They did a good job but are a bit expensive compared to other places…read more I brought my LG G6 in to replace the display that had been damaged by impact. They quoted me $230 to fix, which was a bit high since other places quoted $150 - $175, but I trusted they would do a good job so I allowed them to order the new part. Three days later I was informed that the part was in. On the way there, I dropped my LG and damaged the backing. I had taken the protective case off so they could replace the display. They ended up fixing the backing as well, stating that they could not fix the display unless they fixed the backing as well. However, they gave me a bit of a discount to repair both. Overall, so far everything is looking good and although a bit more costly, I recommend because they do good work.

The two Gentlemen, Sha & Thomas, are SuperHeroes!…read more My iPhone 6 fell in my dogs water bowl, don't ask how. Fully submerged! Watched the phone start tripping, screen started fading and kept restarting on its own, NEVER plug in a water damaged phone! Brought it in, Thomas immediately opened and disconnected the battery preventing any further damage and immediately started dismantling the whole thing to let air dry over night. I honestly thought it was a goner, or at least at a $300 bill for parts! Get a miraculous phone call at 5pm the next day, and its Sha, phone was fixed and 100% functional in under 24hr!!. Not a single part needed replacement, Thomas ran it through a sonic bath and BOOM! iPhone 6 is back ON! Their quick thinking and immediate action stopped the corrosion from spreading to any parts, my bill came to under $50!!!!!!! And if that wasn't good enough, cherry on the cake, Sha hooked me up w a loner Smartphone for the day while they worked on my iPhone, saving me from getting in trouble at work!

The on/off switch on my Samsung S20+ was starting to fall out of the casing. I called one place on…read moreYonge, they wanted $220 to replace the screen. "But it's only the on/off switch," I bleated. They claimed it was all one component. (Spoiler alert: bullshit.) Then I contacted CPR. They quoted me less than half. I had to give them half of that ($50) so they would order the part. They kept me apprised every step of the way, and accurately managed my expectations. Then met them. When they received the part, I dropped off my phone. They helped me put it into maintenance mode; so my apps and data were protected. Yay! I got a call when the phone was ready. They took less than the hour and a half they had advised me it might take. I was able to pick it up on my way out for the evening. All in all, a marvellous experience, and a very satisfying resolution to my hardware issue. Highly recommended.

Brought my computer in for repair. Reneesha was friendly and courteous and solved the simple issue…read morefast at no charge. Could not have asked for better service! Thanks Reneesha.

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

I have an update to my first review. The outcome isn't exactly the best, but the folks at…read moreuBreakiFix were exceptionally professional under the circumstances. After having my Google Pixel's battery swapped out with a new one, my phone ran fine. Three weeks later, I woke up one morning to find that my phone would not power on. It was dead. I took it back to the store. I thought that perhaps the new battery may have fried my phone. The person tried basic diagnostics. My phone was dead. He felt that the battery wouldn't have caused this issue. He asked that I leave it there for more tests. Sure enough, a couple of hours later, he declared my phone dead. He couldn't revive it and determined that the motherboard probably needed to be swapped out, which is expensive. He recommended that I contact Google support for next steps. The person that was helping me out refunded me for the complete cost of my phone's new battery. It was a nice gesture. He also wrote an e-mail for me to send to Google support, which indicated that my phone was in pristine condition and that the fault appears to be with the motherboard. Even though my phone went to cell phone heaven, it's nice that this store does everything it can to fix issues and will suggest next steps when it has done everything it can to fix them. (373)

Replaced my iPhone screen about a 1.5 month ago. A few days ago noticed tiny scratch on the side…read moreof the screen and now the screen is cracked. I've never had my screen crack for no reason! I'm very upset as I paid $170 to replace the screen in the first place but they clearly put in a cheap screen that broke Edit: tried calling their customer service and the store. Nobody picks up or returns messages. So much for their "warranty"

I have been to Hi-Tech many, many times. They always fix my Apple devices quickly, expertly, and…read morefor a fair price (MUCH less than going to the Apple store). The staff is great. I trust them completely.

I turned to this company for help. I had a completely broken phone screen, namely iPhone 7 black. I…read morebrought the phone around 1 or 2 pm., they told me that by the end of this working day they will be able to replace me with glass for 70 dollars. Also, the employee did not call me at the end of the day, I drove on my own, because they had a promise. When I arrived 30 minutes before the end of their working day, this employee informed me that the screen has not been changed yet, but this problem will be solved today and they will remain working longer than their working day was. When I arrived again at the appointed time, they told me that they put white glass on a black iPhone 7, with a white screen, I was upset because of this and asked them why you didn't even call to ask about the decision that you are going to to accept? After which I received an answer from the master that this glass looks even cooler, I replied that for me it was not cooler, you should have asked me about it. They answered me that I should be like this glass literally until the next day and they will replace this glass without any additional charge, I said well, thank you and left. Also I did not check, but after this repair the 3D Touch did not work completely. Also, when I arrived the next day, that is, today they was told that there was still no black glass and if I want to exchange for black glass and for 3D Touch to work, I have to pay an extra 25 dollars, which I was very indignant at and went to another place and replaced the glass in a normal place without any problems in 20 minutes, and in that place they told me that those workers put me fake, not original glass, and in a new (normal place I installed the original glass for the same amount of work, the employees in this place explained how to identify original and fake glass). I do not recommend going to this place to anyone, because you will only spend money and your nerves to nothing, without solving your problem, thanks if you read it to the end.

My 7 year old Asus laptop battery finally died. Ali came highly recommended by a friend. I sent…read morean email for a quote and Ali immediately replied with a reasonable price. E-transferred 50% of the quote for him to order the replacement battery which took 2 days to arrive. Made an appointment for the battery replacement. He was on time the day of appointment, took him approximately 10mins to clean my laptop and replace battery while I waited. Ali was polite and courteous, great service, highly recommended

Highly recommended, Some of my laptop keys were not working, found Maple cell phone and laptop…read moreservices on the google. Fast service, got my laptop back next day with new keyboard with very reasonable price. A++

The experience exceeded my expectations of true customer service Omar & Omar treated me with…read morekindness and patience I was pleased so I bought Samsung G11case their. Needed an EarPod bud and he blessed me with it at no charge. Go support this accessory store they gave all your devices needs.

My Apple phone was dead to the world. It had been slowing down since the beginning of the summer…read more The Bell store where I bought it in 2015 told me it would cost MORE to take the phone apart and replace the battery than to buy a new phone. AND that the new iPhone14 were coming out in Sept and Apple would shut-down most apps to force a new phone purchase. That's what I thought was happening. I thought for sure they were going to tell me I need a new phone Instead!! WOW!! Cell Xperts told me to give them 1/2 an hour. When I came back my phone WAS ALIVE!! only $70.00 and working faster and better than ever, ever since. Seriously, go there first when you have issues with your phone. The guys are VERY knowledgable and very patient and nobody tries to up-sell you anything. AND they have great accessories.

This place suks they broke my friends phone and stripped the 2 screws on the bottom and gave him a…read morecrap screen

Great place to get your mobile or any type of technology fixed ! Not only are the employees great…read moreat what they do but they're also good people and that can go a long way. I left the store with a fixed phone and good conversations. Perfect customer service, there's nothing more to ask for. Great place !