Phenomenal work! Excellent install & affordable pricing. Honest contractors that do great work!…read more When I had initially started to work with a large retailer to do our work and they were not clear on dates we could get the work done by & wanted us fo pay before we had an install date. I called Evan and he fit us into the schedule within the week. He really made things possible!

"I appreciate the prompt response and excellent service provided by Colonial Floors. Evan and his…read moreteam are knowledgeable, polite and very service oriented. We are very pleased." FH, Bon Air

Andy Le and his team have our highest recommendation for their quality work. We have had them do…read moreall the floors in our house as well as steps/landings and could not be happier! They are friendly and professional, they communicate well and listen carefully, and they are reasonably priced. Really, give them a call and you will become a happy Andy Le customer like we are!

Andy and his crew just completed refinishing about 850 s.f. of very worn white oak flooring for us,…read moreand they did an outstanding job. The crew showed up to work each day until the job was complete, and all the way throughout, communication was clear and complete. We chose a dark walnut stain with water-based polyurethane in satin finish, and we couldn't be more pleased. We would definitely recommend Andy Le and company.

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

I spent over $10,000 on flooring from this company, which was installed by a subcontractor they…read morewere partnered with at the time of purchase. Although they stated they "did not do the install," the installer was directly connected to and recommended through them. Three years later, the flooring is separating and clearly showing signs of being installed too tightly, a known installation issue. Instead of standing behind the product and the partnership they promoted, the company has taken zero responsibility and has pushed the issue entirely onto the subcontractor. This is an extremely unprofessional way to handle a major flooring failure, especially given the cost and the fact that customers are led to trust their installer partnerships. Being passed around rather than supported has been frustrating and disappointing. I would caution anyone purchasing flooring here to get everything in writing and be aware that accountability may disappear if problems arise later.

Very impressed with management as they have helped us navigate the flooring back order that's…read moreoccurred! I'm excited to have the floors installed in a few weeks!

Floorology did a great job with our stair runner project! We had reached out to multiple flooring…read morecompanies who refused to do the job unless we used their carpets and wanted to charge insane amounts for their product. We already had purchased some decorative hallway runners we wanted to use as the stair runners. Floorology was happy to help us and was definitely the best value for their work. Chris was very professional and detail oriented. He took his time to do things correctly instead of rushing through the work. He was accommodating to my schedule and happy to work with me to come back another day when we had mis-measured the amount of fabric needed. I would recommend Floorology to anyone looking for flooring contractors in the area.

He did a wonderful job. He did not stop until the whole job…read morewas done. He worked long hours the first day and came back and completed it the second day.

The floor in our 2nd floor bathroom need to be replaced in our 110 year North Richmond, Virginia…read morehome. We hired Del Carlo Flooring an we grade them A+. To the Del Carlo people, Richard, Terrell, Randy, and to the Plumber Mario.--Excellent Job Nuran K.Nixon

We contracted Del Carlo to replace the flooring and countertops in our 1960's kitchen. They are a…read morequality company with great service. We love our new tile floors and quartz countertops. Excellent quality.

Vin installed new hardwood floors and matched them to existing hardwood floors. Plus, he made so…read moremany suggestions to improve our design of the floors downstairs. He is an artisan. Truly talented. He's also and honest and trustworthy person,

Vin and his crew put 1500 sq ft of white oak down in my home. Great quality work. Attention to…read moredetail. They really went above and beyond

Could not have been happier with this new Floor Store located in the old JoPa building on West…read moreBroad St. The customer service was top notch. Measurement to install was a week and it was done perfectly. A small scratch was resolved in 24 hours! Incredible. We have been so pleased with their prices and the job that we are calling them back for more work. Such a reliable company. Stay away from LL Flooring, Floor and Decor and Floor Trader. Floor Store are professionals!

I'm in the middle of project #3 with Walter at the Floor Store in North Chesterfield. So far, so…read moregood, and I expect to give them more business in the future. Projects: 1) Replace carpet in 2 bedroom Charlottesville property -- Project was challenging as floors in the high rise were concrete and extremely uneven. I was able to buy extra plush and durable high quality carpet for the cost of lower quality carpet elsewhere. Very reasonable price, including out-of-town installation. Floor Store returned to adjust carpet at the bath threshold where slanted floors left things looking odd. No excuses, no delays, no extra charges. Just a job well-done. 2) Custom area rug -- Love the sisal-look rug which fits my 13'x13' "everything" room perfectly. Got the high end look and high traffic durability I wanted for a great price. Love this indoor/outdoor rug. 3) Shower and floor tile for Richmond patio home -- Project is (still) in progress. It's been challenging due to general contractor issues and delays of several months (NOT the fault of Floor Store). Walter has been on top of the details, navigating the territory of broken contractor promises, no shows, and changing schedules with flexibility, grace, and professionalism. He's been the calm in the midst of a storm no one saw coming. Truly apprciate his patience, kindness, flexibility, and professionalism.

We hired Victor and his team from Fortal group to renovate an old home and he did an amazing job,…read moreoffered the best prices from any other contractor, worked very quick, and also had excellent communication. we brought many contractors other than him to give us an estimate, but it was too big of a project for them to handle so most of them just did not even want to take on the project. He took it on, made sure that it passed county inspections, and also kept us updated throughout the whole process. I will definitely be using him again.

From the owner: Fortal Group RVA: Transforming spaces into impeccable environments"…read more We at Fortal Group RVA are experts in offering high quality services at an affordable and fair price for our customers. Our services include: 1. Interior renovation: This may include remodeling kitchens, bathrooms, bedrooms, and living rooms. The company can offer services such as flooring installation, painting, changing coatings, installing cabinets and updating electrical systems. 2. Exterior renovation: This may involve renovating facades, roofs, windows, doors and landscaping. The company can offer services such as exterior painting, sidewalk repair, fence and deck installation. 3. The company can offer services such as insulation, drywall installation, lighting, flooring and finishes. 4. Adding rooms and preparing Framing projects: If customers want to expand the living space in their homes, the company can offer room addition services, such as bedrooms, bathrooms, offices or living rooms. 5. Cleaning services, if customers want all types of cleaning in their homes, our company offers a team of House Cleans of extreme quality and speed