Great staff and very professional. Super quick to respond and will walk you through the whole process. I would highly recommend!

I chose Aquadry to handle a water mitigation in my master bedroom/bathroom after seeing all of the positive reviews. They came and did the work and led me to believe that they would also be handling the rebuild afterwards so I felt like I was in good hands. Once the mitigation was completed, I was told to contact Dan to talk about the rebuild process. He was busy when I called but told me he would get back to me the next day. After about 5 days I reached out to follow up only to be told that he was having issues with subcontractors and offered to connect me with one of his colleagues. He never did. And I haven't heard from him or Aquadry again, but they did manage to send out invoices in a timely manner and made sure the insurance check cleared first. The workers who did the mitigation, one in particular (Johnathan I think) were ok overall aside from Johnathan not showing up once or twice and not notifying me of any schedule changes, having me waiting around for them to show up. Disregarding me and my time. As well as trying to have personal conversations about my kids and marital status which made me very uncomfortable. Ultimately I was left with a mess that I had to find another contractor to clean up. They also lied about the day and time they actually started the project on the invoice they sent to my insurance company so they could charge a same day after hours fee. When in actuality they didn't start the job until weeks after they came out to give the estimate. Would not recommend read more

Dan and his team were responsive, timely, friendly, and resourceful. They arrived when they said they would, provided a bid when they said they would, and completed the job within their estimated timeframe. Their professionalism and care stand-out. I felt well-taken care of throughout the process. I highly recommend 24/7 AquaDry! read more

They were very responsive, and honest- when the crew came the next day to do water removal a lot had drained out; they let us know and charged accordingly. Would def use again read more

We had a water leak from an upstairs toilet, causing water damage down onto our main level. I reached out to Dan with 24/7 AquaDry and immediately received a call back to get on their schedule for a walkthrough and begin remediation. Chris and his crew of Caesar and Joe showed up on time, we're professional, and went to great lengths to protect our home as they removed drywall and tile. Everything was covered with painters plastic, and wood floors were covered with protective tarp. They did a great job of clearing everything out, working efficiently, providing updates throughout the process, treating any potential mold growth, and ultimately setting up fans and dehumidifiers to finish the drying process. Grateful for their efficiency and professionalism through the process. Would absolutely recommend 24/7 AquaDry! read more

247 Aquadry - a living room with a fireplace and a flat screen tv - Damage Restoration Near Me - Charlotte, North Carolina

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A water leak in the wall created a mess in our home. 24/7 Aqua Dry was prompt to arrive and begin water mitigation. Dan and his team were professional and showed great respect for our home. They cleaned up daily and helped us to have access to areas for us to perform necessary laundry tasks. very, very pleased with the work! read more

I was not very trusting of them when they showed up to my fire. Lets face it. These people show up the day of your biggest disaster with a promise. My flags were definitely raised. I needed recommendations, I needed to look at reviews. My fire was a totally loss and before I bought essentials, I was on the phone with people who they have helped. I am now 4 months into my project and still have many more months ahead of me and working with the Dan's and a Vince was the best decision. I learned that Dan is a consistent, available advocate, he has many years of knowledge and lots of resources that can help you rebuild from the ground up. He has a guy for just about everything you need a guy for, he will help you deal with your insurance company by advocating for what you need to be safe, rebuild with sound and peace of mind. He helped me find a place to stay until I was able to get into temporary housing. I highly recommend this comapny. I hope that nobody ever needs to use a service like this but at the same time if you do, you're in great hands with this company! read more

#1 provider of restoration services that I have worked with for over 10 years. I personally recommend Dan as his responsiveness, accountability, reliability and quality are paramount. Thank you read more

Dan Diprima and AquaDry have been awesome! Everyone working at our home has been very professional and are willing to help with whatever we need. They have been very thorough, timely, and friendly. When I have questions, I get an immediate response, no matter what time of day. I have zero complaints and lots of praise for Dan, Tommy, and their crew! read more

In the middle of a move, two faulty valves in our home created a tremendous amount of water damage. Facing many tens of thousands of dollars worth of repairs, the stress we were already feeling as a result from the move was exacerbated...until we were in contact with AquaDry. AquaDry ensured that we stopped worrying about the extensive work taking place at our house. Dan and his team were quick, communicative, responsive, and professional at all times. Dan is clearly passionate and extremely knowledgeable about his work. I highly recommend their services and would certainly use them again if we're unlucky enough to suffer another water-related event. read more

What can I say about Dan & his team at 24/7 AquaDry other than they are ABSOLUTELY AMAZING! From our very first call, as water was pouring between our first & second levels in our home, Dan & his team were responsive, compassionate, supportive, knowledgeable, and effective. Immediately, it was clear that the team at 24/7 AquaDry were going to be our saving grace. We spent over 2 weeks with them coming & going from our home to remove the damage, dry the impacted areas, and clean the lingering mess. During each interaction, they worked so well together to help in what during a very difficult time. The team is positive, organized, and efficient which, in stressful situations, is more than what anyone could ask for! Dan leads his team with a level of passion and respect that makes you feel like less of a "job" and more of a friend. To this date, Dan and his team continue to support us in any way we need as we navigate the less than enjoyable insurance process. It is truly wonderful to know that when things get tough, there is someone in your corner. Thank you 24/7 AquaDry for everything you do! read more

Dan was so transparent with me from the moment I contacted him. He quickly responded (on a weekend) and set up a time to come for the mold assessment first thing the following Monday morning and kept in contact with me about his arrival time before arriving. He wore shoe scrubs over his shoes upon entering our home and was honest with us about what we needed to do regarding our mold problem. He was fair and honest with us, which is huge because as new homeowners we're still learning the ropes. He let us know that we could fix the problem on our own and walked us through the appropriate steps to take to remedy the problem. I would 10/10 recommend Dan! read more

Dan Diprima was wonderful. Very patient and very prompt in returning calls. Explained everything thoroughly and did what he said he was going to do. He and his crew did a great job. read more

Dan came out for a free estimate today. He was on time, very professional, and explained everything thoroughly and answered all my questions. I would highly recommend his services. read more

Dan was awesome. Responsive, engaged, and inexpensive.

We had an outstanding experience with Dan Friedman and his team, Gilbert, Thomas, Ben, and Brian. I especially appreciated from the very first meeting we had scheduled with Dan he immediately set a tone of "can do" and "will do" which proved out every step of the way. The nature of our repairs were in water and mold remediation from hurricane Florence and Michael. The team was timely, professional and friendly. They took great care in securing a safe environment while making all the necessary repairs and clean up. Needless to say, in some cases it was ceiling to floor repairs. It was a huge job with over 30 units and homeowners to deal with while having other properties/jobs as well. The owner, Dan Friedman kept me informed of all the processes along the way and maintained good responsive communication. They were thorough and worked very hard to do a great job. This was a very stressful time for us as I had just lost my Father a little more than a month when Florence hit and then Michael a month after. As the following months unfolded with the huge task facing us, I lost my uncle and my 17 year old fur baby less than 15 hours apart. Then emergency back surgery would follow 2 weeks later. Under the circumstances, Dan made the process go as smoothly as it possibly could. We were so thankful to have Aqua Dry in our corner. Thanks to Dan and his team for making a very trying situation go as smoothly as possible. We are grateful to Dan and his teams kindness and hard work ethic over the past months. Hands down, we would hire them over and over again. Great Job Aqua Dry and Team! read more

Dan and team are simply great. We had a water leak less than a week after moving to our new house. They were quick, efficient and very professional. Dan was a huge help in bringing down our stress level. Hopefully we never have another leak but he would be our first call if so read more