Oops I did it again! LoL I stopped by because I wanted to have something light before heading to an event. Monica, the sales associate helped me again, she great service and is very friendly. I put an order of 10 mini tacos. Once I paid my order I went over to their nacho cheese machine and added some on top of mini tacos. Omgee!!! They seriously hit the spot. So delicious! I was going to add jalapeños but remember this was supposed to be light so I didn't :) Again Monica provided amazing service, I did have some other questions and she was able to answer them. read more

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The new staff morning AND night are very rude, the coffee is never ready, things are dirty, and they have bad attitudes. This used to be my favorite convenience store and now I hate having to go there. The night clerk on 5/20/2026 also makes very rude, unsolicited comments. read more

I'm not surprised by this reviews here. Went to the store to cash my lotto ticket for $10. Did I mention that the ticket had a few games left on it? This Indian fellow at that time tried to hold back and "trash" the lotto ticket with the remaining games instead of handing it back to me. Another time went to buy the tickets and I clearly said 12 draws and this guy gave me 12 games in one ticket. They don't listen and wanted to start an argument. Don't they know the difference.? Service there is horrible. I won't be caught dead going to this store even if it's the last one left on this earth. Just horrible read more

Be patient with the morning little man working there. 6am this morning I went to purchase something. I gave the incompetent cashier a 10 dollar bill. He said it was counterfeit. When you hire idiots you're always gonna get low ratings. I made your employee apologize and beg for mercy. It's too bad because the older workers are real professional. .25 stars Train your employees more than just pushing buttons. The people that shop here are always nice and move fast. Other than this lame employee... It's a decent 7 eleven. Be patient with the morning 6am guy. He's a funny guy read more

Every time I come to this 711 which is very rare, I get the worst service experience of all time. I came becuase I wanted to see if they sold bread I was craving pb&j at the late hours of the night and I hate this place so bad. read more

worst customer service ever!!Very rude indian checkout girl. Stared at me like she was a robot?and IDd me for a lighter?! Save yourself go down the street. read more

Sold Exspired Milk Even Though The Date Said July 3 2024 My Dad Asked "Is This Exspired?" Casher: "No" read more

7-Eleven - Exspired Milk - Convenience Stores Near Me - Chino Hills, California

This has to be one of the worst 7-11's to go to. The service here just really sucks! These people don't acknowledge you. No how are you?, no thanks, no goodbye, no have a nice day. They just ring you up and take your money. The store is also very dirty. read more

Rats running around in the store on Nov 25, 2024. Big one ran from under the coffee area under the ice cream freezer

Stay away from this 7-Eleven location. This store is infested with large rats. They were running all over the place. Told the employee and he just shrugged his shoulders. He proceeded to tell me that he knows about the rat problem. Health department needs to be told/about this serious health condition. read more

Just saw a rat run right pass me into the storage room at this store while I was getting my coffee! I hope the store manager looks into this right away! read more

I have been coming here to purchase Lottery tickets since that big Powerball ticket few years ago.... I try to buy tickets here whenever it goes up to like billion dollars. I was here in the morning and they were very busy. Parking lot was packed and there was lots of people going in and out to purchase the lottery tickets. Line moved pretty fast because they had three cashiers working for this instead of just one person. They posted signs everywhere saying, "Cash only for lottery tickets". This must be like huge event for the store whenever there is big lottery drawing.... Three big winners in recent years with total of 1.6 billion dollars! Cool! Good luck to everyone! read more

7-Eleven - a sign for a lotto winner - Convenience Stores Near Me - Chino Hills, California

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No regular coffee available only flavored coffee. And to make it worse all coffees were warm. Told cashier of the above her response was ok. 830am on Saturday read more

My friends and I came for the free slurpee day. There was quite a line and the place was somehow hotter than outside. We cooled off by opening some of the drink fridges though. Once we got to the front of the line, the slurpees were still in the process of freezing so we kinda got watery slurpees. They were still cold, but just not very icy. I got the Coca-cola one. it really tasted just like coke. It was pretty good, even if it wasn't frozen all the way. It was an interesting experience. Not sure it was worth it though. read more

Can't believe how disrespectful and arrogant the employee "steven" was, I have never been spoken to by any employee in that manner in my life, I told him whoa yiurbso disrespectful I can't see you working here for long with that attitude and his response was I don't give a fu*k, he said alot more things I just don't want to write them, I'm a military veteran i kept my composure, the women behind him said you have to do that Steven and he said "I don't have to do shit" he said read more

Paid for 3 slurpees then when we were walking out cashier said that we didn't pay for them. He then printed the last 2 receipts which said that 3 slurpees were paid for. He continued to say we hadn't paid. So finally we said to check the cameras but he refused. After arguing for longer he finally just said we could have the 1$ slurpee. Overall horrible experience as the cashier was very rude to us, 1 star. read more

Cashier (Indian male) made no vocal interaction and did not give me a receipt! His conversation with his coworker was more important. Turns out I was doubled charged for a gallon of milk when I checked my online banking. I am not returning to this establishment & will consider my double charge as a donation. read more

Where do I click for 0 star..?!? Someone posted the picture of the owner of this 7-11, if that's the owner, he's the rudest person I've ever encountered. Didn't give me my total $, just grab the bills out of my hand and practically throwing the change to me. Boycotting this place from now on. read more

Lady the register was nice asked her a questions about being able to cash in check with cash app got her OTHER coworker very rude person but girl at the reg thank you for your help read more

Hope to get some luck from this 7-11, bought lottery hopefully will be next lottery winner ! read more

7-Eleven - Convenience Stores Near Me - Chino Hills, California

The employee named BALLY is extremely rude every time I go in. He tried to argue with me last time and today he said out loud to the female employee in front of me and a line with customers, "she complains a lot." Just because I mentioned that rarely anyone knows how to use the loyalty card. In chino hills there's a neighborhood group that has complaints about him. That's proof enough right there that he is an awful employee. How is he in customer service??? I'm going to call corporate as well. Proof of complaints about him is in my pictures. read more

7-Eleven - Convenience Stores Near Me - Chino Hills, California

7-Eleven used to be one of the best places you can get a quick lunch or a snack without having the bread on the hotdog buns being dry or stale. Also they had one of the best nacho cheese chips with chili and all the condiments and now they don't even maintain their machine their cheese is empty half the time I go to any 7-Eleven their condiments are empty or there's either cross contaminated with other condiments. I am kind of saddened that I used to be able to get a quarter pound hotdog here it was cooked properly and not sitting on there too long. This place has over cooked hotdogs sitting on the roll they don't have new hotdogs. It sucks because I really really like 7-Elevens food when it comes to hotdogs. And they have all the chips you need and they have the super big gulp that's their iconic soft drink cup. I can't give this place any more of a two star because I've been here before and it was OK but now since Cove it is happened it seems like their food is not up to health standards or is not available read more

7-Eleven - Went here for a let lunch on - Convenience Stores Near Me - Chino Hills, California

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All I have to say is, currently there are 7 of us (customers) waiting for the attendant its been 10 minutes .... and counting

Winner winner chicken dinner. This is the place where the winning Powerball lottery ticket was sold - 1/13/16. This is your average 7-11, very clean and tidy. The owner is very kind and always is there when stopping by. If they don't have something you'd like to see them carry, you can always ask. read more

7-Eleven - 7-11 owner. - Convenience Stores Near Me - Chino Hills, California

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soo i came to this 711 they have a big sign on the window outside saying "12-7pm happy hour special 79cent hot beverage any size" i told the clerk i wanted that special and he said "not here" i said what do you mean? can i please have the .79 special and the clerk said "no only some 711 do that not this one" so i said then why do you have a big sign outside advertising it if you're not going to honor it? he then proceeded to walk out side and look at the sign with me and tell me "oh it's only if you buy a hot food item" and i said no the sign says try this with your beverage the clerk then said oh yeah you're right we'll you can only get it if you're part of the club sorry and walked away... hello i'm part of 711 rewards but at that point i just got in my car and left. the clerk is an idiot i don't make the rules read more

I went in for a slurpee and all cups were behind the counter so I asked for a small cup. When I saw the size of a small I changed my mind and asked for a medium cup. With a negative attitude the attendant held up another cup so I assumed that was a medium. When I got home I realized it was an X- large cup and also realized that I had been charged for an XL. I drove back and attended lied to me so many times. First he said medium cup was "2 something", and that in fact I had gotten a medium cup, then he said he had no medium cups, and then he said I asked for a small and then changed it to an XL myself and that it was all on video. He also said if I wanted my money back I had to go back another day and ask the boss. So many lies. Just be honest and don't try to cheat people. Don't be so lame guy. How sad! read more

So it's official. A Powerball tix was purchased here on 1/13/16. Winner has not come forward yet. Wouldnt blame them---l'm sure they need more time to sink in everything!!!! read more

7-11 has been my best friend every summer. I mean...SLURPEES?! 7-11 is definitely convenient for people in Chino Hills mainly because it's one of the few good convenience stores around. Sure you could go across the street to vons or hit up a gas station but do you really want to go and search for your item? The 7-Eleven has tons of things ranging from drinks to random personal items like shaving cream. Im going to be frank; when i saw shaving cream, it was so random that it just blew my mind haha. Anyways, this 7-Eleven is definitely convenient because it's right off the 71 freeway and it's pretty accessible. Also, the store managers/employees are always nice and one time the guy even got a drink from the back from me! and usually ppl will just say that they are out of the item without even checking. ^^ so definitely a plus! read more

I have been to many 7-11s in my life and this is by far the WORST of all. Right off the 71 freeway which is conveniant. Heres what makes this place horrible: -Super small parking lot with very few spaces. -The store is always super filthy from the floors to the shelves and don't even get me started about the restrooms. -Employees aren't friendly helpful at all and never greet you when you come in. They just look at you annoyed while they take your money. -Slurpee machines are always either broken or the slurpee flavors aren't mixed enough yet, which means only usually one flavor available! I will never return! Go to a conveniance store that actually cares about customer service like Circle K down the street by Stater Bros. Never again!! read more

Like other Yelpers have indicated, they are very quick to blame the customers for their mistakes here. This evening the Filipina attendant mistakenly printed lotto numbers I didn't ask for. Before putting them in the machine, I clarified to her what I wanted. She proceeded to do otherwise and then blame me. This chick clearly doesn't understand basic English. I paid for the three extras, as she very rudely demanded for the money. Never coming back again. read more

Winner of the Power Ball! Rock Star MF! You know what that stands for? Sell me my Power ball ticket MF! Great place to go...now give me Slushy now... read more

7-Eleven - Get your Power Ball numbers in... - Convenience Stores Near Me - Chino Hills, California

"Gift cards are cash only" = Being a franchisee I have to be so cheap because I have to buy the gift cards that I don't want to pay the fee for you using a debit card read more

Always fully stocked. App works at this location. Bally is the man!!!! This is the 7/11 to run through in Chino Hills. Believe it. Brett read more

This review is about Mike the clerk that works nights. He is very rude and walks around the store with an attitude like your bothering him. I ask him how he was doing and totally ignored me. I will give him the benefit of the doubt, maybe he didn't hear me. However, I ask him a question regarding an energy drink and he ignored that question. The owner needs to find another employee who knows something about customer service. read more

I bought a powerball ticket here and only got 5/6 numbers. Would buy from here again. 4/5 because they didn't have any jalapeño taquitos ready when I got my ticket. read more

Your coke slurpee was not working. So you claimed Dr Pepper was working. Wrong!!! I can't even taste the syrup. Your clerk claims the mix is correct because the light is on. Well did you taste it???? Ill never buy a slurpee from your store again. read more

So a week or so later and this joint is packed! All I wanted was a rack star and it's been 10 minutes in line now. It's cool o guess, it's on the house today. Thanks mother in law for winning! read more

Came in to buy my lucky ticket. Was definitely crowded but it took me just 10 minutes in the line which was out the door. Saw the owner working the registers and got a picture with him too! read more

This 7-11 is great but I'm only giving it a 1 star since of the employee working tonight. Rude attitude and not the best with kids. I went with my cousin to grab a snack for dinner since we didn't have too much to eat at home yet he looked at us as if we were going to rob the place. Wouldn't leave us alone but then again I look young and my cousins young so that's expected "look out for the millenials they may do something stupid or take something." I usually would recommend this store but this worker would be the only reason I would suggest not coming. read more

I would give this spot a zero review , the lady clerk from Indian decent gave us a bad attitude, like if she was too good... during making out a purchase on an item. All since someone won the lotto there, It seems she only cares about the money not the customer. Last time I come to this place ,even if it was the last place on the planet. read more