Purchased a new handgun. Sportsman's made it easy! I knew what I wanted, they had several in…read morestock. Less than 30 minutes paperwork completed, background check done and out the door. Very nice selection, employees were great! I will be back for sure! 5 stars

I had my 243 rifle repaired because it would not eject the bullet; one of the charges was $45.41…read morefor 20 243 bullets; they said they used all 20 in testing the repair; Remington Core-Lokt 199-grain bullets are $31.99 at Academy; they also charged $45 to test fire after the repair; total bill was $379.74

This is a great option for exploring Lady Bird Lake by kayak or paddle board. They have a modest…read moreparking lot but depending on when you get there, it may be full. For a weekend morning we were happy to snag a spot and made our way down to the rental area. You can decide on single vs double kayaks or paddleboards and rent by the hour. We decided on an hour of double kayak and thoroughly enjoyed our time out on the water. They have plenty of life vests and the staff were helpful in helping us get in and out of the kayak. It's a gorgeous lake and on a hot summer day was nice and cool on the water. Great opportunity to get some exercise in while looking at the beautiful vegetation up and down the lake. Highly recommend!

We were excited to go paddle boating, but the experience was extremely disappointing…read more The lake had so much algae that it wrapped around the paddle boat's propeller every few seconds, making it incredibly difficult to move. Instead of enjoying our time on the water, we spent most of it stopping to remove algae just so we could keep going. My biggest issue isn't the algae itself--nature happens. My issue is that the staff never warned us about the lake conditions before renting us the paddle boats. If we had known the algae was bad enough to make paddling this difficult, we never would have rented them. On top of that, one of our paddle boats had a broken piece on the hatch used to access the propeller. I personally had to go over and help my sister because she couldn't properly open and close it to remove the algae. Every time the propeller got wrapped up again, it made the process even more frustrating. I explained the situation to an employee and pointed out the broken piece. Instead of offering a solution, I was told there was nothing they could do and that she just needed to keep removing the algae and paddle her way back to the dock. Later, when she was still struggling, we were told it would cost $50 for someone to come tow or assist her. Because we were moving so slowly due to the algae, we ended up spending more time on the lake than expected and were charged an additional $16 for another 30 minutes. That extra charge could have been avoided if we had simply been told about the lake conditions before renting the boats. Instead of taking our concerns seriously, the response was essentially, "It's better in the spring." If that's the case, then customers should be told about the current lake conditions before they're charged. We could have chosen a different activity instead of paying for an experience that turned into a struggle from start to finish. Honest communication and properly maintained equipment would have made all the difference.

Trek Bicycle on S. Lamar, just South of Lady Bird Lake formerly known as Town Lake, has superior…read moreservice. Full stop! It has been a while since I have been in a store where every store associate is super helpful and go out of their way to extend next level service. When I was an avid cyclist, Trek Bicycle was known as Austin's most dependable and all-around bike shop with a wide range of cyclist customers. I went into Trek for a two-fold purpose: 1) buy new bike shoes and 2) inquire regarding the status of my bike tires that have been seating in the garage for years (new tires or new tubes). When you walk into the store, you are met with a sea of bicycles...every color and style imaginable. Fortunately, I do not need a new bicycle because mine is in good shape. So, first, I inquire about my tires. The repair specialist was so super helpful, and he assured me that my tires might be ok. He suggested bringing the tires into the bike shop so he could inspect them. Next, I headed over to the bike shoe area, which is small but importantly they were having a sale. I snagged some $120 bike shoes for $30...score!!! Also, the sales associate offered to order me some insoles since they were out in my size. Super kind... The store sells a wide range of Trek bikes, including road, mountain, hybrid, and electric models, along with associated accessories and gear. The sales associates are top notch - super knowledgeable and not high-pressure sales folks. Also, the bike shop is known for its bike rentals, especially for visitors wanting to explore nearby Lady Bird Lake trail or nearby neighborhoods. Next visit tire inspection...

5/5 experience both in sales purchase and post sales support. The entire team here was helpful in…read moreanswering questions and making sure I got the right bike and tire combo for what I wanted. Absolutely no pressure in sales and when you're spending $2k on a bicycle you want to feel like you're not being pressured to buy but being helped to purchase the right bike for you. Can't recommend the team here enough! Post purchase I came back in to get some adjustments and advice and the team was more than willing to take time to help adjust seat height and hood angle to get the right comfort fit. I was cross shopping a Canyon brand bike but you just can't put a price on having a brick and mortar to turn to for post purchase support and service. Highly recommend this store and Trek!

I drove from work in Austin all the way back home in Kyle to get my daughter, and this place is…read moreclosed at 5pm. Yet, sign says open till 6pm. Opens @ 6pm tomorrow. Screw that. I'm ordering online and not coming back. Do better!

My first awareness and interaction with the SwimFreak team began with an on-line search for a…read morespecific set of Speedo goggles - and, ended with my intent to embrace "Texas' Favorite Swim Shop," as our favorite swim store for two reasons: 1) The very responsive team, not only fulfilled my request for multiple pairs of these 'hard to find' goggles, but very graciously added a 'bonus' pair to my order knowing how much I like the particular model; and, 2) I learned that, besides their two original stores in the San Antonio-area, SwimFreak also have a full-service shop in Austin which is very convenient to where we have a 2nd home and our children/grandchild reside :-). SwimFreak is now our primary "go-to" for on-line/remote orders to support our open water swimming while at home on Kaua'i; and, in-store shopping for our pool and fresh water swimming while in Austin :-). Thanks greatly SwimFreak, you rock!!

This is my favorite boat rental for canoe/kayak in Zilker Park. I have been here throughout the…read moreyears and service is always quick and great. *** You need your ID! & a card on file & need a waiver signed *** I always keep this in mind when going & it saves me time The rental prices is $21 per hour Usually 1 hour is enough and it is a great time

Super welcoming staff! It was helpful that they let us know about a two for one deal before 12pm…read morewhich made for an easy and affordable family group activity. Easy to sign waiver via QR code and lockers were a bit pricy at $5. I would recommend leaving most of your belongings in the trunk if possible. Lovely way to get some fresh air on a spring day.

5.14.2024. When I told my cycling crew I was visiting Austin, they told me I had to visit Lance's…read morebike shop. We stopped in on a random Tuesday evening. Mellow Johnny's was cool, modern & bright. This full service bike shop has quite literally everything you need. My friend bought energy supplements for a non-cycling event. Additionally, the staff was polite & answered all of my questions. Mellow Johnny's has a nice selection of bikes for sale , apparel, & other supplies. They were sold out of the more common sizes on the discount rack. However, I was pleased with my purchase. Prices are in line with what I pay in the Washington DC area. I would've rented a bike & jumped on a group ride if I felt better. Welp until next time!!

I just had my bike stolen and called in to see about purchasing a new Trek bike because I always…read moreshop local first and I drive by the shop almost every day. I let the sales person know the model and size I wanted and let him know I was interested in accessories, as well. He was terse and seemed irritated I called as he informed me that it wouldn't arrive until October (this is June). {2020} I asked if I could get it any sooner or if I needed to preorder. He, in a very frustrated tone and manner, told me that I could call other stores around the country and see if they would be willing to ship it to me. I tried to explain that I was asking so that I could find out the procedure to buy and was trying to find out if I needed to pay for it in advance or pre-order it. After he let me know I wouldn't need to pre-pay; I started to ask another question with the intention of seeing if he had suggestions on other bikes that might work for me. When he interrupted me again with frustration in his voice, I hung up on him. Maybe he misunderstood the phrase "Keep Austin Weird" as "Keep Austin Wired". I'm guessing there are no commission sales. Either way, I'm pretty certain I can locate the model I am looking for elsewhere... Even if it's in October, another city, or an online retailer. Update: {2025} I ended up calling a store in San Marcos next. They were amazing and I ended up buying several bikes from them over the next 5 years, whil sending all my friends from Austin to them. I was talked into going to Mellow Johnnies a few months back to get some supplies to help a friend with his bike. At least they maintained some consistency, their service was terrible. Whether you are a noob or an experienced rider, I'd find another shop.

The Capital Plaza location is the worst store I have ever been in. I walked in, not one of the 4…read moreemployees said a word. I browsed clothing, while listening to the most inappropriate music, no one asked if I needed help. I went between two pairs of shoes for 15 minutes and was never asked if I wanted them to bring a size out! They just stood there talking to each other about Jordans and other locations they had worked in. Who hires these people?

I was in shock when I enter into the story ,,with I seen was family's buy shoe for their kids my…read moremy heart rejoice when I seen kids faces happy but The music was saying words inappropriate ..like ni$&@..bit$& ....we as people should set an example for our kids 2016