Great service and a great staff. I've been working with the folks at Al's dry cleaning for six or seven years and they've always been great.

Brought a two year old white rug for a cleaning. I had brought it in 6 months prior to the same place and the came back perfect. However this last time I brought it in to be cleaned the very white rug came back in worse condition than when I brought it in. The edges were frayed and the white rug was stained yellow. It also had silver detailing that was completely scrubbed off the rug. Instead of standing behind their mistake and screw up they declined to replace the rug even though they should have after THEY were the ones who completely destroyed it. Safe to say I will never go back to get anything cleaned here and will make notify friends and family to not go here as well. read more

I really want to give this place 3.5 stars, but I rounded up to four because they were able to get my order in very quickly. I had to get a zipper fixed on a dress last second. Since Al's was very close to where I lived, I thought this place would be great. They did a great job getting my dress in and out quickly. I dropped it in on Saturday and got it by Monday. I was getting a little worried because I needed the dress Tuesday. The dress looks perfect and the damage that was originally done was not noticeable. All in all, great job on the repairs. I would definitely trust them with other items of clothing. The only concern I had was that the price seemed a little high for a simple zipper change - $24. But, in this place's defense, I had called a few other tailors in town and they were the cheapest that could get my dress fixed in one business day. Other than that, I think they were great and I will probably use them again. read more

I think that Al's Wydown Laundry and Cleaners is even worse than the Westway cleaners down the street. I say this because I have taken several \ shirts here to be cleaned and/or to have spots removed from them and then later find when I take them home that they either A). Do not smell clean or B). Have additional stains on them that were not there previously. I went back once to tell the guy that my suit jacket still smelled in the under arms, after I picked it up, and he tried to fight me on it. I made him re-dry clean it anyway. I was annoyed. Then another time I picked up a nice silk shirt of mine that was dry cleaned and found out that it had pink spots all over it. I of course found out when I got home and hung it up for a few days, so it was going to be futile bringing it back to them. This seems to happen frequently with them that they are unable to dry clean silk shirts properly. They do charge quite a bit for their services, probably around the same amount as the Westway cleaners down the street. I do not think I will ever come back here to get anything dry cleaned. Nobody here has ever been super friendly and I guess that explains the crappy service. read more

I hate to be this girl but today I'm going to be her. I dropped off a winter coat to have a zipper fixed back on January 11th....I was told it would be done by the 19th and if there were any issues they would call me...never got a call....was told the coat would be done by Saturday I called them today January 26th and guess what the coat isn't done and they don't even have it.....explain to me how it takes so long to repair a zipper and how if there are so many issues why that doesn't warrant a call to the customer? At this point I asked them if I could just get my coat back and I'll find another place...nope can't even get my coat back yet. I'll be drowning my frustration in a bottle of wine and cursing my bad luck with zippers because this has been insane. read more

Easily one of the best dry cleaners in Saint Louis. They do GREAT work, and they're easy to work with when situations call for quick turnaround. read more

Al's Wydown Laundry & Dry Cleaners - Laundry Services Near Me - Saint Louis, Missouri

Green cleaner with kind staff/great service and easy parking (typically I can pull up right in front). They also have great character: for example, (1) they opened back up when I showed up 10 minutes after closing and called out to the owner who was a half block away; (2) once they made a mistake with one of our items and immediately issued a check to replace said item without any hassle. (Just as important to me seeing how a business handles a mistake with grace and professionalism.) read more

I was mostly impressed with the efficiency of this place. I walk in with my dress and immediately I'm asked for my name and phone, and right away asked what is needed with my white dress. An oily stain in the middle and a makeup stain on the strap. She puts a sticker on both straps to clean them, as well as the middle. I tell her I need it the same time next day, she says no problem, and I am out the door. Five minutes, tops. And as a person who's life is always fifteen minutes behind schedule, I can't express how valuable that is to me. Next day, I pick it up. Dress is ready on time, and the girl at the front explains they couldn't get the makeup stain out from the strap, but the oily stain is gone. I could barely see the remainder of the makeup stain - definitely back to being a wearable garment. I tell her that I'd still like to take it and she offers that if I get it home and can't stand it, just bring it back and they'll re-dry clean it. All you have to do apparently is sign a waiver, which I'm not sure what that entails because I just wore it as is, and it looked great anyway. Will definitely go back in the future. read more

Dennis is such a great guy. Super polite and professional. We had never been but I brought suit pants, shirts, blazers, and a t shirt there and he did a great job on them all. Also was able to remove a stain. Thank you Dennis read more

I had to take a queen sized down comforter to them twice recently and had a great experience both times. For my item being large and delicate, the service was quick, my comforter was well cleaned, & the cost was cheaper than I had expected. On top of that and all of the staff members I came across were very pleasant. read more

Al's is a little more expensive than other dry cleaners around town but I truly believe that you get what you pay for. Everyone is super nice and helpful. I brought in a top that had candle wax spilled all over it and they made it look as good as new. Highly recommended! read more

I have used this cleaners for more than 10 years!! Outstanding service and most importantly excellent cleaning services. You can also have alterations and shoes repaired. I would highly recommend Wydown Cleaners. read more

1 star for lack of compassion. Went in at 9:30 am explaining I needed a shirt pressed for a funeral tomorrow am and needed it back same day, as the funeral was the next morning. He said if I had gotten it there at 9 he could have helped me, really? 1/2 hour difference to help me have a shirt pressed (not cleaned) for a funeral? read more

I have been contemplating writing this review as this occurred about a year ago. However, in my conversations with people that I have told my issue to, I realized I needed to post my review of this dry cleaner as a warning to those customers who currently go there or thinking about going there. I had dropped off a fur throw/rug to get dry cleaned. I returned on the day that it was suppose to be ready. The owner was the individual that happened to be working when I came in. I gave him the receipt and it took him awhile to "find" my throw. He eventually came back and told me " that he needs to ask another worker where they put it and to come back tomorrow". So I did. I came back the next day to pick up my throw which was rolled up in a bag. Paid for it and went home. When I took the throw out I saw that my throw had been terribly ripped and poorly re sewn. I immediately called him and asked what had happened? He did state that it tore during the cleaning process and he sent it out to have it "repaired". I was so furious that first he was not honest when I walked in the first day to pick it up. He should have told me what the heck happened. Instead he lied and said " I'll have to check to see where the others put it ....". He knew all along that he had sent it out to get repaired. Then he does not tell me when I pick it up that it ripped? What a dishonest individual. And he did not even offer to refund me my money! My throw is completely ruined and siting roiled up in a closet. He completely trashed my fur. I want to warn anyone who goes there to know that they are dealing with a dishonest business. read more

Price fraud alert! This was my first time at Al's. I had 3 sweaters and was given a ticket for $20.85. I went to pick them up this morning and was told the price was $28.35 because 2 of the sweaters were longer. I told the man (Al? Manager? ) that the woman who checked my clothes in should have told me that. He stood by his price. I told him I was a first time customer, but it would be my last time there and would be putting these details on Yelp. Then, he screamed at me to "negotiate"- but not to honor the price I was given. I told him I would pay the price but would not be back. (I actually paid $30 because he told me to leave his store before he gave me any change)- then screamed at me "I'm glad I won't have to wake up tomorrow and be you". This is the only time I raised my voice- and called him a cheat. I have never been treated so rudely within a 5 minute encounter. There are other good dry cleaners. And, I am sure they are run by honorable, nice people. read more

I so miss Al's cleaners. I lived in stl for 13 years and used Al's the entire time. I am now on the east coast. There is no Al's Cleaners where I am at. Here are a few benefits. They promoted reusable bags rather than the plastic bags that are hard to recycle. I can not find the same now that I am on the east coast. It is a win/win. Better for the environment and better for their business. I had skirts with fabrics that I didn't want pins used. They used skirt hangers rather than pinning my skirts to a regular hangar. I felt my clothes were handled with care. Are they the cheapest? No. Are they environmentally friendly. Yes. Are they they best at handling delicate fabrics. Hands down, yes. Miss Al's Cleaners. read more

When I look for a dry cleaner, I look for quality product and service. Al's has both. I didn't think my favorite cleaners in Chicago could be replaced, but Al's has filled the void. I look forward to becoming a longtime customer. read more

They are the only cleaners we trust with our clothing, and they always do a great job. We used to live really close, and now I drive out of my way to take our dry cleaning here. In nine years we have never had a damaged garment, and they always take the utmost care with our items. read more

This is a place where the founder put a premium on customer service, but the second generation has a huge sense of entitlement. I used to bring my shirts here every week. One time I came in with my receipt to pick up my shirts. The owner said I owed more than was on my receipt. I asked how that was possible, as I had a receipt from the previous Saturday with the exact dollar amount listed on it. He said, "Well, we've raised our prices since last week." I referenced my receipt, and he just said, "You'll have to pay the higher price for your shirts." I paid the higher amount and never went back. He lost a long-term customer over this issue - I hope he's happy! read more

Besides for it being over priced for the wash and fold service, the customer service is terrible. I was basically accused of stealing because they typed in my credit card wrong and were not apologetic at all once they realized their mistake. I would definitely recommend going elsewhere. read more

Als Wydown has one of the most if not most unfriendly owners of a dry cleaners i have ever been too. I had brought in a pair of light tan-orange dress shoes to be shined and gave them to one of the employees. I pick them up later in the week and to my surprise they are now dark brown, a completely different color from when i brought them in. I talked to the owner and he fought me the entire way telling me, the owner of the shoes, that they were the exact same color as when i brought them in. He had not even received the shoes or seen them until i had complained. His only time seeing them is after they had ruined them. The women who i had given my shoes to previously was working and she too agreed that my dress shoes were now a different color. The owner refused to listen to his own employee telling both her and I that we were completely wrong. He refused to give me any refund and was extremely ill mannered. The owner of Al's does not treat both his customers and employees in a respectable manner. I will never return to Als as the customer service and general attitude from the owner was awful and unfriendly. read more

The customer service here is fantastic! I stopped by on Christmas Eve late in the day and the shop was closed. The owner (Dennis), not only re-opened the shop but walked me through several questions that I had about a dress. read more

Took in a pair of jeans to get them hemmed. I was told they would be delivered in a week but they did not know what the price would be. When I pushed for a price the gal said "around $16." I should have left then with my jeans but I was in a rush to get to my next appointment so I left them. I went in the next Friday to pick them up and they were not ready as I had been told. The gal working the desk blamed it on the seamstress and said she would call when they were ready. The next week went by and I never received a call so when that next Friday rolled around (2 weeks from dropping off and a week after promised delivery) I went by again. An older gentleman who seemed to be a manager of some capacity was at the desk, grabbed my jeans and said that it would be $18. When I told him about the week late delivery, no call, and quoted price of $16 he said he would go down to $15 but no lower because "I wouldn't be back again anyway." When I told him that I had hoped for better service and that I would be sure to pass my experience along to others he said "I'll be sure to make up sh_t about you too." Terrible and embarrassing experience in all regards. Steer clear. read more

For stains you think are impossible to get out, this is the place. I found a vintage white tux/prom jacket that fit my 17-year-old son perfectly ... But it had major storage-related stains. I did a Angie's list search and a yelp search. I did not care how friendly they were, how expensive they were, or how they did on every day laundry... I just needed to know if they were good at getting out stains. There is surprisingly little information on that. But I finally gleaned that Al's must know what they are doing. And they sure did! Plus the communication with Dennis the owner was great. No nonsense honest and upfront. It did take several tries but the point is it got cleaned and before the prom. I would not hesitate to buy stained clothes from goodwill and take them and Al's. If it is cool stuff... Will save a lot of money. read more

I cannot say enough wonderful things about this place. The owner is very kind, and they provide the absolute best customer service. I recommend Al's to everyone and trust them with my clothes. I will be a lifetime customer! read more

I brought a few items to Al's and not one came back undamaged. They put safety pins in all of my skirts in the FRONT. You can see holes in all of them now. There are also stains on most of the clothes I brought in. They also charged me almost twice as much as other places. I would not recommend Al's. read more