10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

I have an oil leak because thy destroyed my drain plug…read more Brought it back to them because I didn't know where the leak was coming from and they lied to me. After a week of going under my car and cleaning the mess they made I found it. Avoid this place all costs.

Always fast and courteous. I always appreciate how smooth an oil change is at this Jiffy Lube. Good…read morevalue and customer service.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

I normally change my oil at home, but when I need to take it in this is my go-to place…read more Staff is always super friendly, and that's probably one of the most overlooked things. Would highly recommend.

Keeping the car on the road, there are things I must really point out. As I am on a fixed income at…read morethis point, I really appreciate the extra time given to communicate and help prioritize the order in which things need to be addressed. The attention to detail is a breath of fresh air as you are handled by a team approach. The flow of the work is controlled and scheduled. Will return for the step in renewing the wagon in June. Take the time give them some work.

Came in 8:30am on a Saturday for an oil change and alignment. They were courteous, welcoming, very…read moreserviceable. Francisco was very helpful as we discussed other small concerns about the vehicle. He made me feel confident in their ability to do all the things. The work was done in a very timely manner and the communication was effective and timely. I am VERY satisfied with their work. No notes. The owner Felix was there when I went to pick up. Also very pleasant and helpful .

I came to the shop a couple days ago because my car was not starting, they promised to fix my…read morevehicle by changing out the timing belt and water pump. I agreed to over $1000+ worth of work and was told this will make vehicle run as it was before. After the work was completed I arrived to the shop and my vehicle was starting weird and check engine light was on now, these were not issues before the car came to the shop. To me it seems the job was done incorrect and negligently then tried to quote me over $1300 worth of work on the vehicle. They didn't release my vehicle until I paid the $1,000+ balance even though my car was not properly fixed. I am beyond disappointed, and may contact the BBB if my issue isn't resolved with the owner.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

Overall OK experience. At first I felt they were upselling but then after some discussion I…read moreunderstood their pricing. The estimate was written a bit confusingly to sum up the two repair options so the total cost looked very high, but in fact the cost included both repair options. Matt did help me identify the correct dealer part # for the cat converter (my car is CARB-compliant), but I ended up taking the car elsewhere since I was in a big hurry and didn't have time to discuss the various repair options with Midas.

I was getting gas and went to start my car and my battery was dead. I figured I would ask the…read moregentleman at the front desk at Midas if he had a jump box I could use and he rolled his eyes and said "do you have ten dollars cash?" I replied yes, since I was trying to get my son to school and didn't have time to ask random citizens for a jump. I opened my hood and he then asked for the ten dollars and said "it's ten dollars no matter if it starts or not." I gave him the money and he jumped my car. If he would have kindly gave me a courtesy jump I would have came right back after dropping my son at school and gave them my business. Instead, I drove to another auto shop and had my battery replaced. Terrible customer service and not a great way to earn new customers.

Don't go to this place!! What a bad attitude from the people working there and the service they…read moreprovide is the worst.

They over pressured my tire - 41 PSI instead of 31 PSI- they're a tire company and I expect this to…read morebe gotten right.

The reviews don't lie, he has pretty much an entire full service tire repair shop in his truck…read more Fortunately we were able to have our punctured tire with a slow leak fixed at home in our driveway rather than the middle of the street someplace. I called him since it was late afternoon after the local tire shops were closed. He did an excellent job and surprised me by showing me the nail I saw wasn't even the main problem, there was a second nail further into the tire that I wasn't able to easily see. He even gave me the nail as a souvenir haha. Prices are reasonable for coming to your location and being available nearly around the clock compared to the limited hours at most tire shops. I did take a little while longer than planned to come but I was at home and he was busy so it all worked out. Super nice guy and first class professional work. Hopefully I don't have any tire issues anytime soon but if so I'll call him.

So easy and convenient and he does good work and charges a fair price…read more That's all I have to say but yelp wants more words

Once again another awesome experience at Auto Stop. My car is older now and had an oil leak that…read morerequired a two step repair to ensure the leak was fully repaired. Bill kept me informed every step of the way with various options and what made sense to do now versus waiting for another time. The price was very reasonable and they always go above and beyond for their customers. They even paid for my Lyft to and from the shop since I had to leave my car for the repairs. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. Auto Stop is the ONLY place I'll take my car to and I trust them 100%.

I have been taking my car here for service and other maintenance for the past five years. They…read morealways take time to answer questions and explain what exactly is needed. The thing I appreciate the most is that they are very open and honest about what actually needs to be fixed vs can be deferred. I've also always felt comfortable declining services and never felt pressured to get anything that I didn't need to. One time we had a tire puncture and thought we were going to get it repaired at the shop but quickly realized we would need all four tires replaced so decided to get it done at Costco tire center. We asked if they could help us put the spare on so we can drive the car back and they did everything with no questions and free of charge. Highly recommend!