I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

Excellent job taking care of my pest problem. The service was well priced. I would use again.read more

TALENT was recommended to me by a neighbor. It seems like we have all gone with Talent Pest Control…read moreto protect us from all of the critters around here. Today is the first day of a two day project being done around the house and attic with new insulation. They all have been professional and friendly. They are very understanding of military families and are supportive. I really feel confident about their work. They have been responsive and efficient from the consultation to the project. It's been overall a great successful experience.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

I've been using Back Bay Pest for several years. They are so organized always on time and let me…read moreknow when they're coming. Matthew came this week because I had called him about an issue and he told me I could call him anytime I had a pest problem, he would be right here..... such a honest dependable company.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

absolutely wonderful people I haven't had any issues with bugs since they have been servicing my…read morehouse high recommended

Tech was odd.. watched him eat a waterbug and after he asked to use my bathroom, he didnt flush…read moreand left it stinking

I called to ask a question and the manager yelled at me. The most unprofessional person I have ever…read moretried to deal with. I cancelled my appointment. He treated me like dirt. Don't call them, don't hire them.

Seann helped with our squirrel problem in Williamsburg. He was friendly and professional and very…read moreresponsive! Great job!

We has squirrels in our attic, driving us crazy. Jacob came first to see what needed to be done,…read morethen in a couple of days the crew was here, on time, ready to fix the problem. They went above and beyond to cover the side wall, where the squirrels found their entrance, they closed up the entire wall. Now we feel confident that our attic is secure. Thank you!! Great value as well.

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

I did want to update my review and add an extra star. They did reach back out apologizing and…read moretaking ownership for not responding. That was not necessary but greatly appreciated.

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

Terminix charges $95 per month and are here for less than 10 minutes. That comes out to $570 an…read morehour and they do nothing. They falsify their reports. Our report history shows that they check the traps in the attic every month which is inside our garage. Not a single time have they stepped foot in our house after the initial work. They say you can have unlimited replacements of the roach baits and we have received a total in four in one year. We still continue to have roaches and bugs after spending $20K not including the year's worth of monthly spraying at $95 a month. DO NOT USE TERMINIX.

Chris H. was my service technician who is very professional. He was very prompt, friendly and very…read morecourteous! He 100 percent provided excellent customer service and recommended what additional services would be needed to rectify my attic infestation problem. He is definitely a valuable employee for Terminix business. Chris, again thank you for your service!