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A 1 Recovery

1.2 (47 reviews)
Open Open 24 hours
Updated 3 months ago

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A-1 Recovery, PIF BABY! Woot! Thanks Jason Thank you Melanie!
Katie C.

Who wants to leave a great review for a towing company? I know, it suck's to have it happen to you, but we're all cogs in a machine one way or another. Long story short car (my brother's) was towed on a Sat eve, I found out Sun morn. I called non emergency police 1st, then A-1 Recovery & Melanie answered. She was so cool, no attitude. Super friendly too! . She patiently let me explain my situation. She was empathetic to what had happened. I believe she did all she cud within the confines of the law to help me, which I understood. (Btw... she was able to help me, I'm grateful for what she did!) anyways she asked me to call her back as she was on her way into the office & before I cud do that, she called me! (Refreshing) She happened to answer, even tho the tow office, which is normally closed on Sundays (& its FATHERS DAY no less!) there she was, well metaphorically. And the timing was perfect b/c she just by slim chance heard someone from the sheriff's office would be there soon & could I go now to get the car? Yes yes! She told me what I needed & what it wud cost. He aka Jason wud wait for me! If I would have had to wait until Monday, I would've had to have paid storage fees for all day Sunday, she so she saved me that $$$!!! Arriving at A1 is where I met , Jason! He was so great! Very easy & kind. And in my rush to get here, as soon as he went to get the car, I realized I had forgotten the dam keys! Without missing a beat, he said not a problem. Go back to ur dads, get the keys & come get it, it will be outside the gate when you return. He is a man of his word! I really hope A1Recovery recognizes Melanie & Jason for making what is traditionally a really shitty situation to deal with, easy, calm, kind, patient & respectful. I'm sure 99.9% of their customers are angry about their car & by the time they get to talk or them, I can't imagine what some people will say out loud to others for their own mistakes. I learned my lesson. If i need to park a rental car in a private community & arrive when the office is closed. I will ask the owner of the house to park their "legal" (it has the community sticker) on it & won't be towed if it's at the pool overnight. My car wud be parked at their house, it's private, no one's the wiser. But really, thank you so much for your help! Happy Sunday & Happy Fathers Day

Dude been tweaking all day and was nervous sweating. He knew it was a trash tow....

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9 years ago

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13 years ago

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7 years ago

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11 years ago

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14 years ago

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8 years ago

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And the timing was perfect b/c she just by slim chance heard someone from the sheriff's office would be there soon & could I go now to get the car?

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A 1 Recovery - towing - Updated July 2026

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