My French drains, gutters, and sum pump were all overflowing out of my drain basin. 7 Pines came out the next day and cleared out the debris from the drain. Now all the water is flowing safely away from my house. Friendly, professional, and left my yard and the street clean. Icing on the cake? It was super easy to pay them. I got an emailed invoice, clicked the link, paid with my mobile wallet, and went about my day. read more

7 Pines Plumbing - Over flowing drain basin before 7 Pines cleared the drain - Plumbing Near Me - Sherwood, Oregon

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Unprofessional Service & Technical Errors - Avoid for complex systems **Updated to add: The owner is now texting me directly and threatening us for sharing the honest review of our experience. We do have screenshots of this exchange. Please be careful with this company having access to your home or contact information. Original review: Our family chose 7 Pines based on their high ratings to replace a warranty water heater for our elderly mother, but the experience was a disaster. If you have a split system (combined furnace/water heater), I strongly recommend looking elsewhere. The issues: Technical Negligence: They installed a new water heater without turning off the furnace. Multiple secondary experts confirmed this likely damaged the heat exchange or resulted in an incorrect hookup. We now have lukewarm water and a compromised system. Lack of knowledge: Despite clear evidence, the owner denied it was a split system, even though we are currently receiving bids to separate the two units due to the damage caused. Failed communication: We were repeatedly told someone would come to fix the issues. On several occasions (including a promised Friday visit), no one showed up and no one called. I had to initiate every follow-up. Warranty refusal: Even though the hot water stopped working immediately following their installation, they refused to honor their work warranty or provide a refund for the service work that they not only failed to adequately perform, but also caused damage to another system. We ultimately had to hire another company to diagnose the mess. 7 Pines lacked the basic technical knowledge to handle this install and showed zero accountability when things went wrong. Please be careful, especially when booking for elderly family members who rely on these services. read more

FIVE OUT OF 5 STARS! Hands down the best plumber we've ever done business with. 7 Pines Plumbing handled a commercial job for us and exceeded expectations from start to finish. They are extremely experienced, work with true integrity, and deliver high-quality work at very reasonable prices. Communication was clear, timelines were met, and everything was done right the first time. It's rare to find a plumbing company this reliable and professional. We wouldn't hesitate to recommend 7 Pines Plumbing to anyone--commercial or residential. read more

Nothing but great things to say about these guys! They responded and solved our plumbing problem quickly which not only prevented a mess but allowed us to kept our business running! read more

Paid $275 to have their plumber snake my toilet. Took a week of begging to get an invoice so that I could sent it to my landlord. Toilet plugged up again exactly a week after they came, and they said that I was SOL because we use wipes and there is probably a buildup in the pipes. But isn't that exactly what I overpaid to have removed??? I have been living in this house for a year, nothing has changed, and suddenly our toilet is constantly clogged, even AFTER hiring this company to fix it. read more

We hired 7 Pines to replace all of the fixtures in our home, replace our gas water heater and repair our spa tub along with a few other smaller things. Derek rarely showed up when scheduled and then was very unresponsive to calls when trying to reach him to reschedule. He installed the wrong fixture on the tub and promised to replace it with what we ordered. It's been months of prodding and he still has not rectified the error. The icing on the cake is that one of his plummers caused a leak in the upstairs spa tub when working on it which damaged our freshly skimmed ceiling on the first floor. He made a commitment to have his father who is a sheetrocker, repair it but again has made no effort after months of waiting. Please use caution when hiring. This guy talks a good talk. read more

worst experience ever told me they would do in a week seven months later after a lot of hounding and being lied to consistently they finished and did an ugly job would never hire them again read more

Literally the best. Responsive, reasonable, reliable and a nice guy. Would highly recommend. They repaired a broken water mane for us and did an excellent job! read more

I hire alot of contractors because I represent commercial Landlords. I wont bore with the details but I am really glad i stumbled onto them. They did a great job on all ends. Arrived when supposed to and did a great job. However, the reason I am leaving this review is because they had the opportunity to play in the grey area where unfortunately most contractors would have charged me more but they didnt. I can tell you that Derick and Jesus both TRUSTWORTHY which unfortunately can be hard to come by. Thank you to both of them! -Scott Miller read more

I called 4 different plumbing companies when my water pressure randomly died (I'm on a well system) cutting off all running water to my house. 7 Pines Plumbing was the only one that didn't roll to an answering service but went directly to a live person who was helpful, knowledgeable, and quick to action. Within an hour, I had someone at my house to diagnose and solve the problem. I never did hear back from the other 3 companies, by the way. Save your time and just use these guys. read more

Derick and his team were amazing! So fun and friendly to work with and they got the job done quickly. Their scheduler is super nice and reaches out in a timely manner. Derick is very knowledgable. Not only that, but he needed to rent an excavator for our job AND he taught me how to use it! AND he began helping to pull and remove all the concrete we needed to get rid of. I mean, how many people can say that about their plumber? read more

The rating from me is actually ZERO. If you want a plumber, owner Derik Garcia, that electronically schedules you and sends you an electronic confirmation, then forgets when you follow up with him the day before that he's scheduled to come out, then sends plumber Dan who shows up two hours late because Derik didn't tell him it was scheduled for 8am, then Dan does (I think) a good job of rerouting the plumbing but fails to install the shower pan correctly, then both Dan and Derik fail to follow through with their appointments they set with you to fix it...THEN THIS PLUMBING COMPANY IS FOR YOU!!! read more

We can't thank 7 pines plumbing enough! 3pm on December 23rd we found ourselves with a sprinkler pipe that broke, causing a major leak in our landscape and into our main water line. Derek was responsive to our call, and willing to come out within a timely manner, knowing the urgency before the holidays, and the upcoming winter storm. His on call guy (Dan) arrived timely within 45 minutes and performed an emergency call the day before Xmas Eve . He worked at our home very late in the rain and freezing cold to work through the issue. By Christmas Eve we had water again. Highly recommend 7 pines plumbing, they were responsive and kept us up to speed with everything they were doing through the entire process. read more