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    Insulation installation

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    Attic Wrangler - So many stuff hidden underneath that old insulation

    Attic Wrangler

    (24 reviews)

    i am currently using this company i found on a yelp search, i needed assistance right away and the…read moreowner was able to come quickly and service my new home and even at holiday time!! he was fast friendly and explained things thoroughly. i was happy he was able to help. he closed up all the gables and other vulnerable points on the exterior of the home and matched the color and material in most of the areas. he set up traps and surveillance to watch for raccoons or other rodents he came twice in a matter of weeks to check the traps nothing was caught but i see less droppings in my attic so i think things are going well. i'll update again once we're all done. (i have never had to remove rodents in the past all my other home's maintenance was just preventing things from coming in or back) i will update in a a few more weeks. but so far 5 stars! Thanks!

    Initial Impression and Installation:…read more Initially, the job by Attic Wrangler looked great, and we were pleased with the attic restoration. We hired them before our baby was born in December 2023, under the impression that the rat problem would be solved before the baby's arrival. However, our satisfaction was short-lived as the rats returned shortly after the work was completed, rendering all the good work useless. This became an ongoing problem for over a year, to the point where Attic Wrangler admitted they didn't know where the rats were coming from and suggested we hire another company. Stress and Health Concerns: This ongoing issue has caused immense stress and health concerns for our family, especially with a newborn in the house. The smell of dead rats became a common occurrence over the course of a year, making our living conditions unbearable. It got so bad that we seriously considered leaving our home and renting somewhere else. The constant rat activity and foul odors significantly impacted our quality of life and peace of mind. Warranty and Lack of Response: Mr. Kellso promised a so-called warranty in the event that the rats did return, assuring us that we would be covered. This promise turned out to be a complete lie, as Mr. Kellso has gone MIA, not responding to any of our communications. Timeline of Major Events and Failures: June 2023: Hired Attic Wrangler to remove rats and restore attic before our baby was born. Despite several visits, the problem was never resolved. July 16, 2023: Reported hearing noises again. Mr. Kellso scheduled a follow-up check. July 21, 2023: Appointment rescheduled last minute due to Mr. Kellso's accident. October 6, 2023: Mr. Kellso missed the scheduled visit, citing a job in San Antonio. October 15, 2023: Notified Mr. Kellso of multiple rats; requested additional traps. November 3, 2023: Continued rat activity. Mr. Kellso was inconsistent with visits. December 2023: Baby born. December 26, 2023: Requested smaller traps due to continuous activity. January 19, 2024: Multiple rats still present; ongoing trap issues. February 11, 2024: Informed Mr. Kellso of foul smell from dead rats; newborn in the house. Mr. Kellso delayed visit until he returned from Minnesota. March 23, 2024: Rats returned after a month of no activity. Mr. Kellso failed to solve the problem. April 27, 2024: Mr. Kellso agreed to visit but requested rescheduling multiple times. May 3, 2024: Rats were still present, traps were missing or ineffective. July 2024: Rats continue to infest our attic, and Mr. Kellso suggested hiring another company. Issues with Service and Attempted Resolution We knew of rat activity because we had multiple cameras surveying the attic. Mr. Kellso did make an effort to try new methods during some visits, but nothing made an impact. He was highly inconsistent with visits and often rescheduled at the last minute. Despite our patience, he failed to solve the rat problem. Moreover, after suggesting we hire another company, Mr. Kellso stopped replying to our texts and phone calls. We attempted to be very reasonable and figure out a compromise by asking Mr. Kellso to refund a portion of his work so that we could apply it towards hiring a new company. We even offered to ensure he would still be paid for a percentage of his efforts. However, we received literally zero response from him. This lack of communication and accountability is infuriating. Conclusion: We are now out $6,000 and back to square one with rats in the attic and soiled insulation. We also need to pay another company to redo the work. This has caused immense stress, especially with a newborn in the house. Attic Wrangler's service was a complete failure, and Mr. Kellso's unprofessionalism and lack of responsiveness were unacceptable. If we cannot work things out soon, we will be forced to pursue legal action. I strongly advise against using their services.

    Tri-County Heating & Air Conditioning

    Tri-County Heating & Air Conditioning

    (39 reviews)

    Wow. In one word, Pete and his team are RELENTLESS in solving a problem. I can't possibly recommend…read morethem more. We had a wild storm and a bolt of lightning found its way through our home (and myself, but that's another story). Nearly everything in the house with a circuit board was fried, including the A/C unit, furnace, zone control boards, and the physical air conditioner's contactor. Literally blown up! I called at 8am and Logan showed up three hours later. Basically, everything was busted or malfunctioning. Left was right, up was down, hot was cold. This lightning did a number on us. Seeing this mess, Logan called in for backup from Pete, the owner with decades of experience. Pete made it his mission to "hack" our system to making A/C for the night. It didn't seem too difficult for him, but you could tell he wasn't leaving until our baby daughter had A/C in her room (it's July). The next day, the men showed up with the replacement parts and a few hours later, we were back up and running 100%. They documented everything wonderfully for our insurance claim and even took a ton of time to chat and give me tips for the house we're building right now. I'll definitely have Pete come in and make sure the next house is configured properly. I'm sure there are other great HVAC services in southwest Austin and surrounding areas, but I won't need to find out. Pete's got my business no matter what. Thanks guys!!

    Great, friendly and knowledgeable service! From the moment I called and spoke with Nancy I felt…read moreconfident that this company knew what they were doing. Pete, the owner and his associate, showed up in his van (with their logo proudly displayed.) He introduced himself and spoke with my husband about our air conditioning issues. He knew right then and there the problems we were having. Both him and his associate spent over an hour cleaning out the system, keeping everything clean and neat. He even asked about our return filters and eagerly replacefor us with the filters we had on hand. We signed up for their maintenance program, which is a great deal!! I highly recommend this company and their wonderful service !! Wonderful family owned company that makes you feel secure with their service !!! Thank you Pete and Nancy keep up the great work !! So I knew our heater/air conditioning system was starting to fail when the fan would not stop running ! I called Nancy and she scheduled Pete to come out ! He tried everything, thinking it may be our Nest Control, he even replaced it with a New Honeywell Control. Nope, it was the AC/ Heater Unit !! Our home was built in 1994 so, that's understandable!! He ordered a Nee Unit and his Crew was there the very Next Day ! Christian and Joseph did Great Work and covered Everything!! Nice !! I'm So Impressed with this Company !! Great Service at Fair Prices !! Thank You Pete and Nancy !

    360 Energy Savers - hvac - Updated June 2026

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