They say they have scuba equipment but online only: bait and shift. No search option on website…read more Good luck finding a sales clerk or map of detailed map of store. Franchise not likely to last with so many better sopping options. For their variety and convenience, I gave 3 stars.

If you need assistance with any department, you will not get it. They are clearly understaffed. I…read morehad to ask three times for helping the fishing department with no one coming and I just left. I'll probably go to any other store.

This store feels like a hidden gem that isn't really hidden. It just always surprises me at how…read morehuge the variety of items they carry is. Kids toys Clothing for everyone Camping Gear Home decor Shoes Jewelry I mean seriously- they seem to carry way more than you'd think they could fit in there. I happened to walk by last week during a shoe sale where it was an extra 40% off of their sale shoes. It was end of day on the last day of this but I was still able to score Birkenstocks and two new balance sneakers for around $130. INSANE. The employee helping us was super helpful and kept going to the stock room to see if they had additional sizes. I appreciated the effort and the fact that he didn't seem annoyed. Will for sure be back

I had a bad experience in Aug. But it's the holiday season so I tried again…read more Still no interaction from the staff. No hello, no goodbye. Nothing. Guy in shoes was there by himself and never said anything to me. I was ready to make a purchase, but obviously that was not what he was there for. A second employee came by and they had a nice chat. I am done. I am happy to spend my money elsewhere where it will be appreciated.

Seemed a little old and run down inside and out. Very limited selection of knives which was the…read morepurpose of my trip . Staff seemed bored and not very happy to be at work . I think I will stick to my Kyle Academy going forward.

I went in to buy a gun cleaning kit a couple days ago (2/14).  I grabbed one I looked at online,…read moretook it to the guy behind the counter at the gun desk and asked if he knew anything about the product or if any customers had said anything good or bad about it.  He said no in a manner like I was dumb for asking. But idk, maybe he's there simply to ring things in and not be helpful. I then walked back to the aisle and I overheard the guy behind the counter (Hispanic guy) say "I haven't heard a Texas Jew in awhile"  "there's Jews in Texas, brother" to the coworker on the customer side of the counter (this employee didn't say anything so I don't want him getting in trouble).  This was around 2:10pm on 2/14.  Ignorant statement for multiple reasons.  Maybe let the idiot know to check to see if a customer he's commenting on isn't in earshot in the next aisle.

This is a self service facility, but I needed assistance so I used the chat feature on the app and…read morethey responded very fast. They went above and beyond to help me out! Would definitely recommend using them:)

From the owner: Self-Served kayak, packraft, and paddleboard rentals via our automated smart locker shipping…read morecontainer kiosk. No more waiting in lines to get on the water. You book online. Pick up the gear on your time through our automated kiosk solution. Drop in on the water wherever you want! Also we are dealers for these premium small brands do you can purchase the gear. Finally, we are Austin's Overland gear store featuring Rooftop Tents,Awnings, compressors, overland kitchens,and skottles.

Whike I haven't spent thousands of dollars here, I had been satisfied with my purchases until…read morerecently. Under their recommendation, I purchased a suppressor, good quality red dot, and red dot mount for a PCC. When I was finally able to get the suppressor attached, the mount that I bought under the recommendation did not co-witness with the iron sites. When I tried to return/exchange for something else, I was told that it was past their 30 day return policy. I asked if they could simply allow me to exchange it for other merchandise, but again stuck to their policy. Needless to say, I am very disappointed. I had to wait more than 30 days for the adapters to mount the suppressor on the PCC, but I never went back and told them to cancel that order so I could purchase somewhere else. I was very patient and respectful with them while I waited. While I am not a huge customer, I will no longer be a customer.

I've been a long-time customer of Sportsman's Finest and have spent well over $6,000 here over the…read moreyears, but this recent experience was extremely disappointing. My friend purchased approximately $800 worth of hunting gear on November 21st that ended up not being used. The items were completely unworn and still had all tags attached. We attempted to return the items before he had to fly out, but the store is closed on Sundays. Due to the holidays and both of us being from out of town, we were unable to return the items until December 26th. At that point, we were told the return was refused because it was outside of their 30-day return policy. What's frustrating is that the policy does not reasonably account for store closures and holidays. This was not an abused return--everything was new and unused. When I called back to calmly explain the situation and ask if there was any flexibility, I was laughed at and told I was wrong. That response was unprofessional and upsetting. I expected better customer service from a company I've supported for years. Policies are one thing, but how customers are treated matters just as much. Unfortunately, this experience has made me reconsider shopping here in the future.

Was going to purchase a few things and the staff made me feel like more of a nuisance than a…read morecustomer. I'll spend my money elsewhere...

The world does not need more golf clubs. There is amazing selection of top named brands at great…read moreprices plus you get to custom pick out your own set.

I drove from work in Austin all the way back home in Kyle to get my daughter, and this place is…read moreclosed at 5pm. Yet, sign says open till 6pm. Opens @ 6pm tomorrow. Screw that. I'm ordering online and not coming back. Do better!

My first awareness and interaction with the SwimFreak team began with an on-line search for a…read morespecific set of Speedo goggles - and, ended with my intent to embrace "Texas' Favorite Swim Shop," as our favorite swim store for two reasons: 1) The very responsive team, not only fulfilled my request for multiple pairs of these 'hard to find' goggles, but very graciously added a 'bonus' pair to my order knowing how much I like the particular model; and, 2) I learned that, besides their two original stores in the San Antonio-area, SwimFreak also have a full-service shop in Austin which is very convenient to where we have a 2nd home and our children/grandchild reside :-). SwimFreak is now our primary "go-to" for on-line/remote orders to support our open water swimming while at home on Kaua'i; and, in-store shopping for our pool and fresh water swimming while in Austin :-). Thanks greatly SwimFreak, you rock!!

Today was such a great experience out on the water. Riley & Alex were so helpful and made my friend…read more(first timer) feel supported!

Are you the adventurous type? I am...within limits. If you want to test your limits, go on a…read morekayak run. The Rowing Dock is a kayaking rental business located along Lady Bird Lake. If you are like me, you probably have this record playing in your head, "What it the kayak cap side, what it flips over and I swallow moss or something else?" Probably just me...the over thinker! Just face your fear and do it! The worst thing that could happen is that you get wet. No big deal! Of course, you should not do any water sports unless you know how to swim. Once you are in the kayak, you can enjoy the beauty and majesty of Lady Bird lake, Austin's skyline and the nearby green space. You can kayak towards downtown or go in the direction of the multi-million homes on Lake Austin. Pro tips: Ensure all valuables in your car have been removed from plain sight. City of Austin highlights an increase in thefts. Also, take a Ziploc bag for keys and other things you do not want to get wet. Renting the equipment was easy and straightforward. The staff were friendly and knowledgeable, providing clear instructions and a welcoming atmosphere. The Rowing Dock focuses on all experience levels and offers a range of offerings, from solo kayaks to two-person boats and group activities. The process was smooth and everything went according to plan. The operation was well organized, prices are reasonable, and the experience amazing!

Nice clean shop, professional and knowledgeable service. I went in basically clueless needing a…read morefew tuneup supplies, I was kindly pointed to the correct items needed! I was directed to their website {https://www.bikealotaustin.com} for tutorial videos and even a bike-lane map for austin, interactive like google maps! I will definitely be back for all my bike needs!

Fantastic business!! I took wheel in to get new tube. They showed me how the tire had…read moredeteriorated and needed to be replaced then or really soon but they let me decide - no high pressure sale tactics. I would not have noticed this if all I did was get a new tube. They replaced tire while I waited - service seldom found today. I am most impressed by Bikealot and will drive farther from my home to patronize them instead of going to the nearby bike shop.

The Service is excellent and the Employees are always ready to help you!!…read moreI always have a good experience, when I'm shopping at Uptown Cheapskate, Thank you!!

This was my first time recycling or shopping at this location and I'll def be back! they had a huge…read moreselection of shoes in my size (10-10.5 in women's is hard to come by at some thrifts). also found a dope vintage sweater for like a quarter of the og price! super good condition. everything is very organized + clean, everybody was super helpful and kind! they had a super quick turn around time for all the items I brought in too.