Been a month or so but bought a purse that later ended up being a fake. They welcomed me back and resolved everything for me. Not only did they resolve it. Roman, who I gathered is in charge was not bothered I brought this to their attention. Things slip by, we are human but after dealing with some other sites it was a relief to know that this locations takes fakes and counterfeit goods seriously. Already have been back and will be again. 10/10 recommend. read more

Lots of selections for2nd hand used clothes and accessories, they also have a section of high ended handbags, wallets, and sunglasses. I've been bringing my used items to sell, their iservices were fast and they gave good price. read more

Their prices are usually okay. I've definitely had some very good finds. They have a wide range of categories, all sorted by style/brand. The racks are a little close together, so this isn't the greatest for the claustrophobic. The staff are a mixed bag, some super kind while others have been rude. read more

Such a fantastic store to acquire vintage or secondhand finds. Honestly what a fantastic spot for shoes, handbags, shirts, pants, accessories like wallets, jewelry, and designer items fill the racks. Check them out if you're looking for unique, colorful and fun apparel. read more

Sweetest employees! Buyer paid super fairly and took most my items! 10/10 recommend! Bought some things too for a very good price! - employees deserve a raise read more

Amazing selection of vintage. Super reasonable prices. Saw tons of stuff under $20. Employees seemed nice. Not a huge selection of women's clothing otherwise I'd give it 5 stars. read more

2nd STREET - Haight St - Used, Vintage & Consignment Near Me - San Francisco, California

Found some crazy nice Grailed pieces. Walked in on a random Saturday afternoon and I found 2 hyein seo archive pants from 2018 with tags and perfect condition. Most clothes stores have pretty generic big brand clothes but this spot has contemporary pieces that I am looking for! Love the cashiers super helpful and knows the about all of the clothing brands they have! read more

This place is not good whatsoever. My son likes the vintage styled clothing and when we were in Haight, we were looking around for thrift shops. This place actually stinks. The place smelled like a bunch of old clothing. They also had to take my purse at the front or they wouldn't let us in? The place is also way too crammed. The prices here are outrageous too!! My son likes Stussey and when we found a hoodie here it was $150 when it was only $120 retail! My son also told me the hoodie was a FAKE. They sell fake items here and the place smells so bad. Don't recommend at all. read more

The first time I went there the workers were very helpful and polite. Good customer service. I went there a few days after to sell my daughter's clothes. They asked my for ID and everything and it was before their cut off time for accepting sellers merchandise. Then all of a sudden the girl at the register said they can't take my stuff anymore because their manager is leaving and he's the only one that can write a check if it's more than $300. I asked them if they can at lease look at the clothes and not my lux bags. Cause we came from far away and they clearly seen me struggling carrying everything in. But the girl wouldn't still declined to finish checking me in. They even checked in people after me! Like wth! I came the very next day, this time the manager was just so rude. No customer service. He basically was rude and said "NO" out loud to a question the worker asked for me, not knowing I was right next to him. This generation has no manners, no customer service, they act like they are above everyone, and just so rude! Also remember the employee that told me the manager has to write a check if it's more than $300, we'll they end up giving me cash!! What a waste of time coming back the next day with them giving me cash and not a check. They could of still taken me in the day before! And... They were trying to offer me $1 for name brand jeans! I felt like they were just so low balling me because of the incident the day before and didn't care to give a fare price! Y'all need to bring back customer service or just manners! Yall are just so rude!! So yall buy things for 50% of what you would sell it for?! So you were going to sell my daughter's Levi's and Zara pants for $2?! Smh! read more

Place is stinky, way tooo small for all those people, and selling here has got to be the worst experience of all time. Waited 45 minutes (i was first in queue to get helped) to try to sell my clothes, only to get offered some near mint runway ysl suit pants for $10 and for them to tell me they could not authenticate a shirt i purchased only months before from them. I get a very "i'm too cool for you" vibe from all the employees, when most of them are so corny lmao. People working as a buyer there have little to no knowledge of fabric let alone the damn clothes. And over the past year their prices and clothes have gotten worse. Dont waste your time or money, just go to wasteland or buy off ssense during sales season. read more

I liked some of the selection of jackets..shoes etc Got an army jacket for $30 Prices are better than u might see on Haight st Newer store that I hadn't been to If u like visiting thrift stores like a hipster read more

The buyers here are hit or miss. There are two nice guys and one really rude one. I had a prior review here citing poor service which got removed, I think the review was too specific regarding appearance. Overall, I prioritized bringing my vintage and archival pieces to this location because two sellers there were super knowledgable. I am not sure if those sellers still work there, because there is one seller who helped me twice, barely helped me though. Underpriced a 2009 Balenciaga City Bag, which I kept and sold to TheRealReal for $400 more than the price he quoted me. When I called to cite complaint to the store manager, he was receptive. But the guy who was rude answered the phone, and said he was a manager. When I realized it was him I said, "Hi, I think you're actually the one who helped me and I wanted to make a complaint about you, so I will need to speak to ANOTHER manager." When he passed the phone over, he made personal remarks about me as he gave the phone to the other manager. The store manager apologized profusely, and said he would retrain him, but I am not going to this location to see if that happens. Was happy that the customer service from the other manager was better, admitted fault and moved to make correction. If you get lucky with your seller, it's great- I've sold many pieces to this location, so I am okay with leaving it where it's at, and moving on. Love the Berkeley location, great staff and super helpful. read more

Don't waste your time at this store if you're POC or minority. The workers have no training on how to treat customers. We were followed and harassed out the store to our car and were accused of stealing despite having a receipt for payment. Definitely racial profiling and were followed throughout the store by the white staff. Be careful shopping here! read more

gentrified and overpriced the prices are close to retail and in shitty condition so theres no point. They only have statement peices and not one good pair of jeans that are under $50. The owners know that peopel will pay insane prices for the aesthetic so they price at the edge of what people will pay. Thrifting should be affordable and FOR people who cant spend 500 bucks on (shitty) jeans. This place is the final boss of consumerism. read more

Beware of fake merchandise! Bought a BOGO here a couple of months ago only to find out it was fake!

rude ass employees. could hear them talking about me and what i was wearing while i was shopping. totally unprofessional and just disrespectful in general. asian girl with glasses with a short bob. yall needa train your employees better as the other employee engaged in the conversation as well. didnt even buy anything and ended walking out. 2nd street in stonestown way better. read more

Easily my worst secondhand experience. Staff knows a minimal amount about vintage (which shows by their selection) and is extremely rude. I brought in 3 vintage tees and a designer tee that had been repaired and they proceeded to tell me one of the items I brought in was fake because it was "worth like $500" and did not care to explain or listen, but still tried to buy my pieces anyway for $17. They looked for a split second before making their decision, even though I've had these items authenticated on numerous occasions. Tall dude that wears Balenciaga made y'all miss a grail by being an ass. And having terrible taste. read more

Brought a brand new supreme shirt and they ripped the bag open before low balling me without any warning which I now can't sell as new. A resell store would know better than anyone that if it's not sealed it can't be sold as new. Shitty employees screwed me out of getting anything for it now and had no remorse saying it's policy. Couldve asked for permission or said if it's authentic will we give you $xx but instead wasted my time and screwed me out of being able to get anything for it. read more

2nd STREET - Haight St - Used, Vintage & Consignment Near Me - San Francisco, California

Awesome selection of shoes and clothes and super nice staff. Was surprised at the great condition shoes were in. Check it out.

The customer service was terrible. We payed for a shirt and they continued to chase us down and look like idiots as we had the receipts. They didn't give no apology what so ever for the inconvenience. I wouldn't recommend shopping here because not only is their USED items OVERPRICED they suck at giving the respect their customers deserve. read more

Bad selling experience. Got very low amount for my stuff. No receipt or proof. I think the employees take a cut in the transaction. I wont sell here again. read more

This place was making me laugh the entire time. But in all seriousness, do not waste your time selling here! Go to Wasteland or sell on Depop or Vestaire Collective. They spend way too much time authenticating what should be very quick decisions with any kind of knowledge on designer brands. They couldn't authenticate definitely authentic items. Maybe a little knowledge on fabric and design would help the buyer. He seemed like he was tripping out on decision making. Prices are so high on certain other items, like very faded and beat up Rick Owens pants that would be priced at $200 online priced over $500-600. Also, Warning: if you do go, you may wanna wear a mask because it's so crowded and smells like feet in here. read more

I came here to sell my bape & supreme items with the tags on them and they priced FIVE items at FIVE dollars....they low ball you do not sell or bring clothes to this location theyre gonna rip you tf off lmao this was ridiculous read more

2nd STREET - Haight St - 2nd street ripoff - Used, Vintage & Consignment Near Me - San Francisco, California

They have dope clothes,shoes, and accessories. In addition, prices are greatly valued. I got my girl some jordan 11s for $85, cant beat that. read more

2nd STREET - Haight St - Used Legend Blue 11s (GREAT Condition) - Used, Vintage & Consignment Near Me - San Francisco, California

This store was one I had recently discovered and decided to check them out one day while waiting for my passport application appointment. Huge mistake I barely got inside of the door before an employee rushed over and demanded that I check my bag. Which under other circumstances I would understand but I literally walked up to the store w/o my mask on since I was outside then was barely within the confines of the entity before I was profiled. Usually it takes at least a few minutes but 2ND Street wastes no time. I was dressed in what I hope was decent clothing since I had to get my picture taken but what can you do right? San Francisco is supposed to be a more "progressive city" but it has its own serious flaws like everywhere else. There are a lot of other places to find used designer goods I personally will not return . Overall this place is not the best place to go if you're of African decent. Online shopping is unfortunately still the best route to take as it takes profiling out of the equation. If not there are a lot of other stores who value not only your business but will treat you in a respectful manner. I write these reviews based on my experience so that others will not have to face the same obstacles that I have. But always do your own research! read more

I didn't have a great experience here at this location. The half the workers are rude and the other half are pleasant. I might come back I might not, if I do I'll write an update to see if anything changed other than their selection. read more

This place is great! It's pretty rare to find a thrift store with the really interesting men's brands up front (and to be honest, the men's stuff is way more interesting in streetwear and it's what women buy anyway since women's streetwear is garbage). What's weird is that the buyers have extremely good taste, so that the Calvin Klein, Zara, etc stuff gets priced $5 but the really interesting thrift stuff from the 1970's gets bumped up to $15, which is actually quite a bargain. I would say that stock is more sophisticated than what most thrift shoppers in the USA are accustomed to, but then again Haight street has been getting really crazy good since the pandemic for some reason. At this point the thrifting is better than NYC or LA. read more

It's not a bargain store but you can find thing if you want to spend an arm and a leg

I've bought and sold used clothing for 15 years and found that 2nd street strikes a balance between high end luxury thrift and your local Goodwill. The store is packed tight with designer brands, neatly organized by genre/style/fabric. They even have sections dedicated to no-name/dead brands that are on trend at great prices. I've bought great jackets for 20-30 bucks that I still use today. However, I'd avoid this place as a seller. If it's a hyped item, they'll offer a better price than crossroads or Buffalo exchange. But if it's NOT, (and most times it's not) they'll give you very little. After reviewing my haul, they separated it into different piles with lowball prices ($1 ea, $5 ea , $10 and higher ticket items). I was clearing closet so no biggie, but then I noticed a pile of clothes of mine they didn't disclose. I asked and they said "oh, that's the donation pile". What? I came here to sell, not to donate my clothes for you to sell. I promptly asked for those clothes back and swore off ever selling to them again. TLDR; Pros: Great inventory, good for a lot of people of different budgets. Dig and you'll find a diamond in the dust. Lower standard for condition/wear (as a seller) Cons: selling practice is not transparent, they'll seriously lowball you for middle/low tier items, lower standard for condition/wear (as a buyer) read more

Selection of clothes is mid , I don't recommend selling here , the workers here will lowball you so THEY can buy your items for the low instead of giving you a reasonable price . They don't even use the proper pricing method all 2nd streets use , the one in Berkeley better . read more

People always tripping on yelp! The staff is super helpful, friendly, and extremely knowledgeable. Nobody is getting judged here from what other comments say. It's crazy to even think that when they all have different styles themselves. I have bought and sold here and everything was great! You will always get more if you list it yourself so don't trip when you get a lower price here. It's a business everyone trying to get a cut. I did have to wait on selling but that was my fault for going on a Saturday. Lesson learned on my half but nothing to knock the business for. Over all great store. Great staff great experience. read more

If I could this store deserves ZERO stars ! The worst selling experience! I came in at 1pm and they told me a 40 min wait . Other sellers came in after me and they got to sell there items before me. So at 2:45 pm I asked how long was the wait the girl said 2 hours . I left ! Your better off selling to Crossroads, Wasteland and Buffalo Exchange! I've always had great experiences selling to the stores I mentioned. I think its a scam they way they price designer items ! read more

Customer service was the worst. The guy helping me looked at me as if he was annoyed that he had to help me. I had several designer vintage pieces along with current trendy styles as well. I felt like I was robbed by the end of my selling experience. I have been a reseller for years and frequently sell to buy sell trade stores. This one never again read more

Average mens selection. Better women's. Sus employee tried to buy my things offline thru cashapp which I don't mess with. How you not gonna have the ability to come correct and try to catch a tude when we don't meet on your terms? What a wierd experience but at least one dude showed love to my pup. read more

Living in the Panhandle, I try to check out new Haight St thrift stores as they open. Visited 2nd STREET for the first time last week and I was pleasantly surprised! Their clothing selection was impressive and diverse and prices were competitive with other SF thrift stores. Their selection is less "cultivated" than smaller thrift stores. I personally love the hunt for hidden gems, but I can see their store feeling overwhelming or haphazardly organized for less seasoned thrifters. I'd describe it as a combination of Wasteland and Buffalo Exchange with 70% 2010's mall brands like Anthro and Banana Republic, 20% luxury brands like Comme de Garcons and Alexander Wang, and 10% vintage. Hopefully they expand their vintage selection in the future. I'll deff be back when I have more time to shop! read more

best store on hight no doubt, I love 2nd ST USA. If i could live in the store I would. staff is amazing and they all have great style. I love 2nd st. I love 2nd st. I love 2nd st. I love 2nd st. I love 2nd st. I love 2nd st. I love 2nd st. I love 2nd st. read more

Lots of cool vintage clothes to check out and is well organized. Staff is friendly and helpful. Prices seem fair. You do have to check in your bags before you enter though. read more

better selction and better service this time they hired better staff lol the first couple visit rocky but theyre coo now read more

2nd STREET - Haight St - 2nd street - Used, Vintage & Consignment Near Me - San Francisco, California

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It's a good deal and you can find a lot vintage and branded clothing and the price is not that pricey . Highly recommended

I get a pretty self entitled vibe from the workers, I guess maybe it's a haight st type thing? A lot of them had egos in here but they were nice when you would look at them, the clothes are INSANELY expensive and you will not find something for anywhere near 10% less than it is online, just shop online and negotiate there. You will save much more money. read more