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    A 1 Nails

    4.5 (2 reviews)

    Services - A 1 Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    4 months ago

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    Rose Nails

    Rose Nails

    3.0(20 reviews)
    0.3 mi
    $$

    I just needed to say "On" is who actually welcomed me with open arms. Her customer service was top…read moretier, and thoroughly appreciated it!

    Awful experience! I used to live in Birmingham so I, along with my family, have been here several…read moretimes. I've never had an experience like this before. My mom and I got manis (gel for me, powder for my mom) and pedis on a Friday. During the pedicure the technician dug so much around my big toe that I bled. Well that happens sometimes but when I told her to stop, it was fine as is, she laughed. I realized there was a language barrier so a colleague had to translate for her. Again, this happens sometimes and that's fine as well. My concern is that I brought several things to her attention and we were unable to communicate. Another example, I have very sensitive skin and asked that she not use the scrub or oil because of this and that I brought my own. She began using BOTH while my mom and I had to yell to get her to stop or for the colleague to translate. Besides these health oversights by what I took to be licensed professionals, the job the technician did was AWFUL. My toe polish was so outside of the cuticles, the polish was lumpy and uneven. I got the same color on my gel manicure and after 2 days it was already peeling and chipping. I had to go to my grandmother's funeral with it like that, which was the whole reason I was there for the service anyway. I went back a few days later thinking it was the polish and tech because my mom's looked fine with powder. I explained the situation and they told me to start peeling it off myself while the new technician finished with another customer -_- but I obliged. I chose a different polish and was satisfied enough with the results so as I'm attempting to tip the tech, she says it's $25. Excuse me?! The first go round already cost $75 and it was a hack job. The only reason I went back was to fix THEIR bad work. She told me to speak with the front desk and he said that since I chose a different technician and a different polish, it should've been $35 but they can do it for $15. ARE YOU KIDDING ME??? If you have techs with varying skill levels the prices should reflect that. FURTHER if you can't stand behind the products you use, why are you using them?!! Any other shop I've ever been to over the DECADES of getting my nails done will fix their own mistakes FREE OF CHARGE. That's because they can actually guarantee their work will hold up. It was courtesy that I was going to even tip AGAIN at all! I should also mention that while I was in there another customer was there for the THIRD time getting her nails fixed for a similar issue!! Terrible work, terrible service, will not be returning.

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    Rose Nails
    Rose Nails
    Rose Nails - These colors are beautiful

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    These colors are beautiful

    A 1 Nails - othersalons - Updated July 2026

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