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    5 Star Cleaning

    4.7 (65 reviews)
    Open 9:00 am - 10:00 pm

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    Services - 5 Star Cleaning

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

    5 Star Cleaning Photos

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    Recommended Reviews - 5 Star Cleaning

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    Text, Proof.  Just noticed your response. Here is your number. +1 (213) 310-3771

    Paid a premium for her first initial visit with hopes of recouping moving forward. Her second visit was today and never came. Called me an hour past her appointment time to ask who I was (odd) and said that she had her appointments mixed up. I texted her the night before to confirm and she verified the appointment. Also sent her a message several days before about the appointment she also confirmed. Below is a snapshot of my text correspondence with her for proof. I'm moving forward with another service.

    Oliver A.

    Very happy with how Sam took care of our home! She was thorough and detailed and communicative throughout the process. Nothing beats the feeling of coming home to a clean house and Sam made that possible! Would definitely recommend 5 Star Cleaning!

    Just bought a home and requested a deep cleaning of the kitchen. Before and after pick of these greasy cabinets!
    Erica E.

    Just bought a new home and my husband and I wanted a good cleaning before we started to move in. Naturally we went to Yelp to start our 5 star cleaning services search and found the perfectly named "5 Star Cleaning Services" company. Sam responded within minutes of a quote request and was able to tackle our home project the VERY next day! Sam is a magical unicorn! Our kitchen was in need of only the best of the best cleaning services with years of grease layers. It was no match to Sam though. She SLAYED those kitchen cabinets and they now glisten from her magical touch. She completed our entire home(3 bed 2.5 bath with Den and kitchen and windows and stairway and I can really go on and on) within the day! Sam is a star and if I could give her 10 stars I would. Will definitely be using 5 Star Cleaning Services regularly from now on.

    Yang X.

    Wonderful work from Sam! She kept me posted about the process of the cleaning. My kitchen and bathrooms are just like when I just moved in! I would recommend Sam to anyone who wants to find a perfect room cleaning!

    Sam did a wonderful job with a last minute booking. I had every hope of doing this cleaning myself, but with work and family scheduling, I simply ran out of time. I contacted Sam via Yelp and she immediately replied, and came out the very next day for services on my living room, family room, dining room, and kitchen. My family, and mostly myself, were very happy to wake up to a sparkling kitchen and house. Thank you, Sam, for accommodating my last minute booking. With your professionalism and high standard of work, you are truly a gift to working moms!

    Deep cleaned stove and oven.

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    3 years ago

    Business owner information

    Photo of Sam S.

    Sam S.

    Thank you!

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    1 year ago

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    4 years ago

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    Sam S.

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    3 years ago

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    Sam S.

    Thank u so much that’s so kind of you 2 say

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    3 years ago

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    Sam S.

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    6 years ago

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    Sam S.

    You are so sweet. Thank you for the review

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    4 years ago

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    Sam S.

    Your so sweet thank you

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    5 years ago

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    3 years ago

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    Sam S.

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    6 years ago

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    Sam S.

    Thank you

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    4 years ago

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    Sam S.

    Thank you

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    4 years ago

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    Sam S.

    Thank you so much that’s nice to hear

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    6 years ago

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    Sam S.

    Thank you for your kind words

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    4 years ago

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    Sam S.

    Thank you

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    5 years ago

    Sam did an amazing job on our home! She really addressed our needs precisely. We look forward to working with Sam again.

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    Sam S.

    Thank you

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    4 years ago

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    4 years ago

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    Sam S.

    Thank you!

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    4 years ago

    This was the first time I hired anyone for cleaning, but Sam was very nice, responsive and had a fair price.

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    4 years ago

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    Sam S.

    Thank you so much and it was a pleasure

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    4 years ago

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    Sam S.

    Thank you!!

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    4 years ago

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    Sam S.

    Thank you

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    4 years ago

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    Sam S.

    Thank you Scott

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    4 years ago

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    Sam S.

    Aaah that’s so kind thank you

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    5 years ago

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    Sam S.

    Thank you that’s so sweet

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    4 years ago

    Sam was amazing! She arrived early and was diligent in cleaning and helping to organize my space. Definitely recommend!

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    3 years ago

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    4 years ago

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    4 years ago

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    Sam S.

    Glad you like it

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    4 years ago

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    6 years ago

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    Sam S.

    Thank you

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    4 years ago

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    Sam S.

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    4 years ago

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    6 years ago

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    Sam S.

    Thank you so much

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    3 years ago

    Sam went above and beyond! Pleasantly impressed, would definitely recommend and use this company!

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    Sam S.

    Thank u

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    6 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - 5 Star Cleaning

    Review Highlights - 5 Star Cleaning

    The reviews were excellent so I contacted Sam, received an estimate for deep clean and scheduled for her to come out.

    Mentioned in 8 reviews

    Read more highlights

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    Maid In Orange

    Maid In Orange

    (160 reviews)

    ***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

    We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

    5 Star Cleaning - homecleaning - Updated September 2026

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