This place is very cute. And much larger than expected. There is indoor seating and outdoor…read moreseating. There is a bakery with sandwiches wraps, salads, sides, breakfast and even a Kids menu. They also have a little boutique shop full of children's clothing a few toys women's wear, and men's golf polos. If you're coming just to get a quick bite, you couldn't walk back past the hostess to order. If you're sitting down to dine, you need to speak with the hostess.

The food is phenomenal. The staff is amazing. I like how inclusive they are in their hiring. Highly…read morerecommend.

I'm usually not in this area. I go to the doctor over here and I always try to try a coffee shops…read morethat I've never tried before. I got a flat white with vanilla and a piece of their blueberry coffee cake. I wasn't the biggest fan of the texture of the coffee cake. It kind of gave me vegan pastry vibes although I don't think it was. The coffee however it was pretty good and piping hot, which I love. I ran an errand and left my cup in the car and came back out in my coffee was still pretty hot. I wouldn't go out of my way to get this coffee, but if I'm passing by, I definitely would stop back in

Nice cafe for a coffee and pastry item. Enjoyed the friendly service, good coffee, and an…read moreexcellent peanut butter cookie.

An adorable coffee shop in the center of a city that resembles Stars Hollow…read more Switch out Luke's Coffee for Heartwood Coffee, me for Rory Gilmore, and you have season 8 of Gilmore Girls. There's even a gazebo in the middle of downtown to seal the deal. This coffee shop is on the trendy side, with seasonal beverages, plants on display, and quite a selection of baked goods. We stopped by for a warm drink before getting some outdoor time at a nearby park. I ordered the chai latte and a giant chocolate chip cookie to share with my toddler cousin. Big fan of the chai latte, which can be hard to nail down. This drink had a great balance of flavors between the spice, vanilla, and cream. I'd easily return to explore more of their menu.

The maple smoked latte was smooth and warming, with the maple adding depth. The smoky note came…read morethrough surprisingly well and not subtle as expected, very unique and complemented the espresso. Definitely would recommend trying it if feeling adventurous.

Always a pleasant experience. Can't get enough of the slow pour amazing coffee. Today my add on…read morewas the avacado GF toast. Casual comfortable atmosphere. I saw a sign that if they have a server called out in a Google review the owner will put $20 in the tip jar. Well Adam and team did do well this morning and the owner should do the same for YELP which is the platform to be on.

The aura in here is 0/10. Never a friendly greeting. Never a smile. The employees seem like they…read moreare miserable. Coffee is good, but not worth the bad attitudes. We always try to support a small business, so thought we'd give it a try - have tried it more than once, but no more!

All the donuts here are wonderful. Unfortunately I can't get there on my way to work, 5am. I have…read moreto wait until the weekend. Cupcakes, brownies, cakes all moist and delicious. Too many things to choose, did I mention the cookies. Made with quality and attention to detail.

Cakes look awesome have to try one, I ordered glazed donuts they were set aside for me to purchase…read morewhen I arrived , they still had plenty of others things so I bought more and all were delicious. I grew up in a small town with a excellent bakery and glazed is my favorite, the ones I purchased brought me back to my childhood! Staff was friendly and nic

Amazing selection to teas and spices my favorite tea blend was the coconut oolong so yummy!!!read more

This charming shop sells a wide variety of loose leaf teas and spices that provide a bit of…read moresomething for everyone. The staff are welcoming and very knowledgeable with respect to the items on the shelves. Many of the teas are custom blends, or non-caffeinated herbal blends featuring unique flavor profiles, while others consist of green or black tea fusions. In addition to tea and spices, there is also an assortment of olive oil, sugar, salt, honey, simple syrups, and even a tea bar in the back where you can sample any of the teas on the shelf, hot or iced! The selection is quite vast and it's honestly a tough call as to what selection to make. I decided to sample a Moroccan mint tea blend, which was incredible! The items featured in this shop are generally not the type you'll find in your local grocery store. If you're in Chagrin Falls and wish to take a peek at a unique selection of custom made teas and spices, this place is certainly worth a visit.

Incredible! I visited hear a ton, the food is delicious and the açai base is perfect. The service…read morehas always been pretty good. The vibe is also clean. Many toppings, smoothies, salads , and chocolate! I recommend!

They cannot follow directions. Two different items ordered and they mixed up what belonged in them…read more It looks as if they made the salad they thought was good. YUCK!!!

This is my Dunkin', for better or worse!…read more The staff is always friendly and super helpful. Drinks and food are consistent and usually comes out quick. There was a season where they didn't have the inside counter wasn't open due to staffing. It was open yesterday when I visited.

I visited this location's drive-through at 8:46 PM on a Sunday. According to both Google's listing…read moreand the Dunkin' corporate website, the location closes at 9:00 PM. When I pulled up to the speaker, an automated message indicated they were closed for the evening -- over 15 minutes before posted closing time. My frustration with the discrepancy led me to say something out loud to the recording (not directed at any person). What happened next was unexpected: a male employee in full Dunkin' uniform came out of the building and approached my car in an aggressive, confrontational manner. When I followed up by phone to address the situation, I was told by the employee who answered that I couldn't speak with anyone except a manager -- and that no manager was available. I was asked to call back the next day. I have a long background in retail. When a customer pulls in as I'm walking out the door, I go back inside and take care of them. That's the standard. Closing 15+ minutes early -- especially for an order as simple as a black iced coffee -- and then responding to a customer's frustration with aggression is not the standard anyone expects from a nationally recognized brand. I'm sharing this because the employees representing Dunkin' in uniform are a direct reflection of the company. The inaccurate hours are a fixable issue. The way a customer was treated when they showed up during listed business hours is a more serious one.