DeeAnne is absolutely the BEST! She truly cares about her clients and wants what is best for them…read morebased on what they're looking for. I have referred many friends and family and we love DeeAnne! If you want GREAT service with the best products for your money call The Blind Lady!!!

I COULD NOT BE HAPPIER!…read more Dee was super professional. She showed up as promised, gave us an estimate, and delivered. We got our cordless, fabric blinds installed today and they look awesome. What a difference some nice blinds make. She was very responsive through text, email, and phone. **********Also, her rates were far better than anyone we found in the area. ********** Thanks Dee!

Ted B., a Chase Master Installer, repaired 2 honeycomb shades in our family room. He was meticulous…read morein his work and did not settle on the shades' performance until they worked perfectly. In fact, they now work even better than the shades not needing repair. While having shades repaired on a mobile basis was not inexpensive, I was unable to remove the shades myself to bring them to the shop. It would have saved me the cost of a house call. But, it was worth the extra money to have it done here at home. I recommend both Chase and Ted for your shade needs. BTW, Ted is also appropriately friendly and a pleasure to have in your home.

I can't say enough good things about Chase's. Very helpful and knowledgeable staff (Thanks,…read moreEmily!). We had a repair issue and Emily knew exactly what to do. The price was very fair, and we were so relieved to have such an outstanding service provider initiate and guide the repair. Wow! Hats off to Shelley (3rd gen CEO) and Emily and the Chase's team. For future shade repair needs, and for new Hunter Douglas shades/blinds, I know where we're going!

We recently worked with Lal from Budget Blinds to replace some cellular shades in our home and to…read moreadd some additional cellular shades to other windows. We also chose to install an exterior solar shade to a set of sliding doors for our deck. Working with Lal was a wonderful and seamless experience! He is highly responsive, answered all of my questions, and installed our shades quickly and efficiently. The price was also exactly what I was planning to spend so that was great. We LOVE our new shades. We now have blackout shades in our bedrooms and light filtering shades on the windows in our living areas. We are sleeping better and our home is noticeably cooler (especially with our exterior solar shade for our sliding glass doors). I think the photos speak for themselves :).

I had a terrible experience and cannot recommend Budget Blinds of Berkeley and Richmond…read more I spent nearly $3,000 on custom shades specifically because I wanted the guidance of an in-home consultant. Instead, I ended up with multiple problems that I believe should have been prevented during the consultation, followed by an installation experience that became defensive and confrontational. The biggest unresolved issue is the headrail color. I chose Natural Tan fabric, and the paperwork said "Rail Color: DEFAULT." No one explained that the default headrail would be tan, or that white was available instead. All of the window trim in my home is white, and I would have chosen white had that option been explained. I'm not a window-treatment professional. That's exactly why I hired a consultant. When I raised this on installation day, the salesperson/installer argued that I should have understood it from a blue shade sample I'd been shown with a blue headrail. It wasn't until then that he told me I could have ordered white headrails to match my trim. The owner later offered to remake the shades with white headrails at wholesale cost, which would still have required me to spend more than $2,000 to correct a choice that was never explained to me in the first place. There was also a major misunderstanding about a front-window shade. I specifically asked whether they could make a shade that was both light filtering and room darkening, operable from the top down. He told me yes, absolutely, and when I mentioned that another company had told me they didn't offer this, he assured me that Budget Blinds did. Someone else present at the consultation came away with the same understanding I did. What arrived was a 100% blackout shade, not light filtering. When I raised this during installation, the salesperson/installer became defensive, argumentative, and confrontational in my home, to the point that someone involved by phone asked him to leave the property. The owner never addressed my concerns about the installer's behavior. Her position throughout was essentially, "You signed the quote, so the responsibility is yours." That may be her contractual position, but it sidesteps the reason I hired an in-home consultant in the first place, which was to explain important product and design choices I did not know enough to ask about. There were other issues as well. A door shade did not provide the side-angle privacy I had asked for, one shade arrived with a cracked headrail and had to be replaced, and when the installer later returned for that replacement, he arrived almost three hours before the scheduled appointment without confirmation. The owner did acknowledge that this violated their scheduling policy. To the owner's credit, the damaged shade was replaced and I received a credit for the returned front shade minus a 25% fee. But overall, the experience was stressful, adversarial, and far below what I expected from a custom in-home service. The shades themselves are functional and reasonably attractive, but I'm stuck with large tan headrails that don't match my home. I would not work with this company again.

We had some old, damaged blinds replaced and they are great! Everything from the person I talked…read moreto at the local store, to the person who measured the windows it to the person who installed them, it was all a positive experience. And they look fantastic! It really transformed one room. Blinds are never cheap, but It definitely shows that our remaining 20+ year old ones need to be next in line.

Bad service. It is overpriced, which I was happy to pay to get a quick turnaround. But that didn't…read morego as planned. You have to wait 3 weeks to get an install date. Then they cancel install at the last minute, and then you are good for 3 more weeks (if all goes well). I won't be back.

Erich is very helpful and a pleasure to work with. He is very committed to keeping his clients…read morehappy.

Sun Spot Systems came highly recommended. Erich, the owner, came to our home and showed us samples,…read moreso that we would have an idea what the shades will look on our windows. I appreciate the fact that he takes his craft seriously. He took the time to show us many other options. He doesn't charge for an estimate and there was no charge for installation. Thanks to you Erich, we are very happy for the nice job you have done.

Maurice is a pro! I had him fix the hardware that my drapes were on and he made suggestions without…read moreupselling. They were in front of 2 oversized windows that are vital for the views from the home and he did a great job making sure to not obstruct the view with the new setup. For his level of expertise, he offers amazing value for what he charges. Plus, his wife who you'll deal with if paying by credit card, is super sweet as well. They're a dynamic duo you can trust with your blinds, drapes, shutters, etc.

It's not easy to find someone who will install blinds if you did not purchase the blinds from them…read more Luckily, I found Maurice, who was available to install blinds that had been taken down temporarily for a remodeling project. He responded to my request quickly, was able to schedule a visit quickly, and did a great job. All at a reasonable price, too. Very happy with the service!

Look no further, this will be the best Customer experience you may ever have! Melody was…read moreexceptional, and guided me through my first luxury drapery purchase. The quality Customer experience was outstanding on every level. The proactive interaction at every juncture from initial inquiry through installation was on a level rarely experienced these days. As with other reviews, the client-first philosophy truly guides all interactions which are timely, articulate, and professional. Melody tracked down my fabric choice -- which had been discontinued -- in a couple hours through another supplier. Her communications were so clear and constant, in the best of ways. Her coaching on how to "dress" my new drapes and her vast expertise shared on light, glare, period design, and aesthetics taught me so much more than I'd expected. And let me just say a word about the QUALITY of the product -- beyond my hopes, reasonably priced and true to Melody's word. Oh my goodness!! I look forward to working with Melody and The Company again on future drapery purchases!!!

TL;DR: Complete waste of time - don't bother with these guys unless you have a big project and have…read moreplenty of time for them to try to upsell you. Extremely frustrating intake process. I described exactly what we needed in my inquiry and request for quote. A simple job to replace three sun shades with blackout shades on an existing motorized system. I sent pictures of what we have and what we need. Knowing all of this, the company set up a time for a consultation. A day before the scheduled consultation they tell me it's going to take 2+ hours, and that I should reschedule if I don't enough time tomorrow. I let them know that doesn't seem proportionate to the the job requested, that I'm watching a toddler full-time and I was expecting a 10-15 minute meeting to do measurements and confirm they can work with our system. They say ok. The next morning, two hours before the consultation, Melody the designer insists again on a 2+ hour meeting. I reiterate the same thing I said yesterday and she cancels the meeting.

We used Luxe Blinds to install automated blinds throughout our entire home and had a great…read moreexperience from start to finish. Yoav was extremely helpful with selections, and the installation process with Isaac went smoothly. They also took the time to show me how to operate the blinds using both the remote and app, as well as how to recharge them when needed. Most importantly, their customer service has been excellent--if a blind has an issue, they respond quickly, reorder it, and install the replacement without hassle. They have been helpful, responsive, and professional throughout the entire process. I would highly recommend this company for blinds!

LUXE Blinds recently installed Hunter Douglas shades for 10 of our windows, and we couldn't be…read morehappier with the results. Yoav took the time to help us select the right Hunter Douglas products for our home. He even visited to our house twice to ensure all the measurements were accurate before replacing the order, which gave us great confidence throughout the process. Issica handled the installation professionally and efficiently. The team was always responsive, answering our questions promptly and keeping us informed every step of the way. We are happy with the quality of the product, and final results. We highly recommend LUXE Blinds to anyone looking for beautiful window treatments and a hassle-free experience.