I purchased a condo. As a result of the pre-purchase inspection, I had it tested for mold before the purchase by Mold Pro Chicago. I paid extra to expedite the test results. After I closed I had Mold Pro Chicago come immediately to do mold remediation. Mold Pro Chicago was responsive, helpful, knowledgeable, professional, and on time for all appointments. I'm very happy with their services and highly recommend them! read more

Jeffery Ollie Chicago Mold Pro Chicago is an excellent company! They had quick availability, knew exactly what to look for, and returned with my results promptly. I highly recommend their services." read more

SEVERE HEALTH, SAFETY AND ETHICAL CONCERNS Joe would you please address publicly why your company doesn't address the entire sq ft in attics that you are contracted to do, yet you still bill for it? Was it just my house that you didn't address the entire roof deck and joists or is that your standard practice for all your customers that have insulation? Joe please address the questions above and avoid deflecting by stating that the initial contract was between you and the seller of my house. Per my request, the seller was required to remove the mold in the attic. Your warranty states it transfers to any subsequent owner, which is me. In my case, Mold Pro only treated easily visible sections, which ultimately left the mold that was the closest to my ceiling and closest to my family, it went unnoticed for 3 years! For 3 years we thought we had a healthy and safe house we were living in. It was all a lie! I gave them a chance to rectify the situation, they still didn't address the areas in question within the original scope, had the audacity to ask for additional payment and they have been unwilling to refund the contract. I ultimately had to go with someone else to complete the job. If you have used Mold Pro in the past or decide to use them in the future, I strongly urge you to inspect the corners of your attic. Also, verify in writing with Mold Pro that they will indeed move/adjust insulation to address all mold that is within the scope of the contract. Attached are pictures that show my grave concerns Do the right thing Mold Pro and provide a full refund. read more

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I highly recommend this company to you. They are very responsive when I call them and tell them my problem. We talked about their service, the prices, where my location is and when it will be repaired (it depends on me). I gave them a schedule where I'm not busy (Saturday) and have no work to do. They agreed and were willing to work with my schedule. Aside from that they gave me a fair and reasonable price. Everything was communicated well. He patiently answered all our questions. Everything was professional. Great communication! They are very professional when it comes to their job. They got their job quickly and efficiently. I'm satisfied with their work. We really appreciate their work. Well we definitely call them again if we encounter some issues again regarding the mold. read more

These guys were a life savers. Other company wanted to charge me thousands of dollars and since I cannot travel to Chicago due to COVID, I had to hire and trust someone remotely. Joe was very professional, prompt and most importantly did not charge me outrageous bill like other tried. I want to thank you so much for the honest and professional work you had done! Everything was communicated well, done quick and I got exactly what I needed for affordable cost. read more

Joe responded to my request for mold remediation very timely and got me scheduled in a few days. His crew showed up on time and were very professional and knowledgeable. They got the job done quickly, and explained everything. After poor experiences with other mold removal companies that didn't follow through, it was a pleasant surprise to work with Moldpro. I would definitely use them again. read more

I had a great experience with Joe and his technicians from Mold Pro Chicago. My basement flooded while I was on vacation, and I needed to find someone to help ASAP. Joe responded to my call with patience, suggested and guided me though several steps to handle this disaster professionally, even on minor details I had never considered. He quoted me a very reasonable price and sent his team out the next day. The technicians worked tirelessly the whole weekend. I was really impressed by the swift and professional manner that this job was handled. I would highly recommend Joe and his team! read more

Excellent service. Schedule was efficient and mold removed. Staff were excellent. read more

Update: Response to the business owner... Hey Joe, According to the CDC, air samples for mold testing cannot accurately represent the actual exposure to mold inside of a residence. You have been misleading customers by offering air testing for mold fully knowing that is not reliable. I was a new homeowner in distress about the possibility of mold in my home and you suggested this exact service. You never mentioned any other ways to accurately test for mold and I trusted you. You never gave me the option to test for mold inside the walls. Previous Review: Stay away from these con artists! I hired them to do a mold inspection in my home back in November of 2022. They tested various rooms for a total of $500. The results came back immediately saying that everything was good. Fast forward to a couple of weeks ago, I noticed an electrical wire smell coming from a room they tested. Once the electrician opened the wall the noticed mold immediately. A separate company conducted a mold inspection and it turns out four walls in my home are covered in mold. These are the same walls Mold Pro Chicago said were "good" in their inspection report. Only a fraudulent company that allegedly specializes in inspecting mold would miss something like this. I requested a refund from Mold Pro Chicago who took my payment via Zelle (that should have been the first red flag) and my requests have been ignored. Because they faked that mold inspection, electrical wires inside the wall have been burning for months. Joseph Cascone and his team are playing with people's lives and that is not OK. Take your business elsewhere if you care about your health and safety! read more

Joe and his team were thorough and detailed. They answered all of my questions and provided excellent service. Definitely recommend. read more

I highly recommend Mold Pro. They were knowledgeable, communicative and highly professional from initial quote through to work completion. We're completely satisfied with their work and will recommend to anyone who needs remediation work in the future. read more

If you want a high level of professionalism and you want the job done right; hit up Mold Pro.

The inspector who came to the house was very helpful, listened to my concerns and explained everything they were doing and what sort of issues they could see without being pushy or salesman-like. They were clear about pricing and what parts of the inspection they thought were important. The follow up with the test results was very prompt. I did not use their remediation services - decided to go with a full remodel instead - but was quite happy with the inspection process. read more

Great communication. Quick on the scene and results were timely. Really appreciate them coming out and explaining everything to us! No issue and the cost was so much better than a few others read more

Joe and Mary were great! I called Joe Wed morning, he had someone come out the same day and I received results the next day. I definitely recommend them!! read more

Joe responded quickly, got right out for an assessment, and the crew showed up on time to get the work done. Good communication by phone/text/email. Everyone was professional, polite, and helpful, even for tangential details. read more

I called asking to get Mold removed from my basement. I let him know I needed to get mold removed and was thinking about moving my room to a different position if needed. I wasn't able to be there and per our conversation I thought he would eliminate the mold and have my small storage room looking better, instead of being transparent with me he gutted out my room and left it that way. He stated the paperwork he sent didn't have it listed as the drywall being replaced. At that moment I felt scammed, because I'm not a contractor and don't have much experience with this kind of work. I feel like I was over charged for work others would have done without leaving my room with more work needed and no remedy. He could have been transparent so that I would have been prepared to have drywall put back up. He also didn't fix the problem that caused the mold so I have to stay longer to figure out how to get the room put back together. I live out of town and this has added more stress and travel. How is the mold eliminated if the problem isn't fixed. Just a headache. And a waste of money I now have to hire someone else to fix this problem. Which he didn't even send me anyone that could help me out like he said on the phone. read more

Mold Pro Chicago - After Chicago Mold Pro - Environmental Abatement Near Me - Chicago, Illinois

Update: Owner contacted me immediately with a complete quote after the initial review was posted. I appreciate the gesture, but decided to go with another company. Original: I had somebody come out to get a quote for a mold problem in my basement. A quote never came. I did not prompt since the company did not seem to have its act together. read more

I spoke with Joe on the phone, and was very impressed with his professionalism and his knowledge. He gave me several options, the first of which was to see if I did actually need his services or I could do it on my own. He was honest, and advised me to try it and see what happens. (we don't have actual mold that we can see, but my wife smells mold) I can assure you, if we end up needing the testing and remediation, we plan to go with MoldPro based on this interaction. read more

Joe was great and extremely helpful! He advised on the best plan of action and made sure we had our results asap. Both Joe and Mary are very pleasant and professional- highly recommend! read more

This was the company that remediated some mold in the attic when we were looking to buy our home before we moved in, so we hadn't dealt with them, but I am so glad that the previous owners did. We ended up using them again because we had discovered possible mold in our wall due to an issue with our roof that allowed moisture to drip against and into the walls. Joe was so prompt with responses via email and text and scheduled his techs to come take a look. They talked us through the process, what they were going to do, and even though the mold ended up being a bit bigger than what we had been expecting, they didn't raise their initial quote on us. The techs were extremely professional. We had expected a giant gaping hole in our wall, but they sealed it with tarp and tape which turned out much better than what we were expecting. Afterwards, Joe was able to get his drywall repair division out here (within 2 days!) and Ramon and his team were also super professional and took a look at our walls and managed to get the exact same baseboard in the exact dimensions. Our walls look brand new and the mold remediation is guaranteed for 10 years, so that's a big weight off our shoulders. Thanks! Would call Mold Pro every time (though hopefully this isn't a super frequent occurrence :) ). read more

Better than a mere five stars. Seven stars? Eight? Have used their services, services that are professional unlike others. Three times. Each time, on time, excellent and they know molds...the bad from the run-of-the-mill. Having full moved 17 times, as an adult, I often imagine which was the best doctor or dentist. Mold tester and/or remediation, Mold Pro wins the Nobel Prize in their field. read more

I called looking for mold remediation services and Joe was very helpful and honest in our discussion. Instead of insisting that his technician come to my house (and me to incur the costs for services), he walked through my scenario and gave me suggestions on how to potentially remediate myself. If there was a clear issue that suggested mold, I would've definitely hired Joe. Appreciate your help! read more

They are frauds. They harassed me about coming to give me a quote. I hired them to come and confirmed the day before. An hour before they are to arrive the owner Joe, said his son, Nick, was overzealous and they can't come until next week. Typical Bait and Switch. HIs excuse was he was at the Bible museum. Good Christians - lying to customers. read more

I highly recommend Mold Pro Chicago. I spoke with Joe about my bathroom black mold problem. Rather than trying to maximize this and get me to hire him, he gave me some really practical and useful advice about how to handle the problem over the phone. My impression is that he and his company are really customer service-oriented. He was really helpful and I recommend his company highly. read more

I want to thank Joe so much for his proffesionalism and patience in the way he dealt with our issue. He answered patiently all our questions, his crew showed up on time and he was always super responsive. Just like his bio describes he didnt once make us feel paranoid, which with mold you can imagine how concerning it can be. We really appreciated their help. read more

We had an unexpected mold issue during a home renovation, and they came out quickly and took care of it right away so we could move on with our project. Highly recommend! read more

Joe and Mary were very professional and thorough in their inspection. They gave me great peace of mind knowing there was no mold present in our basement. read more

Just talked to Joe (the owner) and he's great -- he listens, he gives options and advice, and didn't pressure me into anything at all. Very impressed with him and will use him any time I need mold taken care of! read more

Ended up going with a different mold company for my house, but would also recommend this company. They were quick, professional, and easy to get quotes from. read more

We had a great experience with Mold Pro Chicago. Joe was very helpful in explaining the process on the phone and Mary, our technician was very thorough in her visual inspection of our home and provided valuable insight into how to avoid future issues. The process was simple and very easy. Would definitely recommend for those needing a thorough inspection of their homes! read more

I called Joe to get a second opinion on some lab results that came back from another mold company during a home inspection. He returned my call in less than an hour, explained and interpreted the results thoroughly and easily (more so than the company that I actually paid to do this!), and offered solutions and lots of helpful tips. He was patient with all of my questions and I got off the phone with a clear understanding of my next steps in the remediation process. I am very thankful for his time and expertise! read more

I have to say that Joe is a remarkable gentleman. He assessed my situation and, rather than pitch me a costly repair, counseled me on how to handle a smaller problem myself. He walked me through step by step what I should do to safeguard my home and my health. He couldn't have been nicer about it. Clearly this is a businessman who knows that if you do right by the customer, it will benefit you in the long run. If I ever have a serious issue, I know whom to call because he is someone I can trust- and you can't put a price tag on that. read more

Joe was great, I highly recommend him and Mold Pro Chicago. I called and he was honest and responsive, able to come out in a few hours to try and help me with the potential mold in my condo. We talked through the options and it helped me to make a decision on what to do next. Although I decided not to get any additional work done at this point, Mold Pro Chicago would be my first call if I needed any work in the future. read more

Recently bought a home and didn't know that mold was residing in the basement. Suddenly I found myself contacting a few different Mold Remediation Companies for estimates. After speaking with Brain and Joe I was convinced that they were honest and capable of doing the job. Brain, Joe and his guys were outstanding, from giving me the best estimate to the professionalism his guys demonstrated before, during and after the process. Great service, great price and a 10 year warranty! Can't beat that! read more

We had experienced a leak a few years back that we had fixed but feared the results of mold behind the walls. We called Joe and he was so wonderful and helpful. He walked me through their process on the phone and let me know exactly what he would recommend. I was really impressed when he said, "If this were my home, I would recommend an air test." He provided us with a quote for him to come out and conduct and air test and let us know the results would be available within a few days. Sure enough he sent them through and the good news is we discovered we had "Acceptable Fungal Ecology" which means that there is no reason for mold remediation. I can't tell you how great it was to work with Joe and I highly recommend him for any mold issues you may experience. read more

Many Thanks to Joe!!!! My condo had water leaking into my wood floor near the floor window this winter. I was really concerned about if it has mold due to the color change of my floor. I called Joe and he requested me to send him photos of the damage. After that, he replied very quickly and recommended me to buy mold control at Home depot instead of paying them to do the inspection. What a honest person! Otherwise I could have pay more to do the inspection. With Joe's help on what product to buy, I resolved my problem by spending $12. I would definitely recommend Mold Pro to all my friendly if they needed help. read more

Very professional, pleasant and honest. Joe came out to inspect my tenant's washer closet, arriving promptly when promised, suggested where samples should be taken and all the while thoroughly answering all of my questions. Within days, he emailed me a detailed report of the lab's findings. I highly recommend this company. Thanks Joe! read more

We hired Mold Pro Chicago to remove some mold that was growing on our ceiling in our warehouse. Mold Pro beat all the other quotes we got on the job by a significant amount. The crew was professional and attentive. Joe and Nick were responsive and communicated throughout the entire processes. Highly recommend. read more

Joe was fantastic, we called him to help us with inspecting our first house, he came over with no questions asked. Gave us an honest opinion on what was wrong and what could be done and was nothing but courteous and helpful in every way possible. He even noticed some mold that a different mold inspector missed, which saved us a lot of hassle. I would recommend this company to anyone looking to get mold inspected or fixed. read more