Brian was able to come out and handle several different tasks at my house. He was knowledgeable,…read moreprofessional, and did quality work. I'd happily hire him again in the future.

Showed up on time. Clean and quick. Was able to remove and replace the kitchen sink, install…read moregarbage disposal, faucet, and glass washer in 2 hours.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

VIRTUAL SERVICE! Sean was able to assist me via video chat…read moreto solve my problem with my hot water heater. Huge value! This is such a great option for me because I was able to learn how my hot water heater works. He didn't have to drive all the way to my house. Such a great way to get a quick service answer or a quote. Not enough contractors offer this service! Thank you Sean you're customer service is outstanding! It was an absolute pleasure to work with you and I highly recommend your plumbing service. -Louis Lee

My French drains, gutters, and sum pump were all overflowing out of my drain basin. 7 Pines came…read moreout the next day and cleared out the debris from the drain. Now all the water is flowing safely away from my house. Friendly, professional, and left my yard and the street clean. Icing on the cake? It was super easy to pay them. I got an emailed invoice, clicked the link, paid with my mobile wallet, and went about my day.

Unprofessional Service & Technical Errors - Avoid for complex systems…read more **Updated to add: The owner is now texting me directly and threatening us for sharing the honest review of our experience. We do have screenshots of this exchange. Please be careful with this company having access to your home or contact information. Original review: Our family chose 7 Pines based on their high ratings to replace a warranty water heater for our elderly mother, but the experience was a disaster. If you have a split system (combined furnace/water heater), I strongly recommend looking elsewhere. The issues: Technical Negligence: They installed a new water heater without turning off the furnace. Multiple secondary experts confirmed this likely damaged the heat exchange or resulted in an incorrect hookup. We now have lukewarm water and a compromised system. Lack of knowledge: Despite clear evidence, the owner denied it was a split system, even though we are currently receiving bids to separate the two units due to the damage caused. Failed communication: We were repeatedly told someone would come to fix the issues. On several occasions (including a promised Friday visit), no one showed up and no one called. I had to initiate every follow-up. Warranty refusal: Even though the hot water stopped working immediately following their installation, they refused to honor their work warranty or provide a refund for the service work that they not only failed to adequately perform, but also caused damage to another system. We ultimately had to hire another company to diagnose the mess. 7 Pines lacked the basic technical knowledge to handle this install and showed zero accountability when things went wrong. Please be careful, especially when booking for elderly family members who rely on these services.

This was the second time we've used Josh and just like the first time, he did an absolutely amazing…read morejob. We needed to replace our 75 gal gas water heater and based on our first experience with Josh, only considered going with Oregon Plumbing. His pricing was excellent, he arrived exactly on time, took great care by laying down drop cloths (our water heater is in our walk in attic on our 2nd floor). Josh will always be our only plumber - if could give him 10 stars I would.

These guys are great. Very professional and prompt, and gave me a fair price for the work. We had a…read morehot water heater part blow and leak into the walls. Josh from Oregon Plumbing was very courteous and came out immediately to assess the situation. He was quick to respond, and the work looks great. I am very happy with him, the company, and the job that was done!

Called and got a schedule time/day that worked for us. The team arrived on time ready to work…read more Repair of utility sink, on/off knobs and leaking. Replaced parts under sink and gave advice on replacing on/off knobs on sink. Overall great service, fair price. Highly recommend and will use them again if the need arises. Thank you.

Our personal experience as a customer of Hydro Plumbing on October 2025 was a complete nightmare…read moreand could not be further from the hundreds of 5 star reviews on here. They did unauthorized work on our home, offered to refund us and then sued us when we asked for them to pay for the damages. They also threatened to sue us in civil court for a previous review I made. We just won in small claims court. Please do your homework before hiring them.

Joe was great! He made it a fun two hour experience. Previously to the job he sent several…read morepersonal texts to confirm equipment, time and quote. He was very affordable, timely, and knowledgeable. He even helped me move a separate appliance that workers from a different job wouldn't do. I highly recommend Joe.

What a breeze!! Not only was the whole replacement scheduled and completed same day (all via…read moretext), but he beat the other quotes we had gotten by a substantial amount! Joe is one of those people who has the energy of an old friend, someone you trust and feel comfortable having in your home. The turnaround time was impressive as well. Would hire him over, and over, and over again!

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Taylor A. came out and was fantastic. He took a thorough look at the entire situation, which was my…read morefridge not having a proper water line and was preventing a new one from being installed, and gave me options to resolve that covered all the bases. He looked at the whole system and digested what the previous owners had done on their own and explained how each option would solve the problem and what the longer term implications would be. They came out the day after I called and fixed the problem that afternoon for a fair price. 10/10 gonna use these folks for my future plumbing needs.