If there is one way I'd describe Cornel's, it'd be customer service. We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial. read more

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in subrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster. read more

Cornel's Plumbing, Heating & Air Conditioning - Entire demo of master bath due to bathtub faucet leak - Plumbing Near Me - Beaverton, Oregon

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When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's Plumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing! read more

My biggest mistake was not calling this company first. After my wife heard some unusual noises coming from our AC unit, we thought we might have a serious problem. The first company I contacted charged nearly $400 for what amounted to about 10 minutes of cleaning and then quoted me between $2,200 and $2,500 to repair a possible leak in the system. I started having doubts about the diagnosis and decided not to move forward with the repair. I then contacted Cornel's and was able to get an appointment quickly. They sent Wayne Griffiths, and I couldn't be happier with the service. Wayne performed all the necessary tests, thoroughly inspected the system, and found that there was actually nothing wrong with the unit. He took the time to explain what was causing our concerns and provided honest, practical advice. In the end, I was only charged the standard $89 service fee. It felt like a blessing to find someone who values honesty and integrity over making a sale. I was so impressed that I signed up for their annual maintenance plan, which I found to be very reasonably priced. It's refreshing to know that there are still trustworthy companies like Cornel's out there. Thank you, Wayne, for your professionalism, honesty, and excellent service. read more

Wayne G. came out for a routine maintenance service, and I couldn't be more pleased with the experience. He is professional, respectful, and extremely knowledgeable. Living on a fixed income, I simply can't afford costly, unnecessary repairs that some HVAC companies try to push. Wayne was honest about the condition of my system--no scare tactics, just clear facts. I especially appreciated the time he took to educate me about my HVAC system. He's the first technician I've had (and I've had several over the years) who truly helped me understand which furnace filter works best and why. He also provided practical solutions for me to consider that will help keep my furnace running in great condition. From start to finish, my experience with Wayne G. from Cornell's Plumbing, Heating & Air was excellent. I will absolutely request him again because I know I'll be in very good hands. read more

Not sure why they have two Yelp pages but people need to be reading those reviews as well. Cornel's is incredibly overpriced. Some of the techs are pretty good so I'll give them that but it's a complete toss up as to who/what you get. I've had ones that were not knowledgeable at all and they had to call the office for every question I asked. If I ask for specifics on how the system you sold me and installed works, I'd expect the technician to know that. But on occasion, I'll get a knowledgeable tech and it's much appreciated. For the price you pay though, you would think they'd all should be experts. The maintenance plan is nice but the 10% off you get on services is not worth it when they charge way more than everyone else to begin with. If this maintenance price ever goes up though, it will not be worth having so I'd drop Cornel's entirely as an option. The fact that you can't lock down a scheduled service in advance, is pretty frustrating. At best, they'll tell you that they'll put that down as your preferred service day but they won't know for sure until the day before. I've taken days off for service to find out they couldn't do the day I asked them for, a month ahead of time. The sales people are very pushy and I can't stand that. I hate they play the "we can give you a discount but only if you sign today" game. Their "discount" is still 20-60% higher than industry standard. They will also lie to you about what is needed, to try and push you into purchasing right away. It's clear they are not supposed to leave the property until you've scheduled the next meeting/service. If you tell them you will get back to them after you've made a decision, they become worse than car salesmen. If I tell you I will call your office later, then leave me alone. They recently quoted me double the cost of installing something, after they discovered I was not knowledgeable on the subject (my fault for revealing that). He seemed nice but I realized after, he was just trying to get info to figure out how much to upcharge. I ended up going with a different company because when the other company came out, they didn't try to push unnecessary items, they didn't try the whole urgency scam, and they were very matter of fact but still polite and professional. He gave me my quotes, explained everything I needed to know and said to just call them if I decide to do it, then started walking away. I told him to come back as I was going to sign that day, since he wasn't pushy. They were cheaper than Cornel's but not the cheapest of all the quotes. Those are the kind of people who will get my business because they seem much more genuine. Cornel's- you really need to change your sales practices. Snaky car salesman, is not the sentiment your customers should have about your company. Your staff should not have to call the manager for every little thing, customers should not be forced to sign something just to get your staff to leave. If a customer wants time to investigate other options, they should be able to without pressure. How about you be more competitive price wise, less pushy and more honest? We wouldn't feel the need to get other opinions if you did so. If you want to charge more for services because you think you are a premium company, then own it. You can do that without being pushy jerks. But I can tell you after dealing with you for many years, you don't have/do anything that other companies don't, other than pushy people. And actually, the scheduling issues you have makes you less worth it than others. There's nothing you all do that would justify the over inflated prices. read more

Had used Cornel's once before when they had a good deal on HVAC maintenance so when our water heater quit on us last week I reached out via Yelp chat to see if/when they could take a look. Thru the bot set up a next day appt (initially for 12-2p but then the confirmation came thru at a later time range, but whatever). Showed up on time and diagnosed the problem (old age). Gave us a few options to resolve and ultimately feel that they gave us good advice without significant upsell. But when you need hot water your back is up against a wall and they know that, so... Cornel himself came thru with the replacement heater so it was much appreciated that we got it replaced right away. Did not take any time to compare quotes. No idea what water heater replacement service should go for these days. But btwn this job and the HVAC cleaning last year I think we got a decent value. read more

Untrustworthy! Their communication is poor. Paid over $1200 and the job was not even half done. Never heard back from them. The 4.5 rating must be driven by fake customers. No way are they 4.5. If I could have given less than one, I would have. read more

This review is for Jake. He was knowledgeable in his craft, and gave us good recommendations on how to proceed with addressing a leak that we found in our ceiling. If you're planning on hiring Cornel, ask for Jake! read more

We used Cornel's Plumbing a couple of months ago to fix a water leak and replace the pipe from the front yard water meter to our house and shower valve replacement. That was our first time meeting Jake, who did the estimate -- he was honest, detailed, and offered very reasonable pricing. I contacted them again to replace our water heater. As always, Jake arrived on time today and called before coming. Most importantly, he gave a very honest opinion and clearly explained the pros and cons of electric vs. heat pump water heaters. We truly appreciate his professionalism and integrity -- Cornel's Plumbing has definitely earned our business! read more

Cornel's Plumbing, Heating & Air Conditioning - Plumbing Near Me - Beaverton, Oregon

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On time, great communication, and thoughtful analysis every step of the way. I requested a sewer scope, which they did from several different access points, and on the second go-round, a hydrojetting of our lines. Spendy, but I got needed info about the status of our pipes. These guys were great, very clean and professional and respectful. Shoutout to Eric and Ernest. read more

Excellent and friendly service! They had a suggestion to improve our hvac efficiency and it was budget friendly. Highly recommended and we will be using them annually. read more

Second review but this is heating and cooling and different side of business. 1) we scheduled cleaning and maintenance 2) they arrived on time and promptly got to work (great guy) 3) he stopped work to show us catastrophic fire/melt/ co2 leak, melted pipe and acid leak (worst they ever saw). 4) sales man came quickly (within an hr) 5) offered options (we did furnace and air to save money in long run) 6) started next day (one day no heat was liveble) 7) by next afternoon we had heat,day after that air (which we won't need for a few months). 8) they are the most reliable company for plumbing/heat/air 9) they didn't just install expensive equipment, their tech saved our home and possibly lives! 10) trust them, they are amazing company, staff, Ed, Rafael and Venimen rock! read more

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We had a great experience. Sent an inquiry on Yelp and got a response right away. They were able to get us scheduled quickly. Our bathtub and sink were draining very slow and the issue was resolved with no issues. Appreciate the quick response and friendly service. Highly recommend. read more

I do not recommend Cornel's plumbing & heating. The company's employees do not do quality work. Cornel installed a high efficiency furnace for me. About 6 months later, during winter, the PVC vent started leaking. Had to call them back to fix it. They also installed an air condition. The refrigerant leaked out and they came back to recharge it. About a year later, a different contractor observed that there was no service valve cap nor service port cap, oil in the insulation, and a leak on braze joint to suction service valve. Further, the unit was wired only for stage 1 cooling. The contractor charged $800 to fix the problem. Finally, I had them install a kitchen faucet. The person doing the install did not install plumbers putty so water continually leaks into the area under the sink. read more

Our water heater was leaking . Jake arrived on time, assessed the problem quickly, and kept me informed throughout the process. He worked efficiently and got everything done fast. I would definitely recommend his service''s. Thank you Jake , for installing a new water heater so fast . You provided exceptional service. read more

Jake was really great! He quickly figured out the problem and then patiently explained the possible solutions. The work was done efficiently and everything works like a charm. I know we will be so happy we hired Cornel's to replace our water heater. read more

Beware: My water bill was at summertime levels in the winter, so I knew I had a leak. The guy could find no leak but tried to convince me the leak he couldn't find meant I needed an entire replace of ALL piping in the house. Estimate: 30,000 dollars. I called another company and they found the leak quickly, a malfunctioning stopper in a toilet. I DID NOT NEED NEW PIPING THROUGHOUT THE HOUSE. What do you know. read more

I had them out because my dishwasher was not getting hot water anymore and dishes were not getting clean. The plumber that arrived was very polite and nice. But after looking at my situation and making a call to someone in their office, he came back and said I needed to re-plumb the whole house at a cost of $10,000 per bathroom. I have 3, so $30,000 dollars. The rest of my house was getting hot water. I decided to call an appliance repair company. The fixed the issue for $228.! read more

Cornel's plumbing was great. Our Water heater died and Cornel's showed up quickly and replaced it same day. Jake was professional, knowledgeable and polite. I definitely recommend Cornel's to anybody that needs plumbing work done well. read more

We first reached out to Cornel's to potentially have a tankless water heater installed. Eric came by and actually suggested a much cheaper and efficient alternative to our need, which was instant hot water in our showers. We decided to go ahead and get a recirculating pump installed. We also decided to get a Flo by Moen installed along with repairs to an outdoor hose bib that was defective. Thomas came and did the work. He unthreaded the difficult to service hose bib, and replaced it. He flushed our water heater and installed the Flo. He also installed the recirculating pump. Shortly after the install, we started to see really high water pressure in our system (spiking to 132 psi overnight!) and we also got really hot water in our sink in the mornings. Turns out, we had a bad PRV. I called Cornel's and Eric came back out the very next day, audited our system, identified the faulty PRV and fixed us up the same day! He also added a thermal expansion tank to our water heater. We also had a micro leak losing about a gallon of water a day, that was solved too! Per Eric, it's likely due to the tremendous water pressure we had. I really can't recommend these guys enough. Thorough work, informative and stand behind their work. And also, highly recommend getting something to monitor your water system. read more

Cornel's Plumbing, Heating & Air Conditioning - No leaks! - Plumbing Near Me - Beaverton, Oregon

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Poor sales rep. doesnt response. I have to call 3x and leave a message to the operator since he didnt respond to my text message. And when he does, he will text once and doesnt response to the rest of your question. Then change the initial quote, more expensive, since he misquoted from 50ft to 150ft service for a new line. I mean he was literally at the house when we scheduled an estimate. You would think for a big job, they will be on top of it, to make sure they follow up. The last time I called Cornel, I told the receptionist if I dont hear from him, I will move forward and get another estimate from a different company. It has been already difficult for him to respond from the beginning, let alone if they have started the job. We end up having Pex Plumbing and Pipping completely replace our waterline. Night and day customer service. read more

We've had a leaky toilet, a backed up laundry drain/tub and finally just said do a complete re-pipe/redrain for a 42 yr old home. Here is report card- Office Staff: Amazing Owner: Amazing Re-drain crew: Amazing Customer Service: Amazing Pricing: Competitive and Reasonable (Never scary) Scheduling: Super fast (sign up for preferred status trust us) They are the best in area because of everything listed. Best price, staff, workmanship, customer service. This is the bar all other plumbers and heating and air conditioning crews should strive to be. I can't give them anything higher than 5 stars or I would. There were no hiccups because they fixed anything that might have been an issue before it was a hiccup I'll never see. The inspector literally said they are the best out there. Under our home is brand new plumbing, even better than a new home because it wasn't just repiped but redesigned just to our place not cookie cutter. read more

Jake and Brendan came back to my place to inspect subcontractor work around a pipe they fixed. They were thorough, put my mind at ease, and enabled us to finish the kitchen remodel. Jake has personally done many projects on our house and I wouldn't trust any other plumber at this point other than he and the team at Cornel's! read more

I'm a repeat customer. I've used Cornel's Plumbing in the past to replace my old furnace and water heater. Recently, my garbage disposal stopped working properly. Thomas K. came out and did an excellent job replacing my garbage disposal. He was professional, friendly, and explained everything clearly. Great communication and service--I highly recommend him and Cornel's. read more

The technicians who come out are very polite and professional, but the service approach feels very sales-driven. I've had them come out twice for routine annual inspection (signed up for the "maintenance plan"). These inspections always turn into several high-priced repair recommendations, thousands of dollars, without clear diagnostic evidence. Normal aging signs (like minor surface rust) are presented as major failures, and pricess are extremely high compared to other heating and air conditioning companies in the area. The maintenance plan I signed up for sounded useful, but these visits focus on identify "urgent" problems to quote rather than actually performing the tune-up. After getting a second opinion, their repairs were confirmed as unnecessary. The tactics used during the inspection felt questionable and overly aggressive. I also noticed a pattern in the reviews afterward: the 5-star ratings are extremely enthusiastic, while many of the 1- and 2-star reviews on yelp and google describe experiences nearly identical to mine. I strongly recommend getting an independent second opinion before approving any major furnace or HVAC repair. read more

Their prices are completely out of this world and INSANE!!! I wanted a quote for three toilets to just have the flushing systems replaced and was quoted $2500. If I went to Home Depot, the kit and a handle costs around $35 each. That is completely insane but he also quoted me to install 3 brand new toilets for the same price!!! So the man they sent to give me an estimate is making $49 a stop all day long! read more

I have been thrilled with every service, every time Cornel's has ever been to my home for plumbing work. My house is very complicated with multiple hot water heaters due to additions done at different times. That plus working with a subpar contractor on a remodel i ended up with several problems no one could figure out until Cornel came. Jake was here several of the first few times, and I request him now because he's awesome. But everyone who's ever come has been just as good. I'm actually excited that my hvac contract with another company finally ran out because I'm sure I'll be just as happy with having this team take care of that as well. read more

I'll use MP Plumbing next time. Plumber changed out a shower valve, but didn't tell me he'd changed how the hot and cold handle would function. Tried to charge me over $200 to come back and change it. read more

I called on a Monday and made an appt for the upcoming Friday Jake was right on time & was able to assess everything that was going to need to be done. He was able to give me a price quote right on the spot with a nifty tablet and within less than 2 hours a brand new water heater was installed and working great! Thank you for making what could have been a trying situation so easy! read more

I recently needed a repair on my hot water heater. I called Cornel's and they got a service tech to my house within a few hours . The service tech , Jake, showed up on time and was very friendly . After discussing the issue with my hot water heater Jake looked up and found out that the water heater was 16 years old . I elected to not have it repaired and purchase the new one . Jake did all the work quickly and professionally . I would definitely recommend using them. read more

Just had Hunter from Cornel's stop by a week ago to diagnose an issue with our HVAC unit. He was right on time, very friendly & professional, and able to discern & resolve our minor issue and wrap up within 30 minutes. I'm an inquisitive homeowner, and he was happy to thoroughly explain and show what he did and why. A couple days ago we had Thomas here to replace our water heater. As with Hunter, he was happy to explain things and worked quietly & continuously until completion. During both visits we were given notification when they were on their way, and both were on time and arrived within the promised windows. Great first experiences with this company, will definitely be using them for future service. read more

Loved working with this company. They were on time and did great work putting in a new A/C. Samuel and Veniamin were very friendly and worked non-stop. I highly recommend this company. Even Mico didn't pressure us on getting a high end unit. read more

This is the single worst contractor I've ever encountered. They did nothing but try to overcharge and upsell me, and would not do only the work I needed. Details: A year ago I paid for a service plan that got me proactive service on my HVAC system and prioritized and discounted service for HVAC and plumbing. I have two bathroom sinks that need the stopper repaired. I called them, their technician came out, looked at it, showed me the part that needs to be replaced on each sink, and said he'd come back with an estimate. He also asked me if there was anything else I'd like him to look at. I showed him a minor issue with the handle on one of our toilets. He told me my best bet would be to just get a replacement handle at Home Depot. He then came in with the estimate for the sinks, which involved replacing a lot of hardware (not just the part that was broken) for more than $500. He also had an option to do that work and to replace the entire toilet (which wasn't even part of the service call). I asked him why he couldn't just replace to small part that needs to be replaced. He said I could go to Home Depot and buy that part and do it myself. I said I understood that, but that my expectation is that if I called a plumber they would do that for me and charge me a fee. He went back to talk to his boss and they now said they could replace just the part I needed on both sinks for $200 (which is about what I thought I'd have to pay) but only if I agreed to have them replace the toilet. Needless to say they did not get my business. I'm leaving a one star review but only because Yelp won't let me mark it as zero stars. read more

They do fine work, I guess? The people who bought my old place in Beaverton haven't sued me, so I assume they're fine in terms of what they do, but I will not hire them again, and I will not even have them bid jobs in my home again. For my most recent job I had them bid two hose bib replacements and assistance with a wonky shower handle. They bid the highest by around 30% on the hose bibs which wasn't criminal even though it was steep. For the shower handle, I was quoted that the cartridge was busted and that it required a full replacement. $1100. In their bid they claimed this diagnosis based on ... nothing! I had full view of the estimating plumber: He never turned the shower fixture on, he just jiggled the handle a little, and made assumptions. The plumber who beat them came lower on the hose bibs, even though he was second highest of all the other bids that I got. There was, however, no charge for the shower handle issue though, as it was a matter of a loose screw. The cartridge was absolutely fine. I've been using the shower off and on for two weeks now and it's all good. I don't object to paying more sometimes, but I STRENUOUSLY resent being lied to or shined. I paid for the privilege of them coming to my house and lying to me, so I'm done. read more

Had them out today to diagnose an odd smell which I thought was coming from my new furnace. Tyler was on time, pleasant and thorough. I'm a very satisfied customer read more

Jake removed the non-functional Moen digital valve assembly and installed the new version Moen Smart Shower digital valve assembly. Excellent workmanship, efficient in his work although willing to stop and answer questions in a courteous/respectful manner. Jake is the kind of plumber you want tackling your plumbing chores! Pricing was reasonable. read more

They charged me $830 to replace a faucet. I got the invoice and reviewed to see why. Zero explanation. Zero itemization. I called and the guy who answered the phone talked over me and just laughed. He said someone would call me back to explain. No call. read more

I somehow yesterday I re sent my review for Cornel's from a year ago when they installed my new furnace instead of reviewing my 1 year servicing on my new Daiken furnace. The furnace has been great and Avery the technician was fantastic. Not only is Avery extremely knowledgeable and competent but he is also helpful and considerate and a pleasure to work with. It's so nice to do business with a company that takes so much pride in their work! read more

To echo one of the other recent reviews that completely hit it on the head, the prices they quote you are absolutely ridiculous and non-competitive. And I'm not talking compared to some cut-rate companies that nobody has heard of. I only consulted very highly-rated competitors with a substantial number of reviews, so the best of the best. And what I paid for my new water heater install was astronomically higher than other quotes. I made the mistake of going with them because I liked interacting with their employees. I definitely did not make that mistake a second time, when I was told there was CO leaking from my furnace and they quoted me what turned out to be absolutely ridiculous pricing for a new one. I had not one, but two other HVAC companies come out to see if they would get similar results, but both of them found no CO leakage whatsoever. I still got quotes from both of them for a new furnace anyway, and again, it was thousands of dollars cheaper. Thousands! So how do I come to any other conclusion that Cornel's tried to scare me into buying a new one and then tried to rip me off on top of that? They also pull a sales scam where they claim to give a discount for "next available appointment" so if you commit to buying from them right away, you supposedly save money off of the original quote. But if the original quote is so much higher than other quality options, then it winds up just being a high-pressure sales tactic. More than any other company I have dealt with here, they are all about sales tactics. I highly recommend you find a better alternative unless you have thousands of dollars you are looking to burn. Nice employees though. read more