If you are having John Deere mower problems- don't bother stopping here. They won't really talk…read morethrough your issue- they'll just tell you to bring the mower in for their service department. That may sound reasonable- but when you live some distance away and have to load up the mower to bring it in for service- it's not optimal. This also seems a bit short-sighted as when we decide to upgrade our John Deere mower we won't come here due to this epic customer service fail.

I purchased a John Deere x330 it comes with a 4 year warranty, however every time I need a repair…read morethey are 3 to 4 weeks out to repair it. No one can be a month in June without mowing... I see no point on having a 4 year warranty. Now you know!

John Deer LA120 LT mower. Stored indoors. Unit had new fuel lines, fuel pump, filters, plugs and…read moreoil change self-installed. Was running rough, brought in for service to Minnesota Equipment Savage. 08/03/24. Service replaced carburetor, gaskets, resealed valve covers, set valve clearances and sharpened blades, $874.58. Unit had follow-up visit, following week, fuel pump pressure issue (no charge for follow up). Hours 290. 07/16/25 running rough, brought in for service. Didn't note hours on unit, estimate 10 added hours of use (five mows of lawn). Run enough to empty tank, require fuel. Service states the fuel smells stale. New carburetor needed, $500+. Service noted no noted damage to carb, no build up, no jell. Failed smell test. Run only premium, ethanol fee, gas. Gas stabilized in unit before winter. Container is 5-gallon (Fire Power Utility Container - with filler hose). Container is used on multiple machines (snow blower, snowmobiles, dirt bike and mower). The container was refilled in May, dirt bike use, prior to refill use in mower. No other containers in garage. Returning to pick up unit without service. Will self-install a new carb. Great fun. Old smelling gas? You decide.

I've purchased multiple parts for my Toro mower (yep, a piece of non-John Deere equipment)…read morehere...even back in the Weekend Freedom days. I've always found the Parts staff has been patient and helpful. Recently, I had a problem trying to get my snowblower's tubeless tire back on the rim after it slipped the bead. I've fixed it before myself, but couldn't manage it this time. Reluctantly, I headed to multiple shops in Savage who didn't want to deal with it. I stopped at MN Equipment and 10-mins later I was on my way...with a fix that was "on the house", even though it took two guys had to muscle the tire into submission and get it inflated. Thanks guys...you have my business the next time even my JD products like my Toro, Ariens, or any other yard product has a problem!

I have bought a Toro-zero turn from them. Works so good! I beat the ever living piss out of it and…read morewhen I do bring it in for repair work etc The service I receive is phenomenal from the man behind the counter, too the service man calling me updating me. I have nothing but good things to say about this Ham Lake Location. I will continue to use them for whatever I need. Buying chainsaws you name it, solid store too go too.

Ill have to say Ive had a great experence with parts and service , very professional and pleasant…read moreto work with ,