prices me at one price online. I then drove 45 min to the shop and price was 60$ higher... stay…read moreaway from this place

Older female rep, very rude and condescending. It's almost like her inner bias thoughts are in her…read moresleeves. Be careful. Also threatens customers.

During Covid, I made several trips to this store, each time carrying boxes filled with dozens of…read morenew, Southwest Native American pottery and artifacts that came from my mother-in-laws craft shop after the business was sold. This was pretty expensive stuff. The owner was appreciative when I told him I wanted no compensation. After I paid for some purchases I made, he offered me food, but I declined and told him instead to make a small donation to a scholarship fund, whose address I gave him. He never did. The next time I went to the store, I don't think he recognized me and was pretty rude. Perhaps he's just moody.

Southwest Connection is my absolute favorite store. The selection of jewelry especially turquoise…read moreis simply amazing. I love love love the owners. They are super sweet and knowledgeable and always welcoming and provide excellent customer service. I get stopped all the time asking where I get my jewelry from that I now have Southwest Connection cards that I hand out and I am always sending people to their store. The store also has unique Native American hand-crafted products. There is so much to find in this fabulous store. Do yourself a favor and shop there. Give yourself a few hours to see everything. You will feel like a kid in a candy store and guess what? They also have candy!!!!!!!!!

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

Came to this boutique on a whim, looking for some hair accessories. They had lots of pretty and…read moreshiny choices. Prices were good, and I got three beautiful clips. Also, they gave me $12 off for my next visit. Will come back for sure!

Glad I stumbled upon this store! I rarely come to this side of the mall but l was walking by and…read moreactually needed to get some accessories so this was convenient. From the outside everything looked expensive and out of my price range, but surprisingly everything I liked was reasonably priced! Not sure how long the store has been here but I plan to come back, plus I was offered 10% off my next purchase! The service was great. Check this place out!

"Happy New Year" shout out to Chris. I asked for a special custom made bracelet to give as a gift…read more Chris worked extremely hard to make what I had in mind. the final result was exactly right and absolutely beautiful. The person who received it loved it. Thanks, Chris. I appreciate your hard work.

Excellent personalized service. Excellent knowledge. Excellent teacher. Beautiful jewelryread more

If you are selling something this is the place to get the best interest rate and the most money for…read morewhat you are trying to sell. Best staff they will give you the best deal they can. Very fair. They have beautiful jewelry at a very reasonable price. The guy that always wears the red hoodie loves his job. They owner of this shop should know he/she has the best staff. That is dedicated and hard-working.I love buying stuff from Here...

Great customer service. Helped me find exactly what I was looking for without any pressure…read more Friendly staff who go above and beyond.

They are genuinely amazing people! Extraordinarily helpful and knowledgeable, as well as being…read morecommitted to the community.

Amazing jeweler! Went in to get my necklace fixed and was done in 5 minutes! Such a beautiful store…read moreand amazing selection. Definitely will be my go to jewelry store.

I would not recommend this jeweler for platinum resizing or repairs. After having my engagement…read morering resized, the shank was left noticeably too thin, which compromised the integrity of the ring. I ultimately had to take it to a more experienced jeweler to have the shank replaced. When I brought the issue back after he resized it, he declined to fix it and acknowledged that he is not very comfortable working with platinum . He also did not seem equipped to properly work with platinum. He was only able to remove material during sizing and did not have the capability to add platinum to stabilize or reinforce the band. That's a major concern because platinum requires specific expertise and necessary materials. There was also a communication barrier that made it difficult to discuss fine details or get clear answers to my questions. I didn't feel confident that my concerns were ever fully understood or addressed. On top of that, I later found out I was overcharged for the initial resizing. Another jeweler quoted me significantly less (about $65 cheaper) for the same work, and with much better results. I believe he means well and may be fine for VERY basic repairs, particularly on gold jewelry, but I regret trusting him with something as important as my engagement ring.

My wedding ring was damaged when my finger got electrocuted. I was worried the repair would be…read morecomplicated and expensive, but it's my wedding ring so I was willing to pay to have it done well. Murillo exceeded all my expectations!! Not only did Murillo repair the ring in under 2 hours, it was also way less expensive than I expected! He polished it as well and it looks amazing. You cannot tell where the damage was at all. I will definitely be coming back for a few other repairs to jewelry.