George has been taking care of my car for almost 20 years now. He is honest and reliable. His prices are fair, but what is most important....I trust him. read more

I broke down on in a tunnel, and was recommended A 2 Z by my tow truck driver. I don't live in Boston, so I didn't know where to begin my search, but my driver swore I would get a good deal. He couldn't have been more correct. They saw me right away and the service was impeccable. And while I waited, the owner, Hannah, served me freshly grilled steak and ribs. She hosted me in the office, let me charge my phone, and was exceedingly kind. Under two hours later, I was good to go with a new alternator and I wasn't charged a cent more than necessary. I'm almost ready to drive to Boston ever time I need a tune up just to do business with this family shop again. read more

They sold me a lemon for over 10k cash. Within a week I noticed various issues. I guess they did temporary fixes for the things because they kept coming back. They claim my 30 day warranty was up but it's the same issue that I brought to their attention within a week. And lemon law is for a year. Then I went in again after a week for another issue that they charged me $1,500 for even though it should've been free but I went to law school so I said I'll agree to it and discuss it with my attorney. I owed some money on that $1500 so George and I agreed to rest of payment on July 15. Today they had to repair the muffler again and said it would cost me $100 I said why should I pay for something that should've been fixed already and the nephew Gabriel said because it's another part of the muffler. I just said you know what, do it, I'll talk to my attorney. To which he replied "sounds good to me". Then when about 5 hours had gone by I called to check on it and Gabriel said I have to pay what I owe on an agreement that was between myself and the so called owner. I said I have a date for when that's gonna get paid and he said "nope I'm not releasing your car until you pay that". I said so I'll file a police report and he said "I hope you do, we know a lot of officers" and proceeded to laugh. I am a 40 year old mother of 5. It wasn't about the money, it was the principle at that point. George was soooo nice and understanding with me and then they tell me George told them not to release the car. So as a professional place of business I'm appalled by the way the nephews spoke to me, he was trying to be funny when I finally picked up my car but per my attorney and husbands advise, I just noted it and I have an abundance of attorneys that are eager to take my case, now I have to figure out which one I'm going to use. I'm disgusted at their behavior. As a manager in retail, I would never treat a customer that pays my 10k cash like they're not important. No one ever drove that car to inspect if anything was needed or they aren't as professional as they claim, because I noticed everything after one ride on the highway. I would've made sure that absolutely nothing was wrong with that car when the owner drove off my lot. Can't believe I really had to file a police report against a dealership. This is the most I have ever spent on a car and this has been the crappiest car I have ever owned. Biggest mistake of my life. I have attached a photo of Gabriel. Just in case. Y'all should really allow us to rate it zero stars. read more

A-2-Z Auto Repair - Gabriel, George's unprofessional nephew - Auto Repair Near Me - Roxbury, Massachusetts

See all

Bernie and the other guys at A 2 Z rock. The car is fixed, I dont feel as though I am getting hosed by them, and it's done when they tell you it will be done. I have to share my favorite A2z story: Once my car stunk so bad.....I took it to Bernie. Before touching the car he declared, "You have animals!" He promptly opened the hood and shouted "Look, dumpings, droppings, poops, whatever you call them!" Later I came back to get the car. He gave me a knowing look, handed me some grey fur and said, "Squirrel" read more

These guys are awesome. This shop is run by a couple of good guys who employee a number of mechanics and have several bays with cars in and out all day long. The ratings here probably reflect the fact that their typical clientele don't yelp. You have to ask yourself, if they are a bad shop, would they have so much business? First experience: I used AutoMD.com to get quotes on strut replacement (which by the way I would recommend for any major work you need done). A 2 Z came in at $350 compared to everyone elses $500-650 quotes. The struts seem perfectly fine now (granted I haven't had them independently reviewed, and they used a generic strut which *could* be inferior or wear out faster). Second Experience: Took car for oil change and inspection. No hassles, left car in a place for me to pick up after hours. Third Experience: Car wouldn't start anytime it was shut off (required jumping every time). They wrote down my credit card number so that they could charge it once they figured out the problem and would leave the car for me to pick up after work. They called me at work and told me that it was a corroded cable that was shorting to ground which they cleaned off. No charge. Nadda. Zipp. These guys are my mechanic from now on. read more

George and his crew took awesome care of my car and got me back on the road the day before thanksgiving so I could enjoy a Turkey w my family. They stayed late and got the job done and treated me really fairly from start to finish. I would highly recommend! read more

A-2-Z Auto Repair - Me w.george the owner at A to Z - Auto Repair Near Me - Roxbury, Massachusetts

Do not do business with them! They sold me a car that I have had to have back to them over and over again with a check engine light on for a fuel problem. When I finally took it elsewhere, the fuel pump is cracked and leaking fuel so badly it is not safe to drive. There are large holes in the frame. All this time they fixed nothing and never could have put it on a lift. They will not fix it or honor the lemon law!!!' read more

NEVER go here! They are crooks! I had a business vehicle taken here and they were horrible I would give them zero stars if it was at all possible. The car battery died and I had it towed here. They were supposed to fix it and check it for a new inspection sticker. Two days later the brake and battery light kept flashing on and off. I took the car back to the garage and the guy told me that it's supposed to do that. He looked as me as if I was crazy and asked "What do you think the lights are there for?" I said "To detect problems with the car". He says, "Exactly, so when the light goes off, the car is correcting the problem itself. Come back when the light stays on." SMH I wanted to get the car checked by another place but the company hadn't approved it yet. In the interim, 2 weeks later the car dies and stalls on me as I'm going down a hill. I had to crash into a curb to stop the car. I had it towed here again and they said it needed a new alternator. So we paid for one. I go to pick the van up and it's parked on the opposite side of the street from the shop and the passenger's side window was rolled down with the keys in the ignition!! When I went to pick up the bill the guy gave me a set of keys to another person's car! I gave him back the key drove the company car back to the office and the ALL of the dashboard lights and meters kept flashing on and off. A shock went through my foot when I braked and the radio would be all static-y when I accelerated. We finally had the van taken to Arborway and it was no surprise when he told us that we would need a new alterator! read more

This place is the best! George is honest, professional, and has saved the day for me more than once. He always saves me money and does a great job. I wouldn't go anywhere else. Thank you A 2 Z for being the best! read more

Stole gas from my tank, and broke my gas gauge and said they wanted money to fix it. Don't go here. And they hoot and holler and smack their lips whenever girls walk by. Pigs. read more

They take very good care of you here. they do not overcharge or scam on you for things you do not need to fix.

Love this place!!! I go out of my way to come here from Quincy to get my car inspected and have any work done. They are fair and honest and won't try to bilk you in price - even when they have you over the barrel (as in, car won't drive!) They also get the job done fast. Somebody squawked in their review about these guys "hootin' and hollerin'" at women as they pass in the street. I laughed when I read that cuz I must be dowdy and old - these guys never hoot n' hollered at me. read more

I would give this company a rating of 0/5 if possible. I came to this place because my brake light was on, but my car brakes were still braking and stopping with no problem. Once I got to the place and told them my car problem, They told me they would check it out for me and call me when the find out the problem. About an hour later, they called me and said my brake fluid line was leaking, and I needed new rear brake shoes for the total of around $500. I told them I would take the car somewhere else (where another place offered me a wayyyyyy much more cheaper price of $220 to fix it), and once I told them I would take it somewhere else, he yelled on the phone at me saying "u know I hate working for free for people". And once I went to the shop to pick up my car to go to the other mechanic shop, one of the employees said "u sure u don't wanna fix ur brakes, it's really bad and the fluid is leaking. Ur gonna crash ur car today". And I took that statement as a joke because my brakes wasn't even bad. But once I drove off to go to the other mechanic and pressed the brakes at a red light, MY CAR WOULDNT STOP. THEY DID SOMETHING TO MY BRAKES AND PUT MY LIFE IN DANGER!! MIND YOU, IM A YOUNG GIRL IN COLLEGE AND THEY REALLY DID SOME SHADY STUFF TO MY CAR. I HAD TO DRIVE 10 MPH TO THE OTHER MECHANIC SHOP BECAUSE MY BRAKES WERE NOT WORKING AT ALL. ONCE I FINALLY WENT TO THE OTHER MECHANIC SHOP, THEY SAID ALL MY BRAKE FLUID WAS EMPTY, AND THE BRAKE FLUID LINES WERE CUT!!!!! CUT!!! I CANT BELIEVE THAT SOMEONE WOULD DO THAT TO ME AND PUT MY LIFE AT RISK!! DO NOT GO HERE!!! read more