I write this review with a profound amount of gratitude. Your health is one of the most important…read morethings in your life that you must trust others with; and I'm thankful to say I could not be more happy with Dr. Aldo and the team at Bella Vita Dental. I see a lot of reviews talking about upselling and unnecessary treatment and I feel like I must say that whilst in my specific case this would not at all be relevant, it would take truly corrupt individual to do this to what is essentially a patient in a healthcare setting. I cannot in my wildest dreams see Dr. Aldo ever doing something like this - nor do I believe her to work in an environment in which this would ever take place. I stand firm in my belief that Bella Vita Dental is not capable of fostering this sort of behavior. The front desk staff were friendly and inviting and thorough with the answers to my questions, and Dr. Aldo and her team of dental assistants were kind, compassionate, and needless to say, all my issues were addressed and I am back to pain free. Whilst I do not look forward to the next time I have dental issues; I find comfort knowing I'm in great, compassionate hands with Dr. Aldo and all those at Bella Vita Dental.

TL;DR: The billing service that Bella Vita employs filed 2 insurance claims with incorrect billing…read moreinformation, which were denied by my insurance, and are refusing to update that info and resubmit the claim (as recommended by my insurance) and are leaving me with an outstanding $1167 bill. I was a patient with Bella Vita for about 5 years until I moved away last October. I decided to start Invisalign with them in May 2025 and paid my quoted amount ($2411) in full the day treatment started. To my surprise, in April 2026 I received a call that my claim had been denied by my insurance but they would help me out and file another claim that would hopefully be approved by Delta Dental but if that claim was denied, they would file an appeal for me. I got a text on May 11, 2026 that I had an outstanding balance that amounted to ~50% ($1167) of what I originally paid at the start of my treatment so I called to ask what happened and Emily at the front desk told that they filed an appeal for my denied claim but couldn't answer any insurance or billing questions due to the fact that their billing department is not done "in house" so they would have to relay all my questions to a separate service. The office also refused to give me any contact information for their billing department so I'm forced to play telephone with the office and their billing department but also said they could not tell me why my claims had been denied. I was, however, told that my benefits for ortho had been maxed out. I called my insurance immediately after that initial call and they told me that, no, my claim was not denied due to my coverage being maxxed out (it has not been at that point) but because there were errors with the billing information on the claims that were submitted. The insurance rep also notified me that they had no appeal on file, so either there is some technical issue on the insurance side or the office lied about filing an appeal for that 2nd denied claim. The insurance rep told me it was an easy fix and that the office's billing department just need to update that billing info, resubmit, and it should be approved. From May until August of this year, I've called 6 times asking for updates and relaying the message that all they have to do is update their incorrect billing info and resubmit the claim and it should be approved. Everytime I call, I'm met with "The claim was already filed and denied twice so there's not much we can do, but we'll ask the billing department again." I've tried asking for the practice manager and have been told "she's not at her desk but she will call you later" and I never receive that call. All in all, be wary of this place. Since their billing is not done in house, no one at the office can answer specific billing questions and refuse to give contact info for that billing office so you're forced to play telephone with them and their billing department if you ever have an insurance issue.

Dr. Aria is the absolute best. If you can get in with him, he will be your dentist for life. He's…read moreso kind and easy to talk to. He listens to any concerns I have and takes his time. He's fantastic at what he does. I have beautiful teeth in no small part because of him. The hygienist there are always kind and courteous. It's a very well run business.

I strongly advise against visiting this office or any other "Smile Generation" affiliate. My…read moreexperience felt entirely profit-driven rather than patient-focused. I came in for a routine new patient exam, and the entire process felt like a rushed sales pitch: The Exam: The dentist spent less than a minute reviewing my X-rays and less than a minute on the oral exam itself. Aggressive Tactics: During the periodontal probing (measuring gum pockets), the dentist scraped my back molars so aggressively that my gums bled--seemingly to justify their immediate claim that I needed an expensive "deep cleaning." Lack of Care: After making my mouth bleed, the dentist handed me off to an assistant after a mere 30 seconds of dialogue and abruptly left. I wasn't even offered water or mouthwash to rinse out the blood. The Cost: The assistant immediately pulled up a billing screen quoting me over $2,000 for the deep cleaning. The entire environment felt predatory, right down to the aggressive, propaganda-like informational posters and brochures plastered everywhere. Not an isolated incident: To make matters worse, a coworker of mine had an identical experience at their Mission Valley location. They were told they needed an emergency root canal despite never having a cavity in their life. They got a second opinion from an independent dentist, who confirmed their teeth were perfectly healthy--no cavity, and absolutely no root canal needed. Save your time, money, and oral health. Get a second opinion if you've already been to one of these offices, and avoid Smile Generation affiliates altogether.

Met with one of their other dentists! She was amazing, thorough, and very informative. Highly…read morerecommend! They have onsite parking, which I wasn't aware of so took a few extra min driving around north park looking for parking!

Outstanding service, caring people. All worked hard at taking care and assisting me definitely…read morerecommend it

I have reallyyy bad TMJ that disabled me from dental cleanings for a few years. After years of…read moreseeing specialists and finding the right care to improve my joint health I finally felt well enough to get back in for dental care, but was so nervous. Let me tell you how much I love Dr. Collin's and team!! They took all of my concerns a seriously, I mean really listened to me. I like that they have laughing gas as a backup option to help with my anxiety during these visits, but I found myself perfectly fine going without. This place is generational family-owned and you can just really feel the warmth and care that comes from that. After a cleaning I came back in for bonding to fix the chip I've had in my front tooth for literal DECADES and found that process to be nice and painless as well (literally and figuratively). Last little note is I've been impressed with their willingness to work with my insurance to make sure I'm keeping as much money in my pocket as possible.

I have been a patient of Dr. Collins for about six years…read more Due to a life time of grinding teeth, my teeth had deteriorated to the point I could not smile and was very embarrassed by them. Last year I decided to do the major work needed to bring my smile back. This decision was done in large part to the confidence I had in Dr. Collins. The process took about nine months and involved removing all existing teeth and crowns and putting in 28 new crowns. The process was easier and quicker than I expected (I did opt for sedation dentistry which certainly helped relieve almost all of the of the discomfort of the procedures). Today I can smile again and have beautiful teeth. Also, everybody in the office is very friendly and supportive of all patients. Special shout out to Ashley, Dee, Winford and Diedre, all are great to work with. I very much recommend Dr Collins for any dental work you need.

I honestly wish I could give SmileStyle more than five stars…read more From the moment we walked through the door, the entire experience was exceptional. The office itself is absolutely beautiful, modern, welcoming, incredibly clean, and equipped with technology unlike anything I have experienced at a dental or orthodontic office before. Eric welcomed us so warmly and took the time to explain everything before Dr. Kerry came into the room. Every part of the consultation felt organized and thoughtfully prepared. From the imaging process to seeing all of my daughter's photos displayed on the large screens in the consultation room, even being welcomed with her name on the screen, it was such a professional and personal touch. But what impressed me most was Dr. Kerry. My daughter had already worn braces for two years, and unfortunately, we were not completely happy with the final result. She also knows quite a bit about teeth and orthodontics herself, so watching her face light up as Dr. Kerry explained what could be achieved with Invisalign honestly meant so much to me. For the first time, she became genuinely excited about the possibility of getting the smile she had hoped for. Dr. Kerry's knowledge, attention to detail, and understanding of the newest techniques and technology were immediately apparent. SmileStyle feels like a practice that truly keeps up with advances in dentistry and orthodontics rather than simply continuing to do things the way they have always been done. Everything from the equipment and imaging to the way the treatment plan was explained, gave us so much confidence. I am 48 years old and have been to many dentists and dental offices throughout my life, and I can genuinely say this was the best dental experience I have ever had. Thank you to Dr. Kerry, Eric, and the entire SmileStyle team for making our consultation such an incredible experience. We walked in looking for answers and walked out feeling informed, excited, and hopeful. I cannot recommend SmileStyle highly enough.

Alright brace yourself because I wrote a justified novel…read more I came to SmileStyle in an extreme urgency. I had already started services with another dental company and was waiting on my final crown placement and a deep cleaning. However, I recently got unexpectedly laid off from my job and unfortunately the company I had already started the process with could not see me before the end of the month..which is when I would lose my dental insurance I've paid into all year long and have yet to use. I was freaking out. I started looking into other companies and by the grace of the dentist gods I found SmileStyle. I called and explained my super unique situation considering I still had a temp crown and that I had days before my insurance was expiring and they said they could take me in. I was shocked, as the company I already had established care with was unable to accommodate me even though I had paid thousands into services already. I digress. Despite how unique and dire my situation they took me the same week and it has been the best experience I've had at the dentist. Victoria (name I think!), at the front was so awesome and made me feel comfortable. Plus she was the one that listened and understood my difficult urgent situation without judgement! Then sir Eric came and gave me a tour of the studio - it's freaking gorgeous. It feels more like a wellness center than a dental office. They even have a massage chair and can make crowns the same day (I've been waiting weeks for my crown from the other place). Really great technology all throughout the facility. Eric is a HOOT. He assisted Dr. Ortega in treating me and they are a super great tag team. Dr. Ortega is so smart, kind but also will help make you laugh in a somewhat unfortunate situation (I needed a really deep DEEP cleaning which sucked, take care of your teeth young people!). Then Callie/Kayla/Karla??? I'm so sorry I'm bad with names when I'm in panic mode, but a wonderful lady came in to help walk me through paperwork and to review options of the timing of the procedure. OMG SHE IS THE BEST. Made me crack up when I had tears in my eyes about losing my job. I'm 36 ya'll, takes a lot for me to crack. Thank you so much for helping me and making sure I understood the monetary side of things. Plus, I'm still up for adoption if you will take me in ;-) What really stood out to me was that Dr. Ortega and Eric spent several unplanned hours working on my mouth, when really I was there for a routine cleaning. That means they will go above and beyond to ensure they help you and do the RIGHT thing, not the EASY thing. Thank you for that. Then finally the queen herself Dr. Kerry came in. Talk about one of the most genuinely friendly dentists I've ever met. She greeted me and before talking next steps she just wanted to make sure I'm ok because of my insurance expiring I was spiraling. She then went over the future of my mouth, options to ensure we are proactive and not reactive. She is so knowledgeable but explains in layman's terms that my brain understood. I've been presented similar options in the past, but never in a way that was visual and with meaning, typically I just receive a piece of paper with a recommendation haha. This was meaningful and purposeful, and actually made realistic sense. Ya'll rock, the fact that I could get a long, custom procedure in such a short crunch time in order to hit my insurance is literally a blessing. The very next day I got a call from the Dr. checking up on me and seeing if I have questions, I've never really been followed up from my actual dentist before it's always the front desk..that also was genuinely appreciated. Thanks everyone, anyone considering SmileStyle should absolutely go! 11/10 would recommend. Thank you for coming to my TED talk.

Dr. Aria is the absolute best. If you can get in with him, he will be your dentist for life. He's…read moreso kind and easy to talk to. He listens to any concerns I have and takes his time. He's fantastic at what he does. I have beautiful teeth in no small part because of him. The hygienist there are always kind and courteous. It's a very well run business.

I had an appointment scheduled for 10:00 AM, but unfortunately several patients who arrived after…read moreme were called back and seen before I was. That part of the experience was frustrating, especially when arriving on time for a scheduled appointment. That said, I want to recognize Alicia at the front desk for her excellent customer service. She was kind, professional, and immediately addressed my concern by processing a refund of my co-pay without any hassle. Alicia was wonderful and handled the situation with empathy and efficiency. While the scheduling and wait-time experience could definitely be improved, Alicia's professionalism helped make a disappointing situation much easier to navigate.

Since January 27, 2025... I am grateful for the superior…read moredentistry and heartfelt care from Dr. Nina Bubalo and the First Wave Dental Team. Their professional skills and effective communication make me feel completely at ease. It has been an exceptional experience to have the same standard of care during the seamless transition from Dr. Brown in 2024 to Dr. Bubalo starting in 2025. I am deeply appreciative to have teeth again, Dr. Nina completed the dental implant abutments with crowns on #30 & #31. Dr. Nina is going to complete the same on 4/16/26 for #19. I'm so happy to chew on both sides again :-) !!! Dr. Nina fixed #23 & #25!! The kindness and care from First Wave Dental is a blessing and I am very, very thankful.

I recently went to First Wave dental for a cleaning, and it was my first time there. It was a…read morewonderful experience. The hygienists, dentist, and all the staff were very welcoming, helpful, and kind. They explained everything thoroughly and made me feel very comfortable. I highly recommend this dentist! The only thing is, call in advance bc getting an appointment can be tough. A sign of how great they are. Street parking was easy to find nearby. It also looked like you could park in the garage where the office is, but don't quote me on that (it could be employee parking).

I went for my teeth x-ray and my experience was easy and professional. The dentist explained…read moreeverything and made me feel completely comfortable. I recommend them to anyone who need to see a dentist. Laurence Thorns

I've recently started working on my smile, after many years of not being able to have any dental…read morework done. I found Affinity through my insurance website, and I am so grateful that I did. Everyone that works in this office has been extremely kind, respectful of my needs, and very pragmatic when creating my dental plan. I've wanted a nice smile for most of my life, and now I believe that's going to be a reality, due in large part to Affinity. Highly recommended.

Absolute 5 star review. Dr.'s communication with caregiver (sister) was EXCELLENT. Office staff was…read moresuperior especially Kelly. They whole office worked to get the insurance to understand what was needed and approve it. The made a very difficult situation look east and always with a pleasant tone. I was the one showing frustration. They were polite and cool as cucumbers. A realy first class experience.

I stopped by their office on 4th Ave to ask some dental questions about surgery and dental care…read more The employees at the front desk were very professional, friendly and knowledgeable. They took the time to answer all my questions. Very nice, clean medical building and office near Mercy Hospital. I would recommend to check them out personally like I did . I felt very comfortable and told them I would be back if i need to. Dr Kwok has good reviews from patients and is highly educated and experienced. Do your own research.

Very kind staff. I came here to get retainers and Dr. Fred made sure to point out any concerns he…read moresaw in my scans. Fair pricing as well! No upselling or feeling rushed out to get to another patient. I highly recommend.

Just came back from my dental cleaning and, as always, this practice exceeded my expectations. I…read morehave high anxiety with dental procedures, but everything was completely painless. My hygienist was amazing and made sure I was comfortable the whole time. The doctor and staff are incredibly kind and supportive. Hands down the best dental practice!