I am always impressed with the service the times I have come to ISW. The sales people are knowledgeable and can help you zero in on fit and styles pretty quickly. Today my salesperson was Mojgan, and I really enjoyed working with her. I wear a size that not many places carry a very good selection of, but ISW had a decent amount to choose from. I ended up finding 3 sports jackets and a suit that I really liked. I think the prices are pretty fair. Often they have a sale going on and that makes the deals even more attractive. Unfortunately for me, none of the sale items were in my size, but I still got what I think was a great deal! read more

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This place must have new ownership, and the employees were not dressed well at all. The employees there were not providing good advise, and didn't even measure me properly before assuming they knew what would look good on me. Also, this place used to do minor alterations for free once your bought your suit and paid the alterations. Not anymore, and they charge more than a professional tailor. Buh-Bye read more

Brendan and I live in Austin and decided to check out ISW for his wedding suit. We were blown away by the service we received from the manager, Frank. He is the most charismatic, knowledgeable, and nicest person to work with. He has the perfect eye and I would HIGHLY recommend anyone I know to go there and have him help you find the perfect suit. Thank you for making our wedding process easy and comfortable. -Hayley and Brendan read more

The Women who took care of me and my boyfriend for prom shopping was very rude she would rush me to see my dress ON MY PHONE saying "are you going to show me" when I was looking for the picture. When we asked if we can do returns just in case anything she was very rude about it rolling her eyes when we simply just went in to look. When checking out my boyfriend went to get his wallet from the car and she was asking if we had phone number with them when I said no she replied with "well you need one". read more

I am getting married and only had an idea of what I wanted. The staff was very helpful and insightful. In particular, Mojgan was very nice and helpful. She helped the whole step of the way and offered suggestions to build my suit to what I wanted. 10/10! read more

I came in 30 mins before closing time because I had a wedding to go to in an hour. Super professional and great service. Luthez Thompson took care of me and was knowledgeable about the suits. Thank you guys!!! read more

9/1/22: Had purchased several suits from the Mesquite location years ago, and decided to go to this location on 8/18/22 to purchase a white tuxedo, since it was closer to my home. I met with an older African American gentleman who was not very friendly who showed me some tuxedos and he said that they didn't have my size. He said that the store manager would be the ONLY person who could help me by ordering a tuxedo, but that he was not working that day. This gentleman was not very knowledgeable nor professional. I called on 8/20/22, and spoke to Terry to confirm that Frank, the store manager was available. The reply that I got was that he was there, but that he was busy, and that everyone was busy. When I got to the store, the gentlemen that I had met the first time kind of remembered me. I asked if he was Terry, and he said yes. I told him that he wasn't a very good salesman because he didn't even introduce himself during my first visit. I told him that I was there to meet with Frank, and that I would wait. When I met Frank, I felt a good vibe, as it seemed like he knew his customers, because he greeted a few as they walked in the store. I shared my negative encounter with Terry, and Frank apologized for that. We then discussed what I was looking for and he said that he would place an order and I paid for the tuxedo. He said that he would call me on 8/23/22 to provide an update. When I didn't hear from him by 8/25/22, I called the store and was told that Frank was busy. I sent him an email on 8/25/22 and didn't get a reply. I called the store on 8/30/22 and spoke with a young lady, who said that Frank was there, but that he was busy. I asked her to give him a message to call me. On 9/1/22 I called for Frank, and the same young lady answered. I told her that Frank had not returned my call, and she assured me that she had given him the message. I drove to the store to meet Frank. I told him that I was disappointed with him because he hadn't kept his word to call me back, and hadn't replied to my email or message. He looked surprised, apologized, but at the end of the day, he couldn't provide a good reason for neglecting to follow through. While at the front counter, he made some calls to check the status of my order. Apparently, he wanted me to wait a few more days. I told him that I was not confident in his abilities to follow through, and that it was a shame that I felt that I had to take my business elsewhere, especially when I had told him about my great experiences with the Mesquite location years ago. I told him that if a customer is dealing with a store manager, and that manager failed to follow through with the customer, that the customer would feel as if there were no other recourse for a good experience. I requested a full refund, and he processed it for me. This location failed miserably in following their mission statement: "Our vision is to provide exceptional tailored men's clothing at affordable pricing, while giving our customer the best service they deserve." I would likely never make a purchase from this location, because the Frank, the store manager, lacks integrity in following through with me, as a customer. I did not feel valued and I actually felt disrespected by Frank. read more

Iqbalk is a very intelligent man with good taste and good charisma, if you need a suit or suit accessories, visit this store and see him.

I was helped by Pricilla and it was an amazing! My wife and I had gone to 8 different stores on the same day looking for a specific suit jacket and the difference between the help we got from her and the other places was night and day! We will definitely be coming back! read more

Thanks for your help Mojgan! Great selection, even better prices, and (as always) amazing service! We get all of our sons' suits and tuxes from this ISW. read more

I worked with Chase. I told him I needed a suit tailored by Thursday (it was Sunday) and he got it done same day. The prices are reasonable and the selection not bad, definitely worth a stop if you're looking for a decent suit or sports coat. read more

Walked in and asked for an estimate of time if I bought the suit the next day if it would be tailored and ready by next week. Let them know I'd be in next day since I was in a rush for a meeting and some guy there laughed and asked if I didn't have 5minutes to buy the suit and get it done. Didn't answer my question and pretty much dismissed me so I'm glad I went elsewhere to get a suit where I said the same situation and they were polite and helpful. read more

Had issues with the Groomsman party. All the suits were different shades of blue and stitching since they would just pull them from the floor and not have a specific brand ready to just take measurements. They also gave some of us black socks when they should have been blue. Overall disappointed with the service and how unorganized the sales team were. read more

Frank is a very rude and disrespectful person. He was helping me and 3 other people. Every time someone would walk in and he would leave to help them. He also gave someone else my order. I was waiting on that vest for a little bit over a month. read more

This place is wonderful. Service response was very fast, and Bobby found me a few reasonably priced suits in no time. He was so professional in an age of "Big Box Store Mentality". The suit that I chose needed only the cuffs and pant hems as alterations. I would definitely recommend this place to everyone who needs suits. read more

As soon as we arrived there, a man named Razi came and helped us. We were in and out in 15 minutes, and he knew EXACTLY what we were looking for. This is the best experience we have ever had suit shopping, and the customer service is amazing. The prices were reasonable for the tuxedo set we got for prom. I will 100% recommend this place to the next person who asks me about where to buy a suit! read more

They have a very nice selection of suits, shoes and dress shirts. Last time I was here, they help me find a one piece leather burgundy dress belt. It cost me $60, but that was ok. That belt will last me easily 15 years. They have dress shirts ranging from $35 to $60. The problem is that those dress shirts are from little known brands. Not sure I would want to spend $60 from a brand I know nothing about. But, the shirts felt good, solid and of good quality, so we'll see. Staff is cordial, as they approached me if I needed assistance. Their selection of ties is very impressive!, and they carry wool dress slacks. Overall they carry pricey items from brands that are not well known, but some do look like they are of good quality. read more

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This is a great store and love this location particularly. Dave helped me from the time I walked in to the time I walked out. The customer service was exceptional. He suggested things, took the time to listen to my needs, wasn't pushy, and truly assisted me. I was able to get the whole outfit I needed there with suit and accessories. Other employees there, like Terry, ask if I was good if they passed me While Dave was getting me things. I definitely like the atmosphere here. Need a suit, measurements, accessories, etc go to an ISW, and come this location as well its great. I'll definitely be returning read more

Fabulous selection, and Amir knows every inch of cloth in the store. Best men's shop in the Metroplex and Amir really cares. Insist on him. Try it - you won't be disappointed. Among the tux, shirt and tie he outfitted me in - a $50 pair of suspenders for $12.95. I'll be back! read more

Every time we come in to shop the staff are friendly and knowledgeable. Always quality items and a great price.

I worked with Frank to find the perfect size in regards to a holiday blazer and pants. His skill set is beyond excellent for measurements. He has an eye for how suits will sit on your body. I strongly recommend going to see him at the ISW Richardson location. His customer service is also . read more

Frank took excellent care of me ahead of my daughter's wedding. Professional, courteous, and very helpful with suggestions. I was in and out in less than 45 minutes. I ended up purchasing a second suit just bc he made it so easy What! What a great guy! read more

ISW Menswear - Accessories Near Me - Richardson, Texas

I took my son to ISW a couple of years ago and they were fantastic. Great selection, excellent quality and Terry helped us with everything from suit to shoes. Two years later, my husband needed a new suit quickly for a funeral so we went to ISW, and Terry was there! He was fantastic again. He helped my husband find everything he needed to look dignified and very handsome. They have clothes for both younger and more mature gentleman. They take care of all the alterations. Ask for Terry and he'll take care of you. read more

Here right now. The Contemporary Christian music piped through the overhead is making me want to barf. It makes me feel unwelcome.

Was looking for a place open during this pandemic and thankfully stumbled upon this place. Walked in and was treated very kindly. Frank walked me through the whole process and I got the suit I wanted read more

So I'm not a suite guy I didn't even own one until now. So coming from a person who doesn't buy suites this place is great. I know nothing about buying a suite they helped me every step of they way great collection of colors and sizes to choose from the price was very good. I would highly recommend this place and if you going to stop in ask for Andre he as great. read more

We reached out to this place during the COVID-19 pandemic, and they were not only an amazing store with excellent customer service, but they worked with us and got everything that we wanted, and they did so in just a few days. We could not have asked for better service or a better product. They were so good that they even FaceTime with some of the guys that needed suits to help get them the right suit, they researched to help us get our measurements Converted to US measurements because some of the guys had some measurements that were European. The guy that worked with us the most was named Frank- Let me just say he is outstanding at his job, he knows his suits, he also knows how to measure for tailoring, I would Recommend him and his store hands down. If you need suits or tuxedo's he is the guy to go to. We even received a discount after purchasing 19 suits, and they did some of our tailoring for us, we could not be happier. They made this stressful time very unstressful, and we are so appreciative. I have nothing but good things to say about this store, about Frank and about I SW menswear!!!!! read more

I would never go through this company for anything ever again. Getting my fiancé's suit and his groomsmen's suits was a complete and utter pain in the ass. It's like the store is operating in the 90s. They write everything down on paper and keep it in binders, and don't even try to speak to an employee other than the one who has your information in his binder because everyone else is completely unaware of how to check someone else's binder for information. We had the hardest time trying to submit sizes for our out of town guys, and I felt like the staff members weren't being transparent with me about how to submit their credit card info for payment. Andre took care of us, and the only time we got anything done is when he was working. Anytime I tried to get info from another staff member it was like I called the wrong store entirely, and they were hopelessly lost as to how to help me. The boys who were in town to get sized at ISW got suits that didn't completely fit the way they wanted, and one of our out of towners got pants that looked 4 SIZES SMALL ON HIM. Whats the point in paying them to taylor a suit if we just have to do it ourselves anyways!?!? There is one week left until our wedding, so we're doing major damage control. If you'd like to have a smooth wedding experience, just go to Men's Warehouse like I wish I had. I should have seen the writing on the wall and backed out earlier, but my fiancé procrastinated on getting the suits. Frankly, we were in a hurry and didn't do our homework. Posting this review so you don't make the same mistake we did. Avoid this hell hole at all costs. read more

Awesome suit experience. Ellie assisted with all the process from picking the right suit, color and occasion. In my experience in buying suits this was by far the best. Thank you Ellie. read more

Great customer service from the time you walk through the door. I love the affordable options for toddler suits, and great quality.

We got the suits for my wedding here and the service was outstanding! Ellie helped pick out the right suit and got them ordered for us. She was very patient and helpful when it came to answering questions about colors, quality, and pricing. She called us in when the suits arrived and helped us with alterations. I will definitively be going back next time I need a suit. Excellent service, great prices, and a wide selection!!! read more

I needed to get a suit for a funeral and Frank was very understanding, instead of trying to upscale me on everything he simply showed me the perfect suit for the occasion at a price I could afford, it wasn't anything fancy but since I rarely wear suits it was perfect for my needs. In fact when I needed a tie and shirt he not only helped me find something that looked better but was also cheaper than than the one I picked out. Will certainly be coming here again for any formal wear needs I have in the future. read more

The best customer service and the nicest people! Ellie was a treat to work with! Will give them plenty of business in the future!

Everyone was very helpful knowledgeable and didn't force a sale. Good service beats all service

They have the worst customer service by far. We had to purchase a suit for a wedding and they created such a headache. Wrong shoes ordered, wrong suits/wrong sizes. The wedding is in 4 days and we are still at the store trying to figure things out. The manager started yelling at us and said that we were in the wrong when we told her she charged us $70 more than any of the other groomsmen. She said "customer is never right". Rude, disrespectful and has no idea how to manage her employees. Did I mention everything is written down manually? They do not have anything computerized. DO NOT COME HERE! read more