I think this business is closed. The website is still up, but they don't respond to any messages,…read moreand the phone number doesn't work.

The long Austin heat wave rolls on accompanied by the constant drone of my air conditioner. It is…read morenot a pleasant sound. It is the sound of money hemorrhaging from my household into Reliant Energy's bottomless maw. My house had issues. Let's just say that energy efficiency and green concerns were not at the top of the list when my cookie-cutter suburban pad was thrown together. My doors: permeable. My windows: radiant. My upstairs: a sweltering hotbox fit to slow roast a brisket to perfection. And onward droned the air conditioner. Now, before we go much further, I want you to know that I am not gullible. There are no magic solutions that would turn my house into a perfectly efficient icebox. It's bloody hot out there, and the relentless sun will have its due. I'm also not a wealthy man. I would not be swayed by some silver-tongued charlatan into undertaking a massive home renovation just to save some money on my electricity bill. I was looking for quick fixes for a fair price with tangible benefits (less hot air drafting into my house and less heating of my upper story from my attic). This is where the Energy Guys came in. I chatted with the owner (Jeff) as he was working on an insulation job for one my neighbors. I hate being sold to, so I was on guard for pressure sales tactics. Jeff was reasonable, factual, and laid-back. We did a walk-through of my house and came up with list of basic fixes. Thermal imaging confirmed what I suspected. My doors were leaking due to terrible weather-stripping, my upper story was baking due to poor insulation in my attic, and my duct work was poorly sealed with precious cold air leaking into my attic. Though I have windows that are just turrible, Jeff advised me that taking a second mortgage to replace them just didn't make sense for my house and situation. I've got two kids in daycare and a prodigious appetite for fine espresso, wine, and other edibles. There's not a lot of money sitting around to plow back into my house, but the bill was reasonable. The work should qualify for rebates offsetting a big portion of the cost, but that part hasn't been done yet. Jeff and his crew were professional, skilled, easy to work with, and punctual! My upstairs feels cooler, and I can't feel hot air seeping in from my front and back doors. Even better, there are now more frequent reprieves from the droning of the air conditioner. For anyone looking for an energy audit or other home energy services, these guys were great to work with. Highly recommended.

This business is wonderful, professional, honest service. Qualified technician that know their…read morebusiness with a owner who provides support for his customers. Office staff Mary is wonderful!!! Thank You for being my air conditioning service partners. Anita K.

American Conservation & Air did a great job installing a new HVAC system in our home, blowing in…read moreinsulation, creating additional vents, and replacing the ducts. The east side used to be much warmer in the summer, because there were fewer vents. The air is more balanced in our home. We anticipate the system will also be more energy efficient and lower our energy bills. We rehired the American Conservation and Air to install a heat pump in our 400 sq. ft garage studio. The system replaced a window AC/heater unit. Our goal was to cool the studio efficiently and quietly. It works well, and is so much quieter than that window unit.

We're in the middle of a hectic renovation with an ancient HVAC system, half our exterior wall…read moreinsulation missing, and some drywall open to the outside. So honestly, I didn't expect an attic makeover ALONE to completely solve our heat problem. Investigate your attic and air leaks before spending quadruple+ the cost to upgrade the entire hvac. With almost fossilized attic insulation, passive inefficient gable vent and no radiant heat barrier, we've been sweating inside the house as soon as the sun was out. While they were working on the attic with the old insulation removed and attic door open, the inside temperature spiked to 80°F with the AC blasting nonstop. Once the new insulation and radiant barrier was in, even our obsolete hvac was able to keep the house cold that we had to raise our target temperature. Mistakes happen, but how a company responds reveals their true character. After the blow-in, negative pressure began pulling loose insulation through hidden gaps around our furnace closet ceiling, clogging our AC filter and choking the airflow. Following a long evening of emergency DIY sealing and cleanup, I reached out to explain the situation. Jim and a technician showed up the very next morning, sincerely apologized, addressed all questions and concerns, and mastic-sealed everything properly. They earned this five-star review because instead of getting defensive, they treated us like human beings, owned the issue, audited what was missed in their protocol, and actively improved their process to prevent it from happening again.

Heat Busters provided a top notch experience, insulating our attic and installing ventilation…read more Would highly recommend to lower your energy bills! Great customer service - thank you!

Our condenser stopped working on a 100° day and the house was heating up fast…read more Resilience responded within about 10 minutes and came over just a few hours later. Yusuan got everything running again in no time, and did a full service on both our units while he was here. Super nice guy, friendly, efficient, used shoe covers when he entered the house and left everything clean and tidy. I highly recommend Resilience and will definitely use them again - but hopefully not any time soon!

On time, good communication and service. Explained what he was doing to correct the mini-split…read moredripping issue and what to do to prevent in the future.

Do not use this company! At their recommendation we had them install a Remi Halo air purifier and…read morenow a year later found that it was not installed properly and has left mold growing around where it was installed! Mold has grown all around our plenum as a result. I contacted the company to rectify this and they have completely ghosted me. They won't take any responsibility and keep telling me someone will call me but nobody has. I would give zero stars if I could!

I didn't end up going with iAir for my new minisplit, but it wasn't for lack of knowledge and…read moreservice, but only because I chose a different brand. LaCounte came out and assessed my system and was very helpful during the decision process. Their bid was the best for the brand they offered and I wouldn't hesitate to recommend them to anyone looking for a new system or service.

Michael M was absolutely outstanding! He was knowledgeable, professional, and kept me informed…read morethroughout the entire service call. He took the time to explain the problem in detail, what was needed to fix it, and how long the repair would take. I always knew what was happening and what to expect. What really stood out was Michael's genuine focus on customer service. He was friendly, personable, and clearly cared about keeping my family comfortable. While the repair was being completed, he even brought in portable units to help keep us cool. Michael did exactly what he said he would do and completed the work when he said it would be done. His communication, professionalism, technical knowledge, and commitment to his customers were exceptional. Great technician and an excellent representative of the company! I highly recommend this company for any HVAC service needs.

McCullough's technician Sam repaired our AC system with expert problem solving and efficiency;…read moreclogged water line caused system to shut down. Having McCullough's comfort contract we were not charged for the visit and analysis. We did pay for labor to cut and flush the waterline and install an access coupling. Sam proposed two solutions, explaining both clearly; showing photos of each way to have future access to flush the water line if needed. His professionalism , expertise, efficiency and clear explanations were much appreciated. This repair reinforced the value of keeping McCullough's comfort contract (2x/year inspections) for Heat and AC maintenance visits including emergency servicing; much needed in 90°+ heat.

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

Jon is a great HVAC technician. He's also an outstanding home comfort consultant who can plan and…read moredesign your entire system far beyond the minimum effort, rip and replace, that most services are going to give you. That being said he's not going to up-sell you if it won't help you out, and he's completely on board trying to work within your budget as long as it's realistic. That's not really the best thing about Jon though. He's great at HVAC, the Xs and Os, but what sets him apart from most of the mediocre piss-poor tradesmen and contractors rolling around Austin these days is that he has his sh*t together. He tells you when he's coming, calls ahead of time, works hard as hell when he's on the clock, and stays in constant communication with you the whole time making sure you're on the same page. He takes care not to make a mess in your house (and if he does he cleans it up), he's respectful of your kids sleeping, and is really honest. The vast majority tradesmen completely overlook these soft-skills that are essential to their work. If you've dealt with as many awful tradesmen and contractors as I have lately, you're going to be very, very happy with Jon and Austin Star Services.

Jon is the best! Seriously amazing customer service, friendly and knowledgeable. Fixed an issue…read morethat two other companies couldn't figure out and helped me solve an electrical issue that he wasn't even there to fix. this company is the real deal. if you're looking for someone you can trust to do a job right, this is the one.