I chose Sam to do a post-construction clean of a condo we are remodeling in Laguna Woods. She was responsive, prompt and cost-effective. She arrived on time and worked hard. This type of cleaning is difficult because of the fine dust that gets everywhere, but she was thorough and did a good job. Thanks Sam. read more

Sam did a fantastic job. Called for a last minute job, she showed up earlier than promised and the place is spotless. She provided constant communication throughout and sent multiple pictures of the progress. Would highly recommend. read more

Sam was able to accommodate a last minute deep cleaning. She was professional, prompt, and thorough. Our place was spotless afterwards. I would highly recommend. read more

Sam came back a second time to clean our house and did an awesome job ! She is so much a perfectionist and cleans as if it is her house ! We asked her to clean the bbq and outdoor area and she handled this tough job with ease ! The bbq has never looked this good and like new ! What a find to have someone like her clean your place ! Highly recommend. ! read more

5 Star Cleaning - Clean BBQ ! - Home Cleaning Near Me

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Sam did an amazing job cleaning my house! The place looked spotless and smells amazing after she was done. Will definitely be using her again in the future. She also showed up early which is a bonus! Thank you Sam! read more

Didn't call or show up for a scheduled cleaning. This totally put us out before a big event. Not reliable!!

I cannot put into words how amazing 5 Star Cleaning Services is. Samona, the owner, got back to me within seconds of my phone call and was available same day! She was early (able to set up before starting), very professional, extremely thorough, dedicated and friendly. She is a perfectionist in the best way! I will continue to use 5 Star Cleaning Services for all my cleaning needs and will recommend Samona to anyone looking or not looking! read more

Wow! Sam was amazing! She came and helped clean our house so that it would be ready for move in. She was super responsive and did a wonderful job. We have quite a big house so it took her two days to finish the work, but when she was done, everything looks so clean and nice again! Thank you again for detailed work you did! read more

Sam did an amazing job on a deep clean of our house that we are getting ready to list for sale. I wish I had found her sooner so my house could have been this clean before we decided to sell it. I will definitely be calling her back to set up regular cleanings in my new home. read more

Sam can certainly clean. I'm yet to meet any human being like her. We had her do a deep cleaning for us, we are a large family with three kids. She took her time to clean meticulously and now we have a brand new home. I believe people who go above and beyond in their work should be called out . read more

Sam did a great job, we just had our first child and the house needed some TLC. She was very friendly, efficient, and left the house spotless. She was also very quick to respond and was able to come out to our home within a few days. Would recommend to anyone else in the area read more

My husband and I chose 5 star cleaning services after trying several other cleaning places. CHOOSE 5 STAR CLEANING SERVICES FIRST. Everytime Sam has come out to clean our house, she has done an amazing job. She not only makes the house emaculate, she declutters and organizes the mess. She is always on time, even arrives early to begin at the schedule time. She is polite, professional, courteous and kind to my little who wants ask her five hundred questions and "help" her, just the best all around. She responses quickly and is priced great. You will not be disappointed and we won't be using any one else for our home! read more

My husband and I don't leave reviews but in this case we couldn't help ourselves We had some remodeling done on our home and went through a few contractors needless to say it was a mess paint over spray everywhere trash tape left everywhere just a mess so when we found Sam and she said she'd be doing the entire house by herself we were pretty reluctant and went out on a limb, and went ahead and hired her and thank God we did if we could leave her 10 stars we would she came early and didn't even hesitate after seeing the task ahead she sent pictures through out the day and kept in communication with us she even told us she was taking a 20 minute break (that's it the whole day) I'm here to tell you when we walked into our home we were blown away everything was spotless even the over spray on the window frames! We want to say thank you Sam for giving us our home back brand new we will recommend 5 star cleaning to everyone read more

Super disappointed. Sam came out and fixed a fudged cleaning job by another company on my rental property and I was very impressed... Had her come out to my home and was super disappointed. I may still be confused by what a "deep clean" is, but that is what i expected and assume i was getting... and the bathrooms were great... but the kitchen (which was first on my priority list given to her) was barely touched. Counters were wiped down and the fridge and shiny things looked clean, but the underside of the hood was not touched, and the cabinets were not touched at all. I have two small kids so there was definitely mess on them, and it was not touched. I can wipe everything down too- but was expecting more for a "deep clean" from a professional. There was some major miscommunication in terms of setting up a day to come out, and then I was charged for 5 hours when she was there for less than 4. When i asked her about that, she ignored the question and recommended that next time don't schedule a deep clean, but just walls and inside of my appliances. So my microwave and oven were also not touched inside... which again I would have thought would have been part of a "deep clean." If Sam had run out of time, that would have been one thing... but I stayed out of the house long enough to complete 5 hours worth... and she left before 4. Weird. I hope She succeeds because I have seen her do good work (and wrote a positive review somewhere), but this time I kind of feel ripped off. read more

I want to share my fantastic experience. I recently moved to a new house and looked for the move-in deep cleaning. I contacted 5-6 companies based on yelp reviews, and most of them provide very similar services and positive but mixed reviews. Honestly, I want to do something more for my new home. Then I met Samona, the owner of 5 Star Cleaning Service. She is responsive, professional, (has been working for the industry for decades), and dedicated. She just starts her own company. There are few reviews, so I hesitate a bit at the beginning, but her enthusiasm really moves me. I've moved a couple of times and hire people for move-out/move-in/regular cleaning in NJ, NY, MI, and California. And I can consider myself a neat person. I have a newborn baby and don't wear shoes at home. The result? Simply outstanding. 5 Star service blows out all my expectations. The owner shows up for the cleaning little early for perfect preparation and takes time to get everything right. I can tell she is a perfectionist. Every blind is clean(she even spots one broken one that's not found during the inspection), hardwood floor shines like new, and there is not even a small spot left dirty in 3200 sqft house. She is honest, personal, and careful with everything. Frankly, I even feel like that she works too hard. Anyway, I wish my photos and some words can show how satisfied I'm with her work. I'd like to see a good start up local company grows with the community. I plan to ask her all my future cleaning needs without hesitation. If you have any experience with cleaning service(and a bit obsessed with cleanness, you'd know how lucky you would feel when you find a perfect cleaning service. This company truly deserves 5 stars. read more

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I am a REALTOR and was referred to Sam by my office. I was told that she was very thorough and that she did great work. I am so glad I was able to schedule her to come out to a home that need to be show ready, the very next day. The home needed a lot of work but Sam was up for the job! She came extra early to do a walk thru and to set up. She went above and beyond! She did a miracle job in the bathroom and kitchen! Also, I was very impressed by the way she communicated throughout the whole day. She sent me before and after pictures during the day (while she was working) and let me know where she was moving to next in the home. Sam was really nice and I definitely recommend her! I will call her again to help me next time! read more

Sam did a great job cleaning our house before we moved into it. She even cleaned the washer/drier that had years of build up on it.

I plan to sell house and need a professional cleaning. Sam helped me to clean my house. She is nice person to talk to, and most importantly, she did an excellent job! She answered my questions promptly, and kept me updates on the work from time to time. I would highly recommend to anyone who may need her professional work. read more

5 Well-earned stars for 5 Star! I left Samona voicemail explaining that I needed move-in & move-out cleans and asked her to give me a call. I figured she was working and would call me at the end of the day. Also, I have a non-CA cell phone area code so I texted her and told her my name and said I'd left a message and to call me when she could. She called immediately and was available to clean my new place the next day. Later in the day she reconfirmed our appointment by text. The next morning, she arrived at the agreed time, was very professional and ready to start. She worked in a fast and efficient manner, coordinated with the minor work I was doing in the house, and left the house spotless and immaculate. I agree with another review that said she works maybe too hard - but it was much appreciated. I will hire Sam for the move-out clean of our current place we well as referring her to anyone looking for a good move-in/move-out service. Give her a call! read more

My dad's cleaning person became ill and did not show up for a couple months. We needed to find someone so I went on YELP and found 5 Star Cleaning. The reviews were excellent so I contacted Sam, received an estimate for deep clean and scheduled for her to come out. Admittedly, she was charging more than I expected, but she was not out of line with the other estimates received. She came to my dad's and did an OUTSTANDING job! I have had housecleaners for my own home and thought they did a good job, but Sam totally outdid them all. I was dazzled by her work. My dad's house has honestly never looked so clean. It literally sparkles! Every detail was taken care of and every cobweb and speck of dust disappeared. She did so much more than any other deep cleans I've seen. Consequently, I've asked her to come to my dad's on a regular basis. Sam works very hard and is an excellent communicator. In addition, she's just a really nice person. I HIGHLY recommend her!! read more

Sam busted through the door & went to work immediately! Granted, we probably served her up with the most difficult cleaning of her, or any specialists career! This house had probably not had any type of deep cleaning in 10+ years... I've only been here pent up in my room for the most part. She was on hands and knees getting to the nitty gritty, baseboards, floorboards, walls & tiles to all things vile! If you're looking for a thorough house cleaning then Sam is your woman! In our case, it may have needed days to complete but she put in as much as possible, & I mean 11 hours straight of 300 movie type battle. She definitely put in as much effort as humanly possible & we appreciate every ounce of effort! Very professional & down to earth, I would definitely refer to anyone with house cleaning needs. Additionally, we have a 4 bedroom house, 3 bathrooms & 2 showers. Sam single handedly sleighed a beast with this one! read more

Looked on Yelp for some cleaning that I needed done asap. Sam contacted me right away said she could schedule me in. She did a really awesome job. Very courteous and professional. I'm really happy I found her read more

Just wanted to say thank you for the amazing house cleaning You did for us! We have tried about 4 or 5 different cleaners and none of the 2 person teams we've paid for ever did as great of a job as Sam did! She pays attention to detail and goes above and beyond to clean it all by herself !!! Price is low in my opinion for the kind of job she does... my wife and I will be calling her back for sure... thank you read more

I can honestly say I don't write up any reviews on yelp because it's just not my thing BUT in this case I felt compelled to do so. I've hired a hand full of house cleaning services and I have to say Sam at 5 Star Cleaning Services is the BEST home cleaning service I've had in a very long time. This review is based on my first experience with Sam. She is professional, friendly, punctual, very responsive, and has great communication skills. She is also very open to working with you're budget. I love how thorough and detailed oriented she is and I absolutely LOVE how she cares about her clients in terms of how you want things organized in the house etc. The fact that she ask makes a huge difference. I also have a face wash that I leave in my shower and Sam asked me if she broke it by chance and I told her NO the pump was already broken. The fact that she asked shows her character and the person she is. I really appreciate her honesty and I think that says a lot about her. She is also very nice and gives off a very good vibe She deserves 5 stars because she is a very hard worker and it is SOOOOO difficult to find good reliable help these days. I felt compelled to write this review for Sam because should know her hard work, professionalism, punctuality, and attitude does not go unnoticed. If you are looking for a reliable and GREAT cleaning service I highly recommend Sam at 5 Star Cleaning Service. I truly believe her business will keep GROWING if she continues to do what she's doing.Thank you Sam for all you do! I look forward to working with you Sam! read more

What a great job! They absolutely live up to their company name. I would have given 6 stars if I could! Sam cleaned my house from top to bottom. She cleaned walls, windows, baseboards. My Kitchen and bathroom were so clean I i think I could have eaten off the floors! I highly recommend 5 star cleaning services! read more