I've been a customer for 30+ years.... I began going there when the original owner, Andreas was…read morethere... then his right-hand man took over the business. Both men took pride in their craft and did excellent work.. no job was too small. NOW THERE'S A NEW OWNER... BEWARE !!!He is overpriced.... His workmanship is poor and his customer service is terrible. I brought in my Ugg boots to be cleaned (a few spots on the toes) and to be waterproofed for the season. I wore them once and noticed all the spots lifted and were back...Looking like they were never cleaned. He charged me $48 to clean & waterproofing. I brought them back the following week and showed him my boots... and that I paid a lot of money for his service. He said I brought in 2 pairs of shoes (which I didn't), that's why I paid $48... Basically, he was calling me a liar!!! Since then, I've talk to a few other residents of Yorba Linda... one who also brought in Uggs to be waterproof. The Uggs were a brand new Christmas gift and the first time worn in wet weather they were soak!!! All the previous years when I've taken my Uggs to Andreas the water beaded off the suede when they were treated. This guy is overpriced, & doesn't stand behind his work!!! Who knows if he ever did waterproof my Uggs or my friends??? If I could subtract a star I would... but my only choice is one star and that's being TOO GENEROUS!!!

Super nice people. Completed order on time and as expected. Needed to have our grandson's cleats…read morestretched.

I am so glad I found this business! I took in 2 Ugg boots for water damage. Ethan explained that he…read morewould be able to clean/repair and make them look 80% better. I was fine with that. When I picked them up, they looked brand spanking new! Ethan did a fantastic job and more than exceeded my expectations. It was a 100% upgrade repair/clean up job. I am so happy as they are my favorite pairs. I also took in a battered pair of my daughters volleyball Asics. Again, they look 100% better. This shop is so clean, organized and professional looking. It is in a great area and easy to get to. Thank you, Ethan! I will be utilizing your services many more times.

Just...WOW. I'm convinced they replaced my shoes with a brand new pair. I brought my shoes in dirty…read moreand stained with coffee...that fermented for about a month! I was ready to give up and just ask if we could dye the light blue fabric to a hot pink color. Or black. Because...COFFEE!!! Just picked up my shoes and I am shook! They look brand freaking new! I am beyond impressed!!!! The shop is super clean, they are super nice, and I mean....obviously AMAZING! I would encourage everyone to come here! Sooo worth it! For the price of cleaning, I am very happy. I am telling my brothers and anyone in the area... this is your place for lost hope. Because I am floored! Thank you!!!!!

I've been very please with this business. Outstanding work!…read moreBusiness owner is very honest with feedback on items maybe not worth repairs.

The son of the older owners insists on cash only. The thin insert inside of my shoes needed to be…read moreglued back in. He said it takes 3 days to set so I came back 4 days later and picked up. Took shoes home and the inserts came out immediately. Also, said for $25 more would shine both shoes. Didn't shine them. So for $75 I got shoes that were not fixed and not shined. Will be looking for new shoe repair place.

Took two pairs of boots to be re-soled and repaired. They were ready when promised, quality work…read moreand cheaper than buying two replacement pairs. Would definitely recommend.

I would give zero stars for this review. Nelson prides himself as a true artisan, but that is not…read morean accurate assessment of his skill set. He regales with tales about his days doing shoe repairs for Nordstrom before striking out in his own, but his talents are quite limited. My experience proves he is no old-world cobbler. I took a pair of Stuart Weitzman Espadrilles for a resole. The finished product looked good; however, the repair was short-lived. I put the shoes on and my foot sunk through the foot bed; the entire wedge heel was crumbling beneath my feet: DRY ROT. I returned to the shop with my crumbling shoes and Nelson was nonplussed about the damage. He insisted the shoes were intact when he performed the repair but that cannot be true. Removing the old sole required handling the wedge, which obviously was already compromised. A skilled artisan would have said the shoes were beyond repair. Nelson was more concerned about the $255.00 payday he charged for the repair than the actual structure of the shoes. He stood dumbfounded and refused a refund because he performed the task of replacing the sole. Buyer beware of this so-called artisan; he is an imposter, a mere poser masquerading as a cobbler.

Best cleaners ! Service provided is professional , timely and prices are very reasonable…read more I highly recommend this business. *****

I have recently made the switch to Courtesy Cleaners not only for the quality of work but for the…read morecustomer service. Becky is so sweet and upfront. I was in a time crunch to get a patch sewn onto a hat and she happily worked with my timeframe and had such a quick turn around time.

Store hours are wrong. The sign on the business is listed at 8 AM to 6 PM although he closes early…read morebecause I got here five minutes before six and the store is already closed and boarded up like it's been vacant for 10 years.

I can't recommend this place enough! They have helped me with so many of my shoes and handbags over…read morethe years, and every single time the quality has been outstanding. They truly care about their customers, their craftsmanship is excellent, and they always go above and beyond. Honest, friendly, and reliable. If you need shoe or handbag repairs, this is the only place I trust. Thank you for always taking such great care of my favorite pieces!

I had such a great experience at the Red Wing store in Brea, and I wanted to specifically recognize…read moreAnthony and Elijah for their outstanding customer service. Anthony was the associate who initially helped me, and he was incredibly knowledgeable, patient, and thorough. He properly sized me for a pair of Red Wing work boots and took the time to explain the different options available based on the type of work I do. He made thoughtful recommendations and ultimately helped me find a pair that I absolutely love. It was clear that he genuinely wanted to make sure I left with the right boots, not just make a sale. Elijah also assisted me during my visit and was equally kind, professional, and helpful. Both of them made me feel welcome and valued as a customer. What made this experience stand out even more was that I had previously visited the Anaheim location and unfortunately received little to no customer service. The difference between the two stores was night and day. Anthony and Elijah are a fantastic reflection of what great customer service should look like, and they represent the Red Wing brand exceptionally well. Thank you both for your help. Because of your outstanding service, I'll gladly return to the Brea location for future purchases.

I got my second pair at the Brea store... I've been to 3 store so far and the customer service is…read moreas good if not better than the quality of the boots. Elijah was a good sport I came in for just my boots and I came out of the store with a lot more stuff, he also helped me with some care products for my boots. This spot is well recommend.

I took a pair of vintage Tony Lama boots to get the heel repaired on one of the boots. I ended up…read moregetting new heels on both of the boots since they needed to match. I received great customer service. I needed them in a short time and I like that she was honest and told me that it would be the same day that I needed them and at a time that worked out perfectly. When I went to pick them up, they looked brand new. They were clean and shiny. (I do understand that this is the service that was supposed to be given) But I truly believe that they went beyond. Great quality work. The heels were the height that I had requested. This was my first time here, but I definitely recommend it. The store was clean and smelled absolutely amazing. The picture does show scuff marks because they were already worn to a ranch.

The team took care of me and did an outstanding job repairing my boots. The damage was extensive,…read moreservice life totally spent, however, the experience here, and the dedication to there craft revived my boots to near pristine condition. I can't help but admire them every time I walk past a mirrior, and even found myself posing like Jim Carrey in "The Grinch." Hats off to the team, and thank you very much!

Not a lot of shoe repair places around so I found this place. A little hole-in-wall store in a…read moresmall strip mall. Just off a very smelly broken parking lot. Must have sewer problems. I brought my shoes in that had needed a sole replacement. He gave me a price that seemed like a very very high price for sole repair. I could go into a detail story about how I had to go back 5 times to this store because my shoes weren't ready or the soles continue to come apart from the shoe and he had to repair again and again. This guy is a bad communicator, he says he called me when my shoes were ready, but he didn't. The store smells because he smokes in his store. Hope he doesn't burn it down and the other stores next too him. So much clutter and disarray in his store. He gets a 1 star not 0, because he did eventually and reluctantly refund my money back to me. I should have read the other yelp reviews before I wasted my time and patience on this guy.

Do yourself a favor and heed the previous reviewers' warnings: DO NOT GO HERE…read more I made just that mistake and am very, very sorry I did. The state of the place is horrendous--bordering on squalor. There is also an unpleasant odor permeating and by the looks of the thick dust atop the very outdated shoes lining the rickety shelves along the wall, this hole doesn't see much business. The proprietor isn't any better. He's slovenly, preoccupied and argumentative. On 06/13 I dropped off a pair of shoes for some heel tips, buffing and polishing up. Simple. I told him I wouldn't be picking them up for a while, as I wouldn't be needing them right away. He insisted they needed to be resoled, so I agreed to let him. For this he charged me $35.00. (His credit card machine "is broken," so he takes cash only. Yet he still displays a MasterCard/Visa sign in his storefront window.) I don't know if this was a fair price or not but I do know now that I got reamed. I guess he saw me coming. Towards the end of the month I phoned him to let him know I would be coming in to pick up my shoes after the 1st. He gruffly replied that he had customers and hung up on me. When I went in to get my shoes, he couldn't find them. He kept holding up random pairs of the dusty/nasty-ass shoes from his shelves and asking me if they were mine. When he finally did locate my shoes from somewhere in the back room, not only were they not finished, he hadn't even started working on them. He told me I'd have to come back before 5pm. Returning at my own convenience the following day, I arrived to discover that he STILL hadn't even started working on my shoes. He disappeared into the back for a while, and when he reemerged he held up one of my shoes (which are black stiletto heels) with a heel tip he had just stuck on it that was not only an inch too big for my heel, but beige! I thought WTF? and said "But it's not even the same color. . . ." To which he replied "Oh, did you want them to match?" as though I had a screw loose. I said "Well, YES, I kind of assumed they would." So, he told me to wait while he worked on my shoes. I waited because I didn't want to come back and find yet again that he never started on my shoes. It didn't take him long to finish. He did a hasty slapdash job. Instead of polishing and buffing out the leather uppers and refinishing the metallic finish on the heels, he simply coated the entire shoe with a spray polish, completely ruining the finish on the heels. While he had promised to buff out the scuffs in the leather when I dropped off my shoes, he never even pretended to have attempted this. Now I have to find another cobbler to properly fix what this inept, charlatan bozo has done. I started to write a review here the day I got my shoes back, but as upset as I was, I decided to wait until I'd cooled off. Well, writing this review has made me pissed off all over again. DO NOT GO HERE.

Had my LV bag straps repaired as well as my Dooney and Burke…read morezipper: So happy with the outcome. Owner was super nice and very knowledgeable. Would go there again for any purse repair.

The quickest and kindest purse repair service ! I came into to get my clutch purse looked for a…read morewedding I'm going to in a few days and got my clutch latches fixed immediately . Great service and I definitely will be back for any other maintenance I need .