Worked with Drew on a replacement windshield for a Tuscon & the level of professionalism & care…read moretaken was 5 star! He kept me notified of the progress as the windshield was replaced. There's a great coffee shop right down the road with wifi & great baked goods.

He did a great job on my front window and was very reasonable with the price! Would recommend.read more

I got a flat tire on New Year's Day and the next day (Friday) very few tow truck services were…read moreopen. This one was though! And Moe was very thoughtful about quoting me a price and wanting to get to me in the time frame that he had promised. Moe was right on time and super nice and cheerful about the whole thing. He put the donut on my car, put everything back together carefully and charged me what he had quoted over the phone. I'm saving his card in case this happens again because his price was lower than everybody's and because he did everything exactly as he promised. You won't go wrong by calling Moe!

Moe was great!!!!!!! Copart was difficult, issues with their app during pickup. Moe was able to…read moreget it done. Thanks again for your help!!!!!

Awesome customer service and top-notch work. Great shop with a comfy waiting room, good coffee, and…read moresnacks -- always appreciated. Steph was fantastic, and the owner, Brian, even came out and chatted with me while I waited. I had a star/chip repaired on my 2023 Chevy Bolt, and honestly, I can't even find where it was now. Wish I'd taken before-and-after photos. I think Brian mentioned they've been in business for over 30 years, and it really shows. Don't second-guess the good reviews -- this place has earned them. Highly recommend Jodey K

My F360 windshield gasket was separating from the roof. In order to replace the gasket a new…read morewindshield would be required. However, the windshield was only a couple years old and in good condition. The tech (who I believe was one of the owners) suggested using sealant to secure the gasket in place. And they did this at no charge. Thank you, most today would have went for the big sell. I highly recommend them. You could tell by the atmosphere and the interaction between employees and customers they sincerely care about customer service. Professional, polite and courteous. Will definitely give them my business in the future.

My Tesla got a flat while in Albuquerque, called Tesla roadside assistance at 1pm mst, who then…read morecontracted Macy's towing, Macy's quoted the Tesla agent a truck was available right away and it would be 15 minutes for the tow to arrive, a service appointment was booked given the time frame the agent was quoted at the same time they booked the tow, I was listed as a will wait for tire service which was to be done the same business day, after waiting several hours, the less than stellar tow driver finally contacted me at 4:30pm stating he would be ready to pick up my car in 45 minutes he had just woke up from a nap and seen that he had to tow me but still needed to eat something first, when he arrived he seemed under the influence asking if I still wanted a tow and babbling on, at this point the service center was closed causing me to be stranded until the next afternoon for what was to be a same day service. Would not recommend Macy's towing to my worst enemy. The hour and a half worth of sentry mode footage I recorded of him sitting in the tesla lot after dropping my vehicle sure makes him and macy's tow company look some kind of way.

My Subaru died half way between Albuquerque and Santa Fe. Pete's Auto care (also awesome people)…read morerecommended Macy's towing. George was there in less than an hour. We are already at the mechanic's shop before 11 am. George was efficient and personable and professional. And they make great beef jerky!!! I can't wait to try their hot Cheeto flavor! Thank you for the rescue. Also very reasonably priced.

If all you need is a tow and you don't mind paying a ridiculous amount, this company may be fine…read more But I would definitely discourage from using them if you need anything else. Customer service is below the most horrible. Our truck was broken into the day after we flew out of abq for thanksgiving week. We had used a park & stay hotel (also would not recommend doing that) and got a call that a window had been broken on our truck. We were out of the country and didn't have any option besides to have the truck towed and stored for the week. My husband made a few calls to try and find someone who would store the vehicle in an indoor space since we had a wide open broken window. J & M said they could do this so we went with them. My husband asked if picking the car up after hours on a Sunday evening would be would possible since that was when our flight arrived and we live 3 hours from the airport and had to be home for work Monday morning. He was told that we just needed to give dispatch a call earlier in the day to arrange the pickup so someone could meet us. So fast forward to Sunday when we are traveling home. My husband calls dispatch a few times and can't get anyone to answer. Finally gets someone on the phone (not who he originally spoke with) and they said no we couldn't pick it up that night. That was annoying, but we couldn't really do much about it and we understood it was maybe not in the norm, although they had said they would when we arranged the tow. So we rented a car at the airport and drove home that night. The next day we have to get our rental car back to the airport so my husband calls J&M to inform them we are heading in from 3 hours away to get our truck. We are told we need to be there by 4:30 or we can't get it. So we make arrangements at work and leave early to go get our truck. We get there to find it has been stored outside in a lot for the week. At this point, my husband is pretty frustrated. He asks to speak to the manager who refuses to even HEAR that someone told us it would be stored inside. Zero conversation or accepting that someone may have misinformed or even that there could have been a miscommunication. He straight said "you're lying" to my husband. Why would we have made that up?? In the end, it cost us $600 to have our car towed 5 miles, stored for 6 nights outside with no window, the additional cost of a rental car, and 6 extra hours of driving. If this company had just been honest and delivered what they promised on the phone, even just the indoor storage, we would have been fine with it all. But two "promises" not kept, a manager that is yelling at my husband that HE is lying about what he was told over the phone, and an astronomical price, I'd take my business anywhere but here.

poor service, bad repairs. 6 months to get our vehicle repaired. They "forgot" to notions that…read moreparts came in. Terrible communication. we kept having to call for updates. After repairs to the under carriage then dam muffler fell off.

Car CEL came on and autozone coded it p0420. o2 sensors were new and had a feeling needed new…read morecatalytic converter. Got there when they opened this morning and was replaced within 3 hours. Decent price as well compared to other shops i called. Car is running amazing and able to make my trip back home to nevada with nothing to worry about.

Best people I've ever met at an auto service place, period. There was no bullshit, they just…read morechecked my exhaust and fixed the problem and were really cool and chill the whole time.

My daughter's car broke down and she was stranded at work after most shops were already closed. I…read morecalled and he was very prompt, arrived within 30 minutes, was super friendly, and was very thorough while figuring out what he problem was and the best way to fix it. Awesome service!!

Called AA upon a Sunday afternoon and he made it in 30 minutes! Went above and beyond what I…read moreneeded and put all the tools away. Would use again and recommend to everyone!

We had the front brakes replaced and oil changed. Pat was great and the cost very reasonable. He…read moredid a 3 point check on the engine and suggestions for possible future repairs. Got car back same day. Recommended by friends.

Pat is the only guy I'd let work on any of my cars. Dependable and honest.read more