I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Quick response (called mid-day Friday, they were there on time at 8:30 on Saturday morning),…read moreefficient and honest assessment of flood / mold issues. It's in their interest to exaggerate risks to create work, but they were honest after a few measurements that there wasn't any serious hazard and little I needed to do, and didn't charge me anything.

The guys at ArchAngels were so professional, understanding, informative, caring, generous with…read moretheir time/ assistance AND did an absolutely fantastic job cleaning up a very traumatic accident for us. PLEASE do yourself a favor and go with these guys to help you through your tough time (and for all your cleaning needs). We called around to a few places and didn't receive HALF the time and support from those national companies that ArchAngels provided (even with the first initial phone call). I really can't say enough about how wonderful they were and can't thank them enough for what they have done for our family.

From the owner: The next step is cleanup, and its not a job for a standard janitorial service. Count on the…read moreprofessionals at ArchAngels to help you through this difficult time. We are a biohazard remediation company that specializes in the unique aspects of trauma and crime scene cleanup.

Professional and empathetic. They care about the families…read moreand do an excellent job. They also take good care of their employees

My mother died in her condo and her body wasn't discovered for 3 weeks. I did some research as to…read morewhich company to hire. I had been emailing Silver from customer service for weeks before my sister, my son and I could get down to Miami. I met Anna the area supervisor as well as her crew members (one was a former police officer). I found them to be friendly and sympathetic enough to work with us on price and billing. I tried to find an insurance policy but everything I seemed to find was expired. Anna and her team went above and beyond to help us out. Maybe other crews who work for this company weren't the best but Anna in Miami is nothing short of sweet and professional.

Ripped off some of my insurance settlement. Do not use…read morethem. Dishonest and won't return my calls or return my money. Zero stars

Awful, AWFUL experience with this company. Scope of work didn't match work performed, They lacked…read morethe experience to address the job properly, and there were clear discrepancies between the work initially promised and what was actually delivered. Had to hire another company to actually finish the job since they were incapable. Office staff were also unresponsive and rather unhelpful. Be warned, hiring this company can be a costly mistake, seek elsewhere if you can!

If you find yourself in a stressful situation where you're having to find a clean up company to…read morehandle a clean up job that would be hazardous to take care of yourself, I highly recommend this company. I have used Bio-One one 3 separate occasions and they've consistently provided amazing customer service every time along with trying their best to squeeze us in as best they could with their already crazy schedule. I used their disinfectant services but here's Keywords for other services they provide: crime scene clean up, biohazard clean up, covid fogging, covid clean up, disinfecting, hoarder clean up

I have managed building for a long time and have been fortunate to have never needed an extreme…read morecleaning company before. That changed a week ago when we opened a wall to track down a leak in the basement and found a former bathroom that had a 5 foot tall pile of construction debris that filled the room. When we shifted the debris out of the building, we uncovered a drain. In the time it took to get a plumber in to plug the drain, we had a few rats enter the building. Exterminators made quick work of them. But they left their mark in the exposed room. Bill was great in getting Amanda out immediately to the site for an estimate. Amanda was very pleasant to work with and did a fantastic job getting that dingy room in the walls clean and sanitized. I greatly appreciate Bio-One and all their help and will be adding them to my service contacts list.

I live in a rental property, and this is the company the property managers hired to remove some…read moregiant dead branches from the tree outside of my apartment windows. They were able to schedule the work very quickly, and the guy who came out to do the clean up was professional, personable, and skilled. I especially appreciated that he checked for baby birds before cutting down potential wildlife homes. And once all the dead wood was taken down, he did a thorough job of removing all the litter. I can't speak to their prices since it was paid for by the property owners, but I would recommend them for tree services without hesitation.

We recently moved into a Condo unit that needed electrical repair and some electrical upgrades. We…read morewere not sure exactly what we needed and we were fortunate to find such professional support. We were given excellent suggestions and options. All work was done quickly and with high quality of workmanship. You bet that we have found our Go To Guys!