My Skin is much better now after consulting Faye for my skin care…read more She is very professional and knowledgeable about what she does

Despite the business's public reply asking me to email them, they have completely ignored my…read moreoutreach. It's clear their 'customer service' is just for appearances. During my appointment on Tuesday, April 28 at 10 am in Flower Mound, I encountered a technician who was not only unprofessional but refused to verify the medication she was injecting into my body. I will NOT be returning. Upon entering, she complained about the cleanliness of the room, which felt like an inappropriate critique of her colleagues in front of a patient. When she asked which shot I was receiving, I took a moment to check my records. She appeared frustrated and abruptly left the room. When she returned with a pre-filled syringe, she did not verify the medication name with me. When I tried to confirm that it was the "Skinny Shot" and asked for the specific name of the medication, she interrupted me and refused to answer, repeatedly asking only "right or left?" for the injection site. Because she refused to communicate or confirm what was in the syringe, I left feeling unsure if the medication was even administered correctly. I have canceled all future appointments. I expect a basic level of professional courtesy and transparency regarding the treatments I am paying for, neither of which were provided here.

I have been a client of MSFM since 2018 and been treated by Whitney for many years and have had…read morenothing but a good experience. Bruising and swelling are expected side effects of injections & RFMN treatments. Hyperpigmentation is a known potential complication of any energy based treatment. All of the potential side effects and complications of every treatment has always been disclosed and reviewed thoroughly. In addition, I find the staff is very easy to get hold of, even on a weekend. As a physician, I feel very comfortable being treated here and recommending this business.

I've been coming here for the last four years. Started out with dysport and Botox, worked my way up…read moreto skinpen and halo/bbl laser facials. I've gotten kybella and cool sculpting. Most recently, I've done Morpheus8, Sculptra, and lip filler. I've also upgraded my skincare routine to the medical grade skincare sold here. It's made my skin look flawless and youthful. Whitney, Kate, and Cori are amazing practitioners, and Danielle is so friendly and helpful.

I highly recommend this Med Spa!…read more I became a member this month after looking at the options in my area. V/O Med Spa has all the treatments I was looking for, for a non-surgical Improvement in my appearance. I started with a facial by Kim, which was awesome. She really took her time and showed me what she was doing and the results were immediate. Next, I experienced my first Morpheus laser treatment with Rebecca. I've purchased a series of three and I can really see a difference in my skin after just one treatment. The pores on my nose are smaller and a scar on my forehead seems more relaxed. I'm excited to see how my skin will look after all the treatments! Rebecca did a great job; she gave me lots of time for the numbing cream to kick in and I literally felt no pain with the laser treatment! So I am excited to see the results and I am so glad I found this Med Spa! Absolutely all the ladies here are friendly and welcoming!! There was no high-pressure to join or buy products! But I will have to say that I was ready to start a program and I believe this membership program is the best way to get more than a facial treatment at a fair price.

I've had such great experience at Vio MedSpa, Flower Mound! I went in for Botox and Laser hair…read moretreatments and everything was amazing from start to finish. The Botox was quick and pretty much painless. The injector explained everything clearly, and really listened to what I wanted. Post-care instructions were emailed to me, and she made sure to follow up after two weeks of my treatment. Super sweet! Loved it! My Laser hair treatment was a game changer. I've already noticed smoother skin and way less hair after just one session. They have the best equipment, extremely effective and safe. Highly recommend if you're thinking about trying Botox or any other services they offer. I'm interested to try out their great facials too. The staff is very knowledgeable and amazing! I'll definitely be going back!

I purchased a Groupon for microneedling on 12/8. Called and scheduled for 12/19 and told the lady I…read morehad a Groupon when scheduling. Today I went in with the Groupon and she said she could not accept it because I was seen once in 2016 at their location. The Groupon clearly states must not have been seen within 24 months but the receptionist said "corporate office" would not let them accept because I had been seen 10 years ago. I showed the restrictions to receptionist and other staff but they had no intentions of doing the right thing from the start. I feel completely taken advantage of and scammed by this place: will not ever return or recommend.

I have nothing but great things to say about them!!! Kelley is awesome! So is Laura, she spotted…read morea something on my arm that turned out to be cancerous!!! I am grateful!!! I have received great care from them. Sara and Hillary are sweethearts and always willing to answer questions and make recommendations!! Thank you again!!

I tried this medi-spa based upon the reviews. I also specifically asked for an esthetician named…read moreLaura. Where to begin? I will start at the end... it was fabulous! Laura was personable and committed to her profession. She explained what she was doing and the products she used. I had a microdermabrasion, a treatment I've received over a 100 times before. I have never had one done so well. Laura took the time to cleanse, tone, exfoliate, and moisturize my skin a new life! I made an appointment for my next treatment. Give this place a try and when you make your appointment, ask for Laura. You will not be disappointed.

Mandy is awesome!…read more Underarm laser hair removal. 8 sessions. Prices are reasonable here. Clean facility. Friendly staff

Such an amazing experience. The facility is so clean and calming. Perfect way to spend your day…read more All services were exceptional and no complaints from any of my treatments and services. Would love to return for a longer time to enjoy the steam room and lounge a little more. Perfect for a girl's day, solo self care day, or even a gift for Mom. I found the spa menu to be priced decently with competitors but offers more amenities than most which is a better deal for your money! Looking forward to returning.

They have cancelled my appointments 2 times in one week! The first time was because they had to do…read moremaintenance on the BBL machine ( 2 days before my appointment) the second time was an hour before I left my house for my appointment! ( sick child - which I totally understand that cannot be helped) but two weeks in a row is ridiculous, especially when I have taken off work for both of them!

I've been a customer (patient) here for a couple of years, off and on. The off and on have been…read morebecause of having gone through back surgery, and then a foot surgery! During one of my "on" times it was time for my EKG. They did it, looked at it, compared it to my original and didn't like what they saw. They did not and would not refill the diet prescription until I saw my primary physician. I am a Breast Cancer survivor, and I have yearly EKG's. So I go to my PCP and he does an EKG and compares it, and it's a little off so he sends me to a Cardiologist. Now of course I'm becoming a little nervous, but my gut told me I was ok. I went to the Cardiologist and they put me through a battery of tests. Turns out I am fine. In fact the Cardiologist said my heart was perfect! I returned to Wendy and the girls at Amazing weight loss and gave them the good new and of course a copy of my Cardiologist's letter saying my heart was good to go, and it was not until then that they refilled my prescription. I am here to tell you, they DO really care about your health and well being and not just a drive through diet pill center! I truly appreciate their commitment to their customers! (patients)! Thank you, Judy Holland Flower Mound, TX

I forget her name but the owner (receptionist) is very nice, super cool and easy going.read more

Review for FM Plastic Surgery / Live Young Wellness Spa: I've been a patient here for several years…read moreand have used FM Plastic Surgery/Live Young Wellness Spa for multiple aesthetic services, including Botox and several rounds of laser hair removal. With the exception of a visit five years ago, when I happened to use a Groupon for laser hair removal, I have always paid directly and have been a returning client. Fast forward to today: I purchased a Groupon for an IPL treatment, a completely different service from the one I used years ago. When I called to schedule, I mentioned I'd be using a Groupon. The receptionist immediately told me they would not accept it because "a client can only use one Groupon in a lifetime," regardless of the service. Her tone was dismissive, and the interaction felt unnecessarily rude. What makes this especially frustrating is that this statement directly contradicts the fine print on their own Groupon listing, which clearly states: "Limit of one treatment type per person." Not "per lifetime," not "per customer ever"--per treatment type. IPL and laser hair removal are not the same treatment, and the terms are unambiguous. I have liked the providers here and have had good experiences with the actual services, which makes this even more disappointing. A business is entitled to set its own policies, but those policies should match what they advertise publicly. They also should be communicated with professionalism. Unfortunately, this experience left me feeling undervalued as a long-time client and misled as a consumer. Transparency and respectful communication matter, and they've just lost a customer.

Knowledgeable; Professional; Experienced Staff; Lysol Clean Environment and easy parking are just a…read morefew words describing my ongoing visits to Flower Mound Plastic Surgery. From the staff answering the calls to the experienced aestheticians to the billing department ... this staff is simply the BEST. I'm a New Orleans transplant and was comfortable with my 20 year relationship with my plastic surgeon and his staff BUT Ana, Eva and JULIANNA at Flower Mound Plastic Surgery have made my transition seamless and my skin has never looked better. I just renewed my yearly membership because Skin Care Wellness is critical to my overall health! Flower Mound Plastic Surgery is a health wellness game changer!

Flower Mound location review. I went on the advice of a friend and it as a really good experience…read more I don't love the upsell on product, but I get that it comes with the territory and they make extra $$ on the sales. Super convenient though and a chill environment. I'll for sure be back!

This review is for the Plano location, which I tried to add, but was unsuccessful. I have been…read morevisiting the Plano location since it opened. The first esthetician I had is no longer at the location and Jessica filled in. I couldn't be happier with the opportunity to have Jessica as my esthetician. She is wonderful at matching your desire to talk or not, which is important during these types of services. She is incredibly knowledgeable and provides great insight and instruction for aftercare. I see her once a month and her facials are what keep me coming back. If it weren't for her, I may not have kept my membership.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

First experience with Botox ever. Mildly painless but minimal effects and maximum money. In…read morecomparison with my friends who have many years of experience, I was overcharged. I only addressed smile eye wrinkles and my "11" - nothing above brows (no forehead) and was charged $500. Everyone I know spent less for a lot more and their results are more prominent. Also note, I was not provided a unit measurement related to cost. My friends all shared the same feedback, that this is unusual. I am certain my lack of experience resulted in them recognizing an opportunity to exploit.