I had to cancel my appt. last minute (I got very sick overnight) and understand the inconvenience…read morethis puts on the staff. I would have rescheduled, but was told they would be taking my $50 deposit. I've been going to get massages here for a couple years now and have never canceled my appts. A little understanding would've kept me as a customer- life happens. Treat your customers better!

Such a great experience from start to finish. I walked in honestly not knowing what services to…read morebook, and the front desk was incredibly helpful and patient. I ended up doing a 60 minute massage with Cheryl and a HydraFacial with Kristina, and I loved both. Cheryl was absolutely amazing, such a relaxing massage! It was my first time ever getting a HydraFacial, and now I'm hooked. My skin is glowing and it was absolutely worth it. I'll definitely be back and will be recommending this place to everyone. Thank you, ladies!

Came here on a Sunday morning for a massage and a soak in the mineral pool. It was such a relaxing…read morerejuvenating experience. I can't wait to go back for a longer period of time. I was with a group of women and we had other plans for the day but I was already planning in my head when I could return. Clean, comfortable vibe setting rooms and great amenities to use after your treatment. Prices weren't cheap but not crazy. I feel like the price met the value and quality of the experience.

This was one of the first spas I visited. I've been several times, but it seems if you ate just…read morecoming for the Salt cave and not an added service you will not get the same level of service. Staff were rude. Waiting area was dirty with other peoples personal info sitting out and someone's used cup at EVERY seat.

First timer here! My husband gifted me the Refreshing Renewal package for Christmas. Appointments…read morewere booked out a ways, but I was able to get in this weekend (facial and massage). My first impression walking in the door was not a good one. There were several employees huddled up chatting, laughing, etc. This felt very click-y and not the environment I was hoping for. I was presented the option to use a robe and slippers and while I do understand that not everyone will take advantage, I felt like I was inconveniencing someone by using these services. Why not invite me in to the locker room, show me my assigned locker, point out the goodies and say, "our robes and slippers are available for you to use!" or something similar. I would rate the massage a 2.5 out of 5. The masseuse did not utilize the time (60 min), nor did she reach my requested pressure points. I felt time was wasted. It was odd. Now, the facial, 8 out of 5! She was so detailed oriented and truly spent so much time on my skin. My upper body was massaged SO much better through my facial than through the full-body massage. She focused on trouble areas and made some recommendations (which I really appreciated!) I was a bit embarrassed leaving there because my face was completely red (looked like a terrible burn), but she said it would subside within an hour and it did. I may skip the massage next time, but definitely plan on giving GiGis another chance, especially for the facials.

My daughter recently paid $170 for a haircut & color service at this salon & was extremely…read moredisappointed with the results. She is very shy & was uncomfortable addressing the issue herself, so I initially contacted the salon on her behalf with her permssion. The haircut was so minimal that neither family members nor friends could tell she had her hair cut. The color was placed underneath her hair, making it virtually invisible during normal wear. We even provided before-and-after photos to support our concerns. When I first spoke with management, I was told she would review the situation with the owners and she indicated that a refund might be appropriate. However, after the stylist became involved, the conversation changed completely. Although we made it clear that my daughter was not comfortable returning to the same stylist for correction, that seemed to become the salon's only proposed solution. ********Most disappointing of all, we sent a respectful email to the owners detailing our concerns and included photos. We even proposed a partial refund for just the haircut and not the color and never received a response**** Everyone can make mistakes, but professional businesses should stand behind their work and communicate with their customers when concerns are raised. Unfortunately, that was not our experience.

Nikki was amazing and the sweetest. I started my hydra facials with her for a couple of times now…read moreand each time, she was very courteous, friendly and took great care of my skin. My skin needed all the infusion of hydration it needed. She also was not afraid to do some extractions from the white heads that were forming on my face. I look forward to my facial with her every other month. Her rates are reasonable for the service provided. Her space is also clean and inviting. It is in the Sola Salon next to Total Wine in Roseville not far from Rosedale Mall. Lots of parking availability and easy to find. No fuss.

I did the sauna and Korean body scrub. It was professional and well done. I'd recommend. I have…read morenever had a body scrub before so I don't have anything to compare, but I enjoyed it. I have heard about Korean body scrubs so I knew what to expect.

Okay. This was kind of a funny experience. I Googled a spa experience for a certain date (my…read morepartner's birthday) near me. This came up. They had a package with infrared sauna, Korean body scrub and massage. The sauna my partner was not ready for, nor the body scrub. He doesn't like extreme heat in saunas. They left us in there for close to an hour and came back and apologized in broken English, like they forgot we were there. Then they told us to get into these elevated bath tubs. That's the best way to describe them. They had foam mats on the bottom, and it looked like jet sprays on the side. Well, they told us to get in, face down, with our heads sticking out the fronts. Not super comfortable in any way, including getting in an awkward position in front of these ladies. So the water was between cold and very hot. It was Dove body wash, nothing special. They scrubbed us head to toe around five times. Asked why we were there, and I said it's his birthday. They asked his name and sang happy birthday. Very funny. Then came the massage. I had to use the restroom. This is where I was really disappointed. It was pretty dang dirty. Not just kinda. Like, dirt. Everywhere in the bathroom. So now I'm headed back for this massage, and I am worried about the cleanliness. The massage consisted of each small woman climbing onto our backs and using their elbows and knees. She put me into a bow position (those in yoga know what I mean.) Remember, we have no clothes on; it was very, very uncomfortable. She kept saying wow, you're flexible. They tried making conversation, but it was stilted English. I was trying to give back some conversation to be polite, and my lady literally just walked away from me while I was mid-sentence. Actually walked out of the room. I wanted to laugh with my partner, but he was putting himself into a self-induced meditative state to avoid the awkwardness of the whole thing. I definitely would not go back. I felt a lot of pain the next day. My lady was rubbing my feet, and hit a nerve of some type, and commented, hmmm. what is this? And I kept saying, yeah, that hurts. Until finally I had to yank my foot away and say, THAT HURTS. It's in a strip mall. You get what you pay for.

I booked an appointment and was called the day of the appointment and they canceled. I made a new…read moreappointment for today. I arrived on time and no one was there. I waited for 19 minutes and left. Their voicemail is full so I can't get any information. They require a $45.00 fee to hold you appt. Now I need to try and get that money back. Avoid this place.

Had an incredible Thai massage with Lisa, the owner. I had never had a Thai massage before and…read moredidn't know what to expect but it turned out to be exactly what I needed. Lots of stretching and positions I hadn't been in before but left feeling much more relaxed and much less muscle tension. Lisa was very kind and the office space was warm and welcoming. It was easy booking an appointment with her online.

Great price I did the 90-minute scalp treatment. Seriously…read morethe best scalp/hair treatment I've ever had. Definitely worth it to go for the extra massage time. Comfortable chairs, a calming and relaxing environment, great music, and a very personable staff. The massage included face, neck, shoulders, arms, and hands. Finished the treatment with a blow dry. My scalp feels clean and healthy. And my hair feels softer than it has in a long time. 10/10 recommend visiting this salon. I will be back!!

BEWARE- SCAM. Scheduled a Groupon and it was redeemed before my service (which is not allowed)…read more Showed up for my appointment and the lights were off and the door was locked. When I emailed them, they told me I was lying and refused to refund. My money was stolen. Just warning others so this does not happen to them. All the positive reviews can't be real. The building is falling apart and in a rough area. Not the luxurious setting you'd hope for. Spend your money elsewhere. This business does not take care of its customers.

This place is amazing. I am more than well-versed in getting massages. I have had them done at…read moremany places, have had different styles done, different add-ons, ect and this place is hands down the best. I have gone here a few times now and have had the pleasure of experiencing a few different massage therapists. All of the therapists I have met have been professional and amazing at what they do. The rooms and sauna are clean and well set up. The therapists and receptionist are all following covid guidelines and were wearing masks as well. My most recent massage (August 2021) they were still all wearing masks but were fine with me not wearing one as I was fully vaccinated. They do have a mailing/email list you can sign up for and doing that they will send you deals. They make it pretty easy to book online for things, although if you are using a groupon you should call them to book to get everything set up correctly. They make it easy to add anything to your booking after the fact/onsite. If it is possible for them to do it, they will. Groupons do not account for state tax so you will have to pay for that when you leave but you can use your card and add a tip at the same time too, so convenient for those that don't carry cash. For those of you looking at all reviews please read the mentions below: 1) There is no dedicated parking/lot for this business. It is located on the main street of No. St. Paul. There is lots of parking all along the street but if its busy you may have to walk a few yards. 2) Information buy/selling. When I signed up for their email list they stated they do NOT sell their clients information. One reviewer didn't know how this business got her info and wouldn't tell her, other than they didn't BUY her info. Probably true that they DIDN'T buy the reviewers info, they probably got it from a client using their reward program. You refer your friends email addresses and qualify for rewards. If I was a business owner, I would have handled it the same, few people would be satisfied with being told they were referred by a friend. Many people would want to know WHO it was and personally I wouldn't be comfortable with giving out my other clients info, but I would let them know that we would remove all of their information from our systems. You know just like it was originally handled. 3) Pricing. They honor all terms for what you purchase. So if you purchased a package on groupon and use it with in the timeline you don't pay anything extra (see the tax thing above). If you don't use it within the timeline (hasn't happened to me yet) they honor the price you paid to apply to a service they provide. Paid $89 for a 1hr massage and 30 min sauna but expired 3 weeks ago? You get $89 towards a service/package now and if that package is now $120 well, you still owe $31 now. That is life, read the small print, make sure you get there before it expires. That said, they are great about doing add-on's. I have used different deal certificates and was able to add on additional time or hot stones or aromatherapy easily. However, you DO have to do that either when you make the booking or be ok to forgo it if you are going to wait until checking in. Also just because you are checking a price doesn't mean that it will always stay the same, things change, economy changes. When I have done upgrades/add-ons to my deals when I booked my session I have never had the price changed when I got there. Now, I have been in situations at other small businesses where I placed an order or booked a session and the price changed by the time I got there a few days later and guess what?! They honored the old price because I had BOOKED/ORDERED before the change happened. Computers/registers tend to default to what is the current price, but pointing out you BOOKED when the prices were different and them being able to see the date of booking makes it easy for them to fix. Deciding to call a few times over a few weeks to find out pricing and never booking and then getting pissed that a week or two later they changed pricing and they're unfair is being a petulant child. Ever been to a gas station? No? Well, let me blow your mind. They change can change their prices everyday and they can do this because the price is stated clearly to their customer. Just because the priced changed doesn't mean they are shady or unfair, it's just economics. But getting bratty about it does mean that you are indecisive at best and stupid at worse. No one was baited and switched, rather you waited to your detriment to book your appointment and now have to pay more. That is life. Next time you'll know if you like the price you should put a ring on it, sorry, book it. Overall, this place is the best. Great massages and great ambiance. Super clean.

My boyfriend and I had a couples massage. My masseuse gave a really good massage, however talked…read moreconstantly throughout the entire massage which ruined the experience for me. My boyfriend who had never had a massage, had an inexperienced masseuse who seemed to fumble throughout the massage and didn't seem to know what she was doing.