Had them out 2 wks ago said everything was good today we woke up furnace is not working called them…read moreand they said they couldn't come out today said they would call me when they can come out, this is Not Good Customer Service!!! They owe me the 150.00 dollars they charged us! I will call someone else!!!

We were refered to Wolfe and Sons heating and cooling by a friend(Jeff Zook). They came out and…read moregave us a great price on a new furnace for our garage. The following year our rental property needed AC. It was a complicated job in an older building on the OSU campus, but the guys did a great job. Now fast forward to this week...our home furnace stopped working and due to the age we wanted a new unit. They gave us a good price on a terrific Lennox unit and below some of the larger competitors prices. They guys are honest, professional and fast. They arrived this morning at 8:00 am and they were finished by noon!

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

Our AC stopped working and the technician quoted us $1098 for an OEM control board replacement. We…read moregot the part for $170 and replaced it in 30 minutes. We know our system will need replaced sooner or later but I wouldn't go with them if they are trying to charge us almost 650% markup for a repair.

This is a GREAT company with exceptionally professional service. Going to say it up front on this…read morereview... HIGHLY RECOMMEND for your heating and cooling needs. So glad I called them first! TIP: Ask about the $249 yearly service. Haven't done it, yet, but we will. Not once, but TWICE they tried to help me with a do-it-yourself fix over the phone so I wouldn't have to pay for a service visit if the fix was simple. FIRST, the office folks walked me through a quick battery check and power check. SECOND, the technician called me from the road and walked me through a fuse check, which worked initially, but later kept failing. So, the company kept me on the schedule and came out quickly the same day (on a SATURDAY!). Jake was AWESOME! He worked hard trying to locate the short in our system. He found it, fixed it quickly, cleaned up, and we were back in business with A/C on one of the hottest weekends this summer. If interested, ask Jake about his testimony... REMARKABLE young man and an OUTSTANDING company! Same day service at its BEST! Again, they get a HIGHLY RECOMMEND from us.

I can't say enough great things about Tyler and his service. A friend of mine works for this…read morecompany and I trust him so I had them out for service. Mind you this was after two other companies had been out. The first one was just for a tune up, but he I believe to drum up business for his company sabotaged my system. A few days after the tune up my AC went out completely. Another company who my home warranty company sent out came out and was price gauging essentially. Fast forward to today with Furnace Guys. Tyler explained everything he was doing, what the pricing was going to be, and most importantly didn't talk down to me like the others had. I appreciate an HONEST company that cares about the customer. Thank you!!

We've been experiencing heating and cooling issues in our home for over a year. Our previous…read moreservice provider never seemed to find the root cause of our issues and so problems persisted. That was until we contacted Mike and The Furnace Guys! Less than 24 hours after our initial call, The Furnace Guys scheduled, arrived promptly and delivered a solution. Fast, friendly and reasonably priced service. We couldn't have asked for any better. HIGHLY RECOMMENDED! We will be repeat customers!

Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

Came out same day service call. Very professional and knowledgeable. A locally owned and operated…read morebusiness, would recommend!

While in the middle of a heat wave, our AC stopped cooling the house down. We called Guaranteed…read moreHeating and Cooling and they came out. After looking at our compressor, condenser, and HVAC, the technician told my wife that we needed a new compressor at a minimum, which would be $10k and suggested we replace our HVAC for an additional $6k. As I was away from home due to work, she called relaying this information to me. I requested she get a 2nd and even 3rd opinion. She contacted another company that came out and within 3 mins of being there he showed my wife that the breaker had been flipped off, which is why the condenser wasn't working. He also told my wife that there was nothing wrong with our condenser or HVAC other than it needed Freon. This person from the 2nd company told my wife that since our unit took R22 freon he could not service it as he did not carry R22. He was very nice, did not try to sell my wife anything but told her that the only way he could fix it was to replace the unit with a newer version. He suggested we reach out to another company that carries R22 as it would be far cheaper. We contacted the person that originally installed the condenser and HVAC and he came out. He put 3lbs of R22 freon in and it worked great after that, only charging us $450 for the service, freon, and repair. The person from Guaranteed Heating and Cooling deliberately shut off my breaker to my condenser and tried to sell my wife a overpriced system that I didn't need. They tried to take advantage of a woman, thinking she would not know any better. If it wasn't for my brother-in-law stepping in, they would have probably gotten away with it. When my Brother-in-law called to request her money back for the service call since they were blatantly dishonest, the Guaranteed person tried lying to him, saying he just spoke to me, her husband. When my brother-in-law called him out on the lie, because I wasn't even in the country at the time, he tried to back out and said he was talking about another customer. This tells me they tried this an another customer that day as well. DONT TRUST THIS COMPANY. THEY WILL SCAM YOU!

The first hot days of the season I turned on my ac and heard a pop. It of course was a Friday night…read moreso I decided to wait for regular service on Monday as it was not that intolerable since it was still in April. I called them Monday right when they opened and had a tech here at 10:00 am The tech, Dan, was awesome. Explains things and shows you what's wrong doesn't just throw a bunch of HVAC jargon at you and expect you to understand what he's talking about. He heard I had a few questions after he left and he called me back to see e if I needed help and offered to walk me through it. Their prices are also reasonable.

AC went out, had KH&C install our furnace a few years ago, so called them for help. They came in…read moreabout 6 hours and had us up and running... the technician Dan was quick, professional, and courteous... spoke to Kelly on the phone who was not only helpful, but absolutely charming... so happy we went Kessler!!

Always prompt and good prices would highly recommend they're services our blower motor went out on…read morethe furnace called them within 2 hours the had showed up and repaired it on a very short notice. Thank you again