I had a flat tire and put $2 of quarters in the XactAir machine. I went inside to notify the cashier and he replied "I don't know, ask the machine" I responded and to clarify that was what he said and he repeated the same thing. He said he can't do anything. I asked if he could refund my money and he said "no, go ask the machine" again. I tried calling the phone # on the machine but it was out of business hours. This incident happened around 8:30 PM on Monday September 1st. The exchange was with an employee that had a name badge "Jason". He was of South Asian decent. Can I at LEAST get my $2 in coins back so I can get air somewhere else? Is there a CA law being violated here? I have lived here for 40 years and been going to this 711 for 30 years. I have never been treated this way. read more

7-Eleven - Air Machine - Gas Stations Near Me - San Diego, California

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Been coming there for years. Staff has always been great. Leave your ATM card on and forgot it. Someone went wild charging things after a 1 dollar charge for gas... I drive an ev. Permanent staff awesome new cashier who was extra friendly not so much.Will never come here again. Police indicated in was not bad enough to report. read more

In the mornings the manger Hispanic woman with the red hair is amazing! I've never had any issues, she sweet and has great customer service.. In the evening, well that's another story! There is an African American woman with bad customer service and a smart mouth everytime I've went in there!! I've told this to the manager multiple times, she assured me she was a sweet lady I' have yet to experience it!! Today I go to load my Cash App card once she walked up to the register she asked me "what do you need?" I asked could I load my card please, while showing her the barcode on my phone, she says "no you can't, we don't do that here" I said okay is that just this location or all? she states " I only work here" I just walked out! My recommendation go in the morning!! read more

Disgusting employees who didn't give the order to the courier! Why do you hire workers who don't want to work?

If you need change or change quarters don't bother. They will not even look and tell you they don't do that. So what's the point of being a convenient store?.. you need to shut down or replace the owner. It's not even helping the locals but have them go somewhere else. read more

Manager was absolutely unprofessional, took her time to help me at the register and then said I can only get change if I buy something. I've been going to this store since I've moved to Mira Mesa. But after this experience I'm never coming back. It wasn't even about getting the change, it was the way the manager was so rude to me. Bad owner read more

I really hope you guys get new night staff because you guys are going to continue to lose people frequenting this store. This is my local 7/11 I come here and use this same exact coupon in the picture all the time. I literally did it yesterday lol. I showed the register lady this coupon, a coupon that I use pretty often given the fact that I pay monthly for the 7/11 Gold Pass. I get to the register and I have an xl drink, like I normally do. I get to the register and the lady with an unnecessary attitude expressed that the coupon is for the regular size only. I know for a fact it's not. But fine, I abide and change my size. She then complains that I transfer the drink from the size I had to a smaller size. She's complaining about a literal cup. Then get to the register, and scan my coupon again, and this time the drink is a dollar which the coupon clearly states is a free drink. I show her the fine print and instead of making the situation better, She tries to argue with me about it instead of trying to find a solution. The drink isn't even the problem, it's the poor customer service that was completely unnecessary. I told her whatever let me just pay for the drink so I can leave and instead she decides to keep trying to argue to prove some point that is just incorrect. I hope you guys read these and I hope to get an apology for the mismanagement. But seeing how these 1-Star reviews are a common trend here, I doubt it lol read more

7-Eleven - Coupon - Gas Stations Near Me - San Diego, California

I will no longer be coming here at night. I had a very awkward run in with one of the employees. A black gentleman, I think his name was Damion was ringing me up at the register and was extremely weird with me, grabbing my hand, trying to get high fives. After several times of me asking to get my gas, he finally rung me up and asked if I wanted a receipt. I sad no. I left to get my gas and as I was leaving he left the store and ran out (leaving the store clerk less) and told me I forgot my receipt. I looked at the receipt and noticed he had given me his number. This is a warning to all the woman out there about him. If you can get gas in the morning, do it. read more

Slowest gas pumps in San Diego, it's like it runs on dial up internet, and the slurpee machine was broke the last time I went! That's what I go to 7-11 for read more

Always clean when I have come to 7 eleven. Lots of great snacks and of course a great place to gas up.

Grabbed a large coffee while filling up. Doubled up the cup bc the temp was hot. Register gal was irritated I used an extra cup "you know those cups are double walled so you don't need to do that" She ended up charging me for 2 large coffees. She must own the place? I would have gladly paid for the extra cup as she informed me "you know those things cost money". But getting charged for 2 coffees? Come on now.... With a full on rude and sarcastic attitude. read more

Shocking treatment from the staff. Living in this area, I frequent this 7-11. Like any convenience store, there is an expectation that most services are available but may cost more, the price to pay when you can save time. The problem with this 7-11 is that the staff are very rude. It seems to happen regularly that they do not want to help the customer. Recently I went in to get some cash, I used their ATM which charges a fee and took out cash. All the cash came out in $20's, no big deal. I ask the cashier if she can break one do the 20's for two 10's while she has the register open and while looking at me closes the register and says I have to buy something to break a bill. Shocked, I kind of laugh and then ask again, explaining that I just used their ATM. Both cashiers from behind the counter raise their voices and demand I buy something. I understand it is their business and they set the rules. No problem, I left and went to the liquor store around the corner whose whole team are great. I do not plan on coming back here, also their gas pumps are extremely slow and take forever. read more

Avoid this 7/11. After dark it's not worth getting your blood pressure raised. Today store is closed midnight to 6 sm. Anyway clerk is playing on phone door locked. Store manager or owner review your tapes. I'm sure he was got paid as in working.until 12 $ When they are open after dark clerks are rude disrespectful people that think that Plexiglas protects them. But when your playing music that is the same it's what you get garbage in garbage out. Last week they had a sign lotto machine down. OK great I am going to grab 100 in scratchers, 100 gas and drinks. Clerk says you can't read lotto machine down, I didn't want to redeem any I want .to buy them.buying a scratcher ha;bs nothing to do with machine.being d:own boy. read more

7-Eleven - Closed from midnight to 6 am? But it's only 11:20 - Gas Stations Near Me - San Diego, California

Rude and combative management. Don't exchange propane here. They will not replace a propane tank if they sold you a defective one...even if you return it to them on the same day...to the same employee. The manager said she was making an exception for me this one time but they won't do it again if it happens. The manager was incredibly rude about it. read more

Although this 7-11 is the closest to me, I absolutely don't like it. Ordered a pizza to this location. 2x. And 2x I had issues. First time, I ordered it via 711's own 7NOW app. I chose store pickup. When I went to pick it up, the cashier refused to give me the pizza. She said she needed to see my name on the order. I showed her my actual purchase order in the app. She said unless she saw my name on the order page she wouldn't let me get it. Why not?!?! The order page in the app doesn't even show the name. All it says to do is give them the generated number from the app and I'd be good to go. She finally went to get a manager. Manager came out and had to tell her that customers CAN pickup their own app orders (which I was doing). She apparently thought I was from grub hub or door dash or something. NO! I literally ordered it from your own 7-11 app. When the manager told her it was fine she legit threw the pizza at me and shoved it. UM Excuse me?!? You're the one that is incompetent and now you're getting mad at the fact that you didn't actually know that I could place my own order and was in fact picking up MY own order?!? Sorry but you got to go! This is not an ok way to treat a customer. Especially one that literally was right the entire time. I mean how hard should it be to pick up a pizza I already paid for?!? She legit was acting like I was trying to scam her. The only person that was getting scammed here was me because you were trying not give me a pizza I had placed and paid for. The manager had to take the pizza, take me to the side and apologize for the other woman's behavior. Get it together lady. We are in a pandemic here. There are plenty of people who I'm sure would love to be working at a job here. Last thing you should be doing is acting like a complete jerk. 2nd experience, ordered another pizza via the 7NOW app. It said it would be ready in 10 mins. I showed up 40 mins later (expecting the pizza to be sitting there). Nope. Not only was I told to wait while they make it, they made the wrong one. Strike number 3: I watched as the clerk made other people's food. Mini tacos and wings. He used his gloves to grab everything, the frozen food, the oven door handles, and get this, the TRASH CAN. Then he went back and touched the fully cooked food with the same gloves he just touched the Trash can with and picked up the food and placed it in the boxes to give to the customer. UM WHAT?! There's a pandemic outside and even if there wasn't, why are you touching the trash can and then touching the food without changing gloves?!?!?!? After this, it's the last time I'm ordering any food at this location. Can't be trusted. read more

Im a post mate driver and this employee at 7/11 was very rude and unprofessional towards me while i was trying to pick up an order. He was rude towards another driver whom was in line in front of me as we both had pick ups with similar name. He yelled and was unwilling to help me after i pointed out his mistake. He messed with my time and money, so 7/11 management needs to lay some kind of penalty. read more

7-Eleven - 7/11 employee by name of Kirk - Gas Stations Near Me - San Diego, California

I am leaving this review for the employee at this 7-11. He is an African American gentleman that gave such friendly, happy, and energetic service. You leave with a smile from his infectious good attitude! The store is fortunate to have him. This location also has some of the cheapest gas around. read more

I love this little store! Im there almost every evening, for something or other. Its clean, organized, and well stocked. I always see this guy Garrett working late hours, and he's the most upbeat and helpful guy I ever met working in the middle of the night. He's friendly chatty, and is very good at suggestions. He knows his inventory very well. I dont think I have ever seen this dude sleeply or slacking. He keeps that place on point! Thanks for always having my salad and my smokes Garrett, you are a breath of fresh air! read more

The pale girl with thin brows here really rubbed me the wrong way just now. I walked into get milk. I know this isn't a luxurious spa or something but she didn't even acknowledge me or even look at me. The whole time she was closing her eyes to get her sleep in. I get it.. you're tired it's 10:41pm, I get it but get some Red Bull or something because she seriously did not acknowledge anyone. Don't you have to have customer service skills to work in the front line at any spot? Geezus! read more

I AM DONE! Saturday, October 29, 2022 8:58 am. As I am standing near the coffee waiting on my wife, a door closes near me, about 15-20 feet away and then, this LOUD MOUTH, female clerk (could be a male, who knows these days) heads towards the door and says LOUDLY "BOSS?" There is no reply, she then turns to me and says LOUDLY, "RESTROOMS ARE FOR EMPLOYEES ONLY!" This LOUD mouth woman, with dark skin, and long braids (not natural hair) is the RUDEST clerk that I have ever encountered since I began patronizing this business since 1990. So, I inform the owner of his clerks actions and then this LOUD mouth beezee says, "SHE WAS SCARED THAT SOMEONE WENT INTO THE BATHROOM AND THE RESTROOMS ARE FOR EMPLOYEES ONLY!" This dumb beezee did not have enough sense to think how a person could move 15-20 feet go to restroom and then back to the coffee area. I told her, "Yeah, I read the sign, so why are you addressing me?" This dumb beezee says LOUDLY in a condescending voice, "SORRY SIR, HAVE A NICE DAY!" Whiskey Tango Foxtrot? I've been a customer here for 32 years and will NEVER spend another penny here. Thank God there is Circle K down the street and another 7 Eleven, too. PLEASE READ the other 1 and 2 star reviews for confirmation of the service at this location. read more

Positive working team great appreciation towards you guys are my family... love y'all add me on snapchat

Man I love this place. It has everything I want in a pinch. Also, the the staff is friendly and helpful. I can't complain about discounted gas either. read more

There's something wrong with the gas in this located,I paid for a gallon it came low

This place sucks one employee only gave me 20 dollars worth of gas when i gave her 50$ she says i only gave her 20 dollars when i repeatedly told her i gave her 50. She did nothing about the situation and basically lost 30$. read more

I sent my roommate to get something specific for me. When he got home he told me that the employee who I had problems with in the past decided to take away the specific item that I had specifically requested for him to get with what little change I had left. They took all of my money plus some of my roommate's money and instead told my roommate to get something from the soda fountain and two other things. Honestly, if you used to work at this establishment with this employee and you since became a customer, said employee will try to rip you off and leave you hanging high and dry. I WON'T be coming back to this location EVER AGAIN. You have just lost a very valuable customer! read more

Great place and they are always open!! **SERVICE** They are always a fun and interesting group of guys and gals......seems to me that every 7 11 always hires the wierest and funnest people to talk to **FOOD** If you cant find any type of food that youc an eat and enjoy here then you are probably a person that starves themselves.....they have everything from candy, to burritos, to nachos, to fruit, to even ketchup packets!! read more

This is what it feels like to shop at 7/11 while Black in North County San Diego. You get harassed and humiliated in front of the customers. This wasn't the first time, I even had the manager of this store come up to me and publicly tell me to leave "his" store. When I asked, "why"? He said that I wasn't even allowed to step foot in "his" store because he claimed that I stole. Even one of the employees that knew me defended me and told the manager you got the wrong person. He didn't listen to his employe, and said "I am certain that's him". I just wanted to bring this up because I believe the management at this 7/11 is racist and is targeting young black men. As a black man, I believe we should not stay silent. This is why I am emailing you, this is the first step. Store Address: 11205 Camino Ruiz, San Diego, CA 92126 Manger name (That harassed and humiliated me): Dylan read more

Horrible customer service I don't go to this location like I used to and every time I do go it's a small reminder why I don't. And the chick with the pink hair is rude and lazy read more

i grew up in mira mesa and only recently moved back, this 711 was a staple of my childhood but upon my return as an adult i now refuse to go back without my boyfriend despite it being the most convenient gas station. there are two incredibly friendly long-time employees working there, unfortunately they are heavily overshadowed by their unprofessional coworkers. on SEVERAL occasions i have been inappropriately talked to or approached by numerous male employees; mostly at check-out but a few times around the very small store, as well as in the parking lot where one worker followed me to my car and asked for my number on more than one occasion and another made continuous comments about my purchases to the point where i no longer felt comfortable as a customer there. i understand that there is an inherent sketchiness when it comes to gas station, particularly in regards to men addressing women--a ridiculous thing to accept--and nothing that happened here has been as startling as other interactions i've had at other establishments, but this is the most consistently i've been regarded in this manner, to the point where i now go out of my way to get gas. any other young women who frequent this 711, just a head's up if you get a bad feeling just dip and hit the circle k instead read more

Gas prices are higher than the other 7-11 a couple miles away on Gold Coast. And for some reason, when making a purchase, the maximum amount of cash back allowed is $10. read more

I love coming here, coffee is always fresh and there's a friendly face to ring me out. I don't know how Jordan does it, but every time I come in he's always smiling and always ask me how I'm doing. Nobody's trying to change the world but he definitely makes my day better. Thanks Jordan, keep on keeping ! read more

This 7-11 is on a busy intersection but that being said the staff is very friendly! The food they cook was out but the gentlemen in the back was cooking more so no big deal it gets busy there. The place has a wide wide variety of snacks and from everything I saw was very very clean. The staff was very friendly and the pumps were nice! It's only a 4 star because they were out of food but the pizza I got was absolutely amazing! read more

Once upon a time I had an obsession with 7-11 taquitos. Thankfully, that has passed and now 7-11 serves to be my go to place for gas and random snack cravings when I'm too lazy to drive. Oh, and did I mention there are 2 red boxes outside? read more

Since my last review of this place, there has been some changes. Biggest change, for me, is that the coffee restock girl doesnt restock during the morning rush (or at least while I am a part of the morning rush). Thats such a huge difference... it only takes a minute to get my coffee now :) Customer service has improved a lot - in fact, the manager now says "Good Morning" and "hi" to me regularly, as does all of the staff now. Thats an improvement from a couple years ago, for sure! Staff has added a few cool people - Ben, Tom, ect.. they are very personable and quick. All in all, this 7-11 went from one of my most dreaded to one of my favorites. I am glad that they caught on and started being nice, and Ben/Tom really helped that! Good Job, 7-11 :) read more

Love this store theres this super chill chick who works the overnight that I've been getting to know and always has a pleasant attitude and it's cute an funny af thanks girl read more

Has 2 redbox machines outside... I suggest reserving online before arriving - it takes less than 30 seconds to checkout. This spot is always busy - located really close to a number of complexes. Always open 24 hours and has all the normal 7-11 stuff to buy. You can gas up here. Friendly workers. read more

Currently, they aren't letting you put in your rewards number to save money so be prepared to pay full price or ask the cashier who looks annoyed to have to enter it. Other than that, it's always busy here so everything is fresh. read more

I buy beer here. Beers good. A+. Couldn't give shit less about customer service. It's a 7-11, not a 5 star gas station.

Best staff with personality I've experienced at a convenient store! Each one very unique and fun! They play classic rock and you can't beat that when you're in line checking out with coffee in the morning. They recently had a jackpot winner there as well, support the local places if you live near by! read more

I have been coming to this 7-11 for many years (worked here back in the early 90s). I remember the old place before they remodeled it, and, just like Mira Mesa Vons, it has been part of my life for a long long time. (When was the last time the reciept machines worked at the pumps?) Anyway, great service and familiar faces behind the counter provide consistancy. read more