I'm from out of state, was passing through on a ski trip with a car full of people and luggage when…read moreI Jeep broke down on I90 @ 6AM on a Sunday. Most shops and towing companies were closed but not Fast Friendly's. They had a tow truck sent to me within 30 mins. I continued my trip in a different vehicle and asked if they could do everything possible to have my car done 2 days later on my way back through after skiing. They met the short timeline, despite having to tow my vehicle, order a special part (drive train baring), install, and quality check their work. I could not be happier with the service. I had the best case scenario thanks to Fast Friendly's. They even charged me less than quoted because they did not use all the parts they thought were needed. Josh the manager provided timely updates via text the whole time and I am very pleased. 5 stars. I can't thank them enough.

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

Had a car towed to the dealer from my home. Joe is a super nice guy. Great prompt service!!read more

Truly cannot imagine trusting our vehicles to any other shop. I know that when we call to speak to…read moreJohnny about service or a noted problem he provides options, possible solutions and generally two offers of times to bring any of the trucks in. For years I have not worried or really blinked an eye on anything in regards to diagnose or fix options as I know they are looking at the best way to safely maintain the vehicle and fix it to resolve the issue. Very appreciated all the years of service and explanations as I know I ask questions a lot and Johnny and his team kindly answer and inform.

I told the mechanic about my issues with my clutch, had the truck towed to his shop that evening by…read morethe next evening I was back rolling. What else can I say. Thanks for the in and out service

From the owner: From your everyday maintainence, to a complete engine overhaul we're here for you! Give us a call…read moreto schedule, most repairs can be made in the same day! Automotive repair such as domestic and foreign cars, light and heavy duty trucks, motorcycles, atvs, diesels, heavy duty equipment, tractors, semi-trucks, trailers, skid steers, farm equipment, We offer in-field service and break down service for heavy duty truck, trailer and farm equipment, we also make our own hydraulic hoses on site or in shop. Tune-ups, Suspension, Oil Changes, Brakes, Engines, Transmissions, Drive-line, Diagnostics, Check Engine light, Welding and much much more!

Quick prompts and very professional service was right on time. Will always take my car thereread more

Giles continues to provide great service. Eric was a great help when my vehicle suddenly died on…read morethe freeway and offered much needed advice. They always get our vehicles in ASAP for service and are fairly priced. We highly recommend Giles to anyone.

My husband brought his car in to replace brakes. Cost was much cheaper than the dealer. He has now…read morebrought his car in to replace the struts. Great customer service and high quality service.

Very reasonable best kind very efficient! If you want your car fixed properly call Eugene!read more

I have been using the Ford service department for my Ford Focus I want to say Alivia my service…read moreperson I use is awesome. She is the best person i have ever experienced. she is very knowledgeable and helpful in all I have needed. I highly recommend her. She helps me have my car picked up from my home and when they return it is so helpful. I can't ever get my car there without this great service. she sends me a live video showing the mechanic with my car telling me all he did. The mechanics and the guys that take my car back and forth are so aw and kind. Alivia makes fixing my car hassle free. Ford service in Mentor Ohio is a great place to help you! Highly recommend. Thank you again Alivia for your service!

Customer Service at Classic Ford is beyond piss poor. They sell you a car then forget you are…read morealive. Took the car in for an appointment. We drop it off Tuesday after hours so it would be there on time for a Wednesday appointment. Did not get a call all day. When we followed up Thursday we got an excuse that they did not get to us yet. Friday after we called still not ready. My wife drove their and the slack service rep said they would drop it off on Saturday. Saturday the Service Director said they were not bring it out on Saturday because they were not staffed for that. Monday still no delivery..... Same director calls asked me what he can do for me after i left a detailed message with the phone attendant that also blew me off. The entire customer service team at Classic Ford seems to not understand their job..... The Customer works for and pays them to provide crappy service every time no matter how many time you call. Do not deal with them if at all possible.... They SUCK!!!!

For years, I serviced my Porsche Macan at dealerships, but since I've found Joe's Auto Center, I am…read morea forever client! Honest and reasonable pricing. They always do a wonderful job and I couldn't be happier.

I found myself almost stranded on the road. Car started to miss when I attempted to drive so I…read morelooked for the first auto mechanic service I could find. I pulled into Joe's, and I must say, they made it a most pleasant experience. Joe realized I was in a real conundrum.... could not drive car the way it was... and not only that, but if he did agree to help me I had no way home. Well, Joe did take my car in and offered to help me... which he did. And extremely well!! In todays world it is difficult to find someone who will go out of the way to help when there is an immediate need. Joe was VERY polite, very accommodating, and extremely helpful/professional. And - he also arranged it so someone would drive me home and pick me up when the job was finished. Oh yes, don't let me forget to say that he had the car ready for me the next day. What a find and I am so thankful. I believe the cost was very appropriate for the issues he took on and repaired for me. Thank you Joe!!!!