Michael, the technician phoned and kept me informed about his ETA. Thankfully he was able to come before his scheduled time. He was able to assist with a door that I had that no longer closed after foundation repairs. He further re-keyed 3 doors for me rather quickly. Fast, professional, and courteous service! read more

I am beyond impressed. I lost the keys to a closet door in my home, and Raymond got it open in under 5 minutes. He was courteous, timely, and respectful. He taught me about the kind of lock I had, and offered to re-key it for me at no cost. It felt like having a friend help you out. I hope to never need a locksmith again, but if I do, I'll be back here without a doubt! read more

Robbie was fast, reliable and friendly. He quickly opened our locked door and gave us tips to avoid it in the future

Raymond came to help us change the locks in our new house. The service was great, just as expected from other reviews. They arrived within one hour of being called and gave us four new keys. Would recommend. read more

They showed up and tried to raise the price from the original quote. Refused to do it for the original price or refund the money I had already paid. They showed up and tried to raise the price from the original quote. Refused to do it for the original price or refund the money I had already paid. read more

I had a great experience with 911 despite the rough situation. I had gotten locked out of my place over the new year after getting back from a trip and he got me right into my apt when I had no where to go. The review is quite late but I wanted to show appreciation for the ease in which he helped me. Thank you! read more

In all honesty they warrant a 0 star review. Asher who seems to manage no less than 3 of the businesses on here quotes a price and 20 minute arrival to have the locksmith show up over an hour and 20 minutes late. For a job that takes less than a minute and he then proceeds to try to over charge me adding fees to the quoted price. Price fixing that can be called a monopoly. Wish I had never gone with them. read more

They missed my appointment on Thursday afternoon and wanted to show up later which would've taken the service into the evening. I could not do that, so we rescheduled for Tuesday morning. They entirely missed that as well. One missed appointment during covid times is one thing, but a second missed appointment with no communication at all is simply bad service. read more

After doing some research on locksmith's it seemed like 911 Locksmith was going to be the right choice for us. And yes, people, the Yelp was right! My husband and I just bought a house and are learning all the joys of home ownership, including having a billion doors with no keys. Raymond came over and explained our options, and helped us to find the best, and cost efficient, solution. Before his visit, the company was super communicative, confirmed appointments, and everything. We will be having a follow-up service in the coming weeks, and look forward to Raymond coming back out to complete the job! Thank you, 911 Locksmith! read more

Duane was prompt, professional, and provided service with a smile. Hopefully, we don't get locked out again but if ever do we would call Duane. read more

I called 911 Locksmith Services for my new home, and they easily scheduled an appointment that was convenient for me. Dylan at 911 Locksmith and Security is experienced, knowledgeable, and professional with locks and security. I wanted to replace key locks with keyless entry on three doors. I also needed to match hardware to fit my personal taste. Dylan came on time for my appointment, and was prepared with everything needed for the job. After he started the work, I asked if I could add a door lock that I had neglected to include, and Dylan had no problem making a quick run to the warehouse to pick up what I wanted, and had all three of my doors finished and secure in one afternoon. After the work was complete, he took time to make sure I understood how each secure lock works. Thank you 911 Locksmith and Security, and especially thanks to Dylan for a job done well. I would recomment 9ll Locksmith and Security to anyone who wants new locks or keyless entry installed. They are the best! read more

I had a good experience. The man that came over to change the locks was very friendly, knowledgeable, and fast. I recommend this company.

We had a nice tech out on Monday to help us with some older locks on our house. He was great as far as he was pleasant and seemed to be knowledgeable, but where we didn't have a problem before he came and the whole hope was to get cost estimates for replacement of our locks, we now have a problem with our backdoor. Again, very nice tech but he ended up leaving with an issue of not being able to unlock our backdoor 4 days after being at our place. read more

My mom needed her locks rekey on her condo. I call 911 locksmith and had Asher who gave a quick quote for all my needs. Scheduled an appointment right away for the next day. They arrived on time and was very professional and customer service. Will use again in the future. Thanks read more

Had an initial free visit for an overview of work/estimate and then the actual appointment today (not required, but we weren't sure what supplies we'd need). Bought our own locks, but you can purchase from 911 Locksmith for the same price we found on Amazon. Duane was our technician for both visits and he was AWESOME. He was incredibly nice, showed us every part of the installation/programming/etc. and was very relaxed about the whole thing. Duane's fantastic! read more

This company ROCKS! I locked myself and my kids out of the house and based on the reviews/ratings, I decided to give them a call. Not only were they professional, they gave me a flat rate and even reassured the price was not going to change. Uh?! I had no idea what that even means....Apparently other locksmith companies tend to quote a price over the phone but once the security contractor arrives, the price gets jacked up higher than the initial quote That's pretty F** Up, especially when you're already stressed out! I HIGHLY RECOMMEND 911-Locksmith! Asher Saida arrived fast! I was told at least 1-2 hour wait but he got to our house within 30 mins! THANK YOU ASHER/911! read more

I just had the locks on 2 doors rekeyed by Asher from 911 Locksmith and Security. Asher was incredibly professional, he called in advance before showing up, he showed up on time, he did the job quickly and was very polite and professional. I really appreciate companies that provide great service and I will definitely call them again if I ever need a locksmith. Thanks guys, I appreciate it. read more

Great friendly service and got the job done quickly. Would have been a 5/5 however he was late to the job site. read more

My husband and I needed our lock replaced on our mailbox and Raymond came out to help us. I couldn't believe how quick the service was! Raymond was so professional, kind, and great to work with. The whole process was seamless. Would recommend to anyone! read more

Found them on Yelp and used the $20 for $40 deal. It was hugely demoralizing to find myself locked out of the office first thing in the morning but they were quick to answer the phone and quick to come out. I hope I don't have to use them anytime soon but really like their no hassle quick and easy approach. read more

Michael showed up on time and was very professional and knowledgeable. He was able to change all our locks without issue and only took about an hour start to finish. Each of the four keys work beautifully in all the locks. This is definitely the provider to request if you have limited options with a home warranty. read more

I got locked out and they came very quickly. They were very helpful and thorough! They made sure that my new lock was installed to my liking, even though it's an old door and was giving some difficulty. They were so nice too! read more

I'm now a cliché: the girl who locked her keys in her car. Spare key? What spare key? The guy who sold me the car only gave me one key for it! But anyways, this isn't about me and my stupid car. It's about how wonderful 911 Locksmith Services is. After many failed jimmy-ing attempts and some pathetic attempts at picking my trunk lock with a nail file (what? I would have been able to climb into the car if I had opened it that way!), I looked up 911 Locksmith online and saw that 1) they're near me, and 2) they're BBB accredited. These are both appealing, as I didn't want to deal with someone who says he's going to show up in 15 minutes and then calls 40 minutes later to say he's on his way (ahem, A-1 Locksmith...), plus I would more than likely get treated like a human who errs and not just a pocketbook. So I called them up and got a quick quote right then and there: $60. Knowing that this service could sometimes cost customers closer to $100, I accepted the offer. Mr. Locksmith Guy showed up at the time he said he would, and in about a minute, he had opened up my door with nothing more than a couple pump wedges and some long stick thing. Amazing! When I was about to pay the bill, I learned that yes, they accept credit cards, but they have to do it online and I probably should have mentioned that earlier (take note!). But no worries! He took down my e-mail address and sent me an invoice within a couple hours. Then I was able to pay my bill with my PayPal account, which is yet another perk. All in all, I hope I don't have to use them again, but if I end up locking my keys in my car again, I will definitely give 911 Locksmith Services a call. read more

Called to get a quote for an extra key fob and laser cut key for a 2018 Kia Soul+. Although their ad lists all service including transponder keys and laser cut keys, I was told they do not make car keys, just assist with a locked car. read more

Locksmith arrived on time and understood what was needed to conclude the service effectively in a short period of time. The locksmith was attentive and clearly explained what needed to be done. Would definitely use them again. read more

Great experience. They were right on time and called 15 min before. Rekeyed entire house including outdoor gates. Wore mask. Overall, would recommend. read more

I got locked out with my pup in the rain. Our locks can't be picked and after calling 4 other places with no luck, my boyfriend 911 on yelp as top rated. He came in 10-15 minutes. Benny assisted me and was an absolute delight. He had to hop the fence to get to the backyard but he didn't mind. He had the door open 5 minutes. I would definitely recommend this company and would use them again! read more

These guys are great. They responded to my message immediately and they were able to get me scheduled the next day. When I had a last minute Work crisis and had to reschedule on short notice, they rescheduled without issue and changed my locks in less than 30 minutes. Very high quality, professional service. I was very pleased and will use them again. read more

Benny was there within 15 minutes to save me when I locked my keys in my truck this afternoon, and it only took him about two minutes to go through the window. I am not surprised to see the other glowing reviews. Benny was a really nice guy, too. Thank you! read more

Lost my key and it was a key that needs to be programmed so I called they answered fast and set up a appointment and they got there on time and they are really smart fast and friendly!! They set me up with a good price and the right key read more

Michael , is a fantastic and very professional individual. he did a great job put a second lock and adjusting my existing one. I would highly recommend 911 Locksmith and security company for all your security and locks needs. Ask for Michael , A+ technician. read more

They are excellent! They performed all that I needed them to do and did perfectly! I would also call this company!

Gary was upmost respectful and diligent. Very quick to arrive and unlock my truck during a pressing time. Great experience overall!

Showed up same day I called and fixed the handleset lever on the front entry door that was jammed. Very knowledgable and glad they took the time to fix versus replace. read more

I called 911 on a Friday morning to get the locks in my new house rekeyed. The gentleman on the phone was friendly, direct, and extremely easy to work with. He said a technician could be at my house within a few hours, which was perfect for me. Benny arrived right within that time frame (on the early side). He was friendly and helpful. I explained what I needed, and he took care of it all in a heartbeat. When completed, Benny had me test each lock to be sure I felt comfortable with the job. I am so very impressed with the timeliness and expertise - thank you 911! read more

911 is one of the few locksmiths in are area that works on household locks. They were very prompt in returning my phone call giving me an estimate and setting an appointment. They have great service and my technician Michael did a great job of fixing my problem. read more

Awesome customer service very swift and absolutely wonderful price! If you need a quick way to get back in your car even on a Sunday at one flat rate I recommend 911 locksmith and security! read more

Raymond came out to our business and fixed our door! Wow he was fast amazing guy super helpful and knowledgeable about locks. He took his time to explain everything to us and he was every respectful. 100% recommend requesting him for your service call! Definitely need more then 5 stars for this company. Prices are awesome too! read more

Great service! Fast, friendly, and efficient. Even bright and early on a Sunday! I hope I won't need their auto services again, but I'm glad to have them today! 100% recommend. read more

they came to my home less than 30 minutes after my initial contact and changed three locks in another 20. they were punctual, polite and efficient. benny was very thorough and gave us a few tips on how to ensure the doors were properly locked. read more

911 Locksmith and Security - Keys & Locksmiths Near Me - Dallas, Texas