…read morewonderful. She has a great dog-friendly backyard that Chico loved exploring (always supervised), and he was safe and secure in a kennel at night. Chico can be very picky and difficult when it comes to taking medication but McKenna has a ton of experience and made sure he got everything he needed. She also kept us updated with photos throughout his stay which we really appreciated. Thank you, McKenna for taking such great care of our little guy!

Love Jonathan and the Ruh-Roh team. They are so good with my little fur baby! They do a great job…read morekeeping you updated on your pup while you are out of town. Always attentive to your pups needs. I never worry when I leave my fur baby with the Ruh-Roh team