This guy is the real deal. Quick to respond, dependable every time, and seriously knows his stuff…read more From replacing our AC to stepping in on some real estate projects, he's saved the day more than once. A true jack-of-all-trades -- and actually mastering all of them. Can't recommend him enough. And great PRICE.

TERRIBLE experience with this company. The York unit we bought and had installed had a bad coil…read moreafter 6 months. They sent one crew out to fix it and two days later it didn't work again. They sent another crew out who bad-mouthed the first crew. We were out of AC for 8 days in 90 degree heat. Poor communication, poor followup and they are under new management. Phil Esposito's no longer owns the company. They may be cheaper but sometimes you get what you pay for

As of today, we were forced to install an entirely new HVAC unit to replace the one we purchased…read moreonly 15 months ago from Energy Sharks. The original unit we were sold is no longer manufactured with replacement parts available. After waiting extensively for a resolution, we ultimately had no choice but to move forward with purchasing a new unit - this time the correct size. During this process, we also learned that the explanations previously given to us, by Energy Sharks ,that the problems were due to using the wrong filters, that the system was filthy, and that nothing could be done - were false. The new installer worked directly with York to help us secure another unit, but we still incurred an additional cost of $6,200 for installation. In total, within just 16 months, we have spent over $15,000 to have a functional HVAC system - double what the actual cost should have been. My concern remains that others may be misled or treated as poorly as we have been, and I do not want additional consumers to experience the same level of frustration and financial burden. I would encourage everyone to just look through the recent reviews to see how bad this company has become. New ownership came with horrible people.

Horrible customer service!! Mr. Byron does not stick to his word. Look elsewhere unless you want to…read morebe let down.

Had a A/C unit that was freezing up. The owner came out, diagnosed the problem, and got the system…read morecooling again in no time. Unlike some service providers, he explained the readings on the freon gauges in a simple to understand manner and when I googled my issue what he said matched up perfectly. I have used Byron for over 6 years now, in two different homes, and the customer service and quality of work has always been outstanding.

Hey all. I'm not sure if 5 stars can tell the story accurately enough…read more I've had Morgan at Upstate do repair work for me, AND I've had him replace my systems as well. My two cents - While he may not walk in the door looking like a model wearing a white dress shirt with his sleeves rolled up, he's nothing short of amazing! Technically very capable, fast, and extremely fair and honest as well - As service providers go ... he's the best you'll find. o This may not seem like much, but never once has he tried to upsell me anything I didn't need or want. o I had him do a repair at my mother-in-law's house. The original installer had been out to 'fix' the 3yr old system FOUR TIMES over the course of a year. Tired of ignorance, I called Morgan out and the system has worked perfectly ever since. o I've had him repair an ancient (1980's) system at my office - while I only needed a few more months out of it, it was good to have heat in the winter! o And later I had him replace the system at my office and at my house as well - both jobs done professionally and, I might add, at a decent discount to what others had quoted me. o Finally, I just had him out to replace the system at our mountain cabin - amazing. Did his damndest to schedule an emergency replacement to my spec and on my time (before the next day's 85deg weather hit), and never once complained. I work hard for my money and appreciate people who 1) work hard themselves, and, 2) actually care about their customers (and not just their money) ... that'd be Morgan, in a nutshell.

MORGAN CAME OUT. charged 125.00 and said my unit was old. He said ONLY 125.00 today. DID NOT FIX…read moreIT! He said it had multiple problems but couldn't tell me what even ONE was. He may know how to install but couldn't diagnose a flat tire. SO if you have a problem don't call them They will leave your unit unfixed and you out of money for their incompetence. After he left I put it back together and I FOUND THE PROBLEM! USELESS WASTE OF MY TIME AND MONEY. Morgan was very nice ripping me off though. After I sent him a picture he wanted to tell me what he did before he left. 125.00 TRYING TO SELL NEW UNITS IS ALL HE WAS DOING. After I complained about the cost WITH NO repair he sent me a picture of the wires telling ME what was wrong. BUT HE DIDN'T EVEN FIX IT. I DID! Anyway 125.00 and all I got was a picture of his incompetence. It really surprised getting ripped off. BEWARE!

I contacted Jeff Pearson about my heat pump not working, he sent his crew the next morning. Randy…read moreand Rodney checked everything thoroughly and determined that I needed to replace the heat pump and air handler. Jeff scheduled the replacement within a week. Jeff came out with his team to see the job then he turned it over to Randy. Randy was professional, kind and very knowledgeable he explained every step of the job. Randy, Rodney and the team did a great job! It was a pleasure working with them. If you want great customer service, professionalism, promptness and affordability I highly recommend Pearson Heating and Air. Richard Woppman

This small, family-owned business continues to support local teachers in the Upstate of South…read moreCarolina every year! They ask area teachers to share our wishlist with them and their team works tirelessly to fulfill these wishes by purchasing items of need for our classrooms! This allows us to be able to provide the absolute best for our kids, and for that, I will always be grateful! These are the businesses that my family and I will choose to support when there is a need and I hope you will, too!

I live in a upscale neighborhood in Spartanburg. On April 3, I had AA Courier service my three…read moreAC's and paid for service call.. The tech told me that all three of my AC's had weak capacitors that needed to be replaced. I agreed, and they charged me $630 for three capacitors that are available at the AC parts store for $7 each. I think I was ripped off!!!! Please keep them away from your AC"s.

Professional! Competitive Pricing! Quick Service! Thankful I called Scott at Howell HVAC. I had a…read morefull AC/ Furnace System Replaced. Mark & Donte were very professional, kind, and knowledgeable.

Highly do NOT recommend this company to anyone! And will tell everyone not to use this terrible…read morecompany! Landlord hired Thompson to come out to fix our AC, they came out but do not have all the supplies they need on hand and said they had to "order parts". AC finally got fixed after being without for 12 days. 2 weeks after AC was fixed Thompson came back out, without letting us know they was coming and broke our AC. Said they had to fix a "sensor" but the AC was working perfectly until they started messing with it again for absolutely no reason without even telling us. 1 week later, without much communication they FINALLY came back out to fix the problem that they caused for absolutely no reason. Terrible company, terrible customer service and just down right SHITTY!

My ac went out at the peak of a July heat wave. Scott and Keith arrived on time, fixed the issue,…read moregave me a reasonable and far price, and were kind and professional. I highly recommend this business.