Great professional service! Quick response time. I would highly recommend this business if you are…read morein need of a foundation assessment!

They are very knowledgeable and thorough with the repair that they do to your home. Their employees…read moreare kind respectful neat. Pick up after themselves. Good recommend this company if you need your foundation repaired.thank you again Lori Parslow Kyle TX

We had an area of ceiling sheetrock repaired twice and the problem recurred. When contractors gave…read moreus estimates to repair it a 3rd time, they told us there would be no warranty on their work, because it was likely that frame movement resulted in the cracking... and that the root cause could be a foundation problem. They suggested we have it looked at. I spent some time looking at reviews of foundation companies, and settled on Bats. When I called, I was asked a few questions about my issue, and an appointment time was set with Calvin Burnett for about a week later. Calvin called ahead because he was running early the day of the appointment. He spent over an hour inspecting our home inside and out. He took precise measurements from a high point on our floor, and at points throughout our home. When he was done, he explained what he found, which was that the foundation measurements were within specification. He sent a report including a map of our home with the measurements later that same day. There was no charge for this, and Bats will keep the data in their records for comparison if the need arises in the future. Both the person I spoke with over the phone and Calvin were professional and helpful. There was no obligation or charge for the excellent service we received. I highly recommend this business for their honesty and professionalism.

After a long process of vetting companies and getting multiple bids, we decided on bats and glad we…read moredid. They were not the cheapest, nor the most expensive; however, they were the most comprehensive, especially for the price. The work was done quickly, and correctly. It has been a couple of months now and my house is doing great! From the sales representative, to the office personnel, to the crew, and even the owner...top notch customer service! Things that other companies would charge extra for or make you do it yourself, they didn't BAT an eyelash to (PUN INTENDED)! I have since told several neighbors about them and will continue you to do so. One neighbor has already used them and another one is preparing to. If you are reading this, I promise I have done all of the exhaustive leg work to find the right contractor....LOOK NO MORE! You found them! Great job guys and thanks again!

I took several bids for pier and beam foundation repair so I have the context to say this company…read moreearns a 5-star review. First, communication from scheduling an inspection to completion of the work was very professional. Marco F. did the most thorough inspection among those who bid the job. The materials QFR uses are superior and the price they quoted was the best. The crew, led by Criss M. was excellent. They arrived on time each day, did top notch work, explained everything they found and did and left my yard completely clean. They truly exceeded all of my expectations. My neighborhood is older homes mostly on pier and beam and these houses inevitably need foundation work. I would not hesitate to recommend QRF to anyone looking for excellent, fairly-priced foundation repair.

Quality Foundation replaced my neighbors two story decking supports with new concrete and steel…read moreinstead of rotten wood posts in dirt. I asked Simon Wallace to check my foundation due some exterior cracks in the masonry. It had settled almost an inch over nearly twenty years of exposure on the steep sloping terrain. Eight piers stabilized the footers and a recent check showed excellent results after nine months of extreme weather conditions. This is a great relief!

Polite. Honest information. Excellent recommendation for how to proceed. Good advise on correcting…read morepotential issue.

Provided that email... Still waiting on that followup that…read morewas promised from Milan. Bad business practice?

I called Hercules Foundation when I noticed cracks in my ceramic flooring. Called another…read morecompetitor and they were much higher with same lifetime warranty. Rudy with Hercules came out, took measurements of my foundation levels and found that my foundation had cracked in half. He explained what would be done and they gave me a fair deal. They had 8 guys come out and repaired my foundation in two days. The guys worked long hours to get it done right. Did lots of work and cleaned it up and had it back to normal before they left in two days. Great explanations of their work before and afterwards. Rudy was great and kept up with me while it was being done! Would definitely recommend them for Foundation repair! 5 stars!

Following up on a previous review. After dealing with the most unprofessional people I have ever…read morehad to deal with, they were able to squeeze out a $500.00 discount just because they didn't like me sending in a review. On the fifth day of this three to four day job, they finally were able to almost finish the job late into the evening, resulting in me not being able to have the plumber there early to fix a pipe that they busted. ($400.00 extra). The last member of the contracted team said he would wait for the plumber to finish and he would get the hole buried. As it was already getting dark, he decided to head home and said to have the foreman call him tomorrow and he would come back out to bury the hole. I contacted the supervisor on Saturday and told him that all that was left was a large crack in the driveway that needed to be filled in and the large hole left by the crew. He said that the hole was not his problem and it needs to be filled in by the plumber and he would do nothing about the crack. It has now been over a week and I still have a large hole in the front yard and a pretty significant crack in the driveway. If you want excuses and apologies than this is definitely the company to use. If you want a professional job than I would suggest another company.

We bought a home that ended up having some issues including foundation problems. We called several…read morecompanies to come take a look. Done Right wasn't the cheapest, but they seemed to really know what they were doing and were responsive and professional. They were able to shore up the foundation on a poorly done addition to the home and time will ultimately tell but the cracks have largely closed up and the area seems a lot more stable/level. The crew was polite and professional - worked quickly and efficiently on what turned out to be a bigger job than I think any of us anticipated! Mason was our main point of contact and was just wonderful - answered all our questions and addresses any issues/concerns as soon as they came up. It's never fun when you have a major issue with your house like this but having a reliable team like Done Right in your corner certainly makes it better.

I had a terrible experience with Done Right Foundation Repair (formerly Done Rite Foundation)…read more They came out and worked on my foundation in 2019. A few years later (2022) I was noticing some minor cracks, not too bad but I brought it to their attention. I spoke to Chris on the phone who had a bit of an aggressive and condescending tone, and was blaming me for not "maintaining the soil" around the house. Since the cracks weren't too bad, I decided to let it go... It didn't seem worth it to have to deal with him. A few years later (2025) I had some sudden bigger cracks happening. So I called back. I was corresponding with both Chris and Mason who continued to tell me that I did not maintain the soil and that's why I was having so many cracks and it wouldn't be covered under the warranty. I explained that I believed I did everything I was supposed to do. I have an irrigation system, and I installed gutters and french drains as recommended by a 3rd party engineer. They continued to argue with me and continued to say that it was my fault. Then they told me that they would send an estimate to repair the foundation (again). As I was waiting to get the estimate for work that I felt should have been under their warranty I decided to get some other quotes. I called a few places (who were all very professional and responsive) and got a couple more quotes. (Also, just a note, my house shifted approximately 3 inches on one side.) I had to request the estimate a couple of times from Done Right and when I got it, it was much higher than the other quotes that I got. Obviously I decided to go with another company. I also was happy to not have to deal with Chris or Mason again. I've never dealt with more unprofessional people in my life. When the other company came out and started the work, I received a couple of abrasive emails from Chris and Mason accusing me of "poking the bear" by asking for an estimate when I already had "ulterior motives for who knows how long" by going with another company. It was crazy! AND he took pictures of the other company working on my foundation and sent them in the email. Were they watching my house??? He also said the company I hired did terrible work and threatened to report me to code compliance because they weren't doing the work with the proper permits. The company that I went with has been SO LEGIT and PROFESSIONAL and so far, has been a great experience.... The last email exchanges were just laughable. After blaming me for not maintaining the soil, they then said that I didn't even have a warranty because I never transferred the warranty when I bought the house. Ummmmm..... I owned the house for 8 years before they came and worked on the foundation and I still own the house. There was no transfer of ownership. They just did not want to honor the warranty and they were going to find a way out of it. They told me they "tried their best to work with me but I chose to be difficult." The point is moot because I wouldn't want them anywhere near me or my house and I'm still VERY creeped out that they were taking pictures of the other company working at my house. *** One more note: Done Right Foundation Repair, LLC is NOT a BBB Accredited Business as they state on their profile.

It was a pleasure to get a prompt appointment for a foundation re-check this week after having…read moreCentex level our home 8 years ago. Everyone we dealt with was efficient and courteous. The lifetime warranty was honored and the information received helpful.

Their contract limits their liability from most major pieces of damage they do to your home, even…read morefrom negligence. Don't tread lightly with these guys. Despite that, when I offered if they could give a crew that has done good work in the past, they begged me to take down a negative review that was due to bad prior interactions. I said I could remove it in good faith if we move forward with a crew that hasn't done bad by homeowners. They couldn't do it. That speaks volumes as to the quality I can expect from them!

It was very easy to book our appointment. The inspection took about 40 minutes and then we had a 15…read moreminute question and answer session followed by an overall review of what we will receive as a report. Before our inspector left he assured us that we did not need any slab leveling or repairs and reminded us of some actions we should take in the near future. We now have piece of mind. We had seen a few cracks in our tile flooring and seam separating in a ceiling area. We also had several cracks in our concrete sidewalk and garage floor. We will now go ahead with tile replacement and having our concrete repaired and coated. Well worth the money! We live in Georgetown Texas.

I was so impressed with this company! They came to my house within a few days. Lisa was very…read moreaccommodating setting up the appointment and answering questions. Thomas Appelbaum arrived on time, carefully explained the entire procedure , answered all my questions, and immediately put me at ease. He was polite and very informative- assuring me would also send a written report. A realtor friend referred Foundation Guru. I am so glad I went this route instead calling a foundation leveling company. Thanks Thomas. I enjoyed working with you. Jackie P