"I cannot thank Tina enough for her incredible help this morning. I have a 2018 Atlas SLE and was…read moreincredibly frustrated after learning that a single burnt-out left low beam headlight meant replacing the entire headlight assembly. Everywhere else quoted me over $1,000, which I simply cannot afford. I came to the Wrench-A-Part on Highway 71 first thing in the morning just hoping for a miracle.Tina was so incredibly nice. She didn't just answer my questions--she actually ran an inventory search, found a match, and insisted on helping me get it sorted out. It is so rare to find anyone who actually gives a crap or is willing to help these days, even when you are paying them. Tina genuinely cared and went completely out of her way for me. She was so kind she almost made me cry tears of relief. Thank you so very much, Tina! You are amazing!"

Easy to deal with by phone. Got a fair price for my salvage vehicle. I would definitely use them…read moreagain.

Absolutely the worst experience that I have had with an auto dealership in my life. I dropped my…read morecar off at 8am to get an oil change and battery reset. I didn't get a response till 12:53pm. Then I texted them again at 5:15pm and no response. This place left me stranded with no car or loaner. I have work attire and my work boots in my car and they never once notified me that I wouldn't be getting my car back today. The most unprofessional place I have ever dealt with. Who keeps your car for over 9 hours. No communication and doesn't offer you a loaner. How are you still in business. I'm disgusted with the service I have received.

Extremely disappointing experience with Vanguard Volkswagen…read more Shortly after purchasing a 2021 VW Golf, we began experiencing repeated electrical and drivability issues including EPC/check engine lights, abnormal shifting behavior, battery failure, sensor faults, and ongoing warning messages. Despite multiple repair attempts and extensive documentation, no clear root cause was ever identified. The most frustrating part was the communication. We repeatedly had to follow up ourselves just to get callbacks or updates. In several cases, promised follow-up from management never happened at all. The only time meaningful responses occurred was after escalating the issue through Volkswagen Corporate. We even paid nearly $500 for a dealership-requested diagnostic process, only to receive thousands of dollars in recommended repairs without a clear explanation of the underlying issue or assurance the repairs would actually resolve the drivability concerns. When asked directly whether the vehicle was safe to continue driving given the intermittent shifting behavior, no one would provide a clear answer. Very disappointing overall experience from both a customer service and accountability standpoint.

THEY ROCK! Prices are totally fair and they have helped me really upgrade my Jeep! You would be…read moresilly not to take your Jeep to them! I started out with taking my rubi to them due to another company jacking up my electrical. The team at Just Jeeps worked so hard and got the problem solved as it was not an easy task! The team is honest and so down to earth! They also are straight forward which is nice when trying to make a large purchase decision. They let me ask 100 questions and I plan on continuing adding to my Jeep because they make it so easy! James and Robert have been so kind to me and I am so excited to see them again!!! Thank you Just Jeep Team and I will be seeing you very soon! People, run ... don't walk ... go see them today!

I've used this shop before and had a great experience. The owner is knowledgeable and a very nice…read moregentleman, and I trust their work. That said, they are overwhelmed with business to the point that I had concerns about their customer service and attention to detail. I dropped of my jeep nearly 3 months ago with a list of repairs, and it took nearly a month to get a response and quote for the work. Another several weeks to get the work done. I made the mistake of asking about one more minor repair as an afterthought - which set us back another month to find the part, etc. Had I known the cost associated, I would have declined to have it done in the first place. When I finally got the jeep home, I noticed the spare was on - no mention of this when I picked it up. I am very laid back but this experience didn't sit well with me, so I called the manager and spoke with him about it. He offered an explanation but no remedy. In short: they are too busy these days to take care of repeat customers and proactively offer solutions, so I will take my business elsewhere next time.

Don't throw away money with this company I've been a loyal customer since 2002 and even talked them…read moreup as a mechanic. I have about $1200 in just the programmer. Baught the e 85 kit from them another $1000 Changed parts just to find out the 1200 dollar programmer is now locked and can't tune my car anymore. Cobb told me to pund sand and turned my show car into a paper weight. Better yet I paid them for the program in 2016 and they reached into my computer and erased the program I paid for isn't that theft.

I've been using Cobb Tuning for years now. Recently picked up 2017 WRX STI…read more It turned out I was unable to use my previous version of accessport AP3-SUB-003 in my newer vehicle. I contacted Cobb support to see if anything can be done to reprogram my tuner to AP3-SUB-004. I was very impressed with the response I got from PJ over at Cobb Tuning. He helped me with the reprograming my tuner and I was up and running in no time. As a business owner I must say they are very professional and on top of their game. I will continue to use all their products in all my current and future vehicles.

Great service, proficient, I was in and out in a few minutes and they had exactly what I needed…read more Dale answered my questions via phone and Jay at the counter was ready and waiting for my arrival. I'd recommend these guys all day long. Very satisfied customer. Desiree Hitchcock

Pricing, but what else. I mean your a salvage yard selling parts that are higher than what I can…read moreget new with free shipping. So to walk all over the yard with my tools, finding the car I need and spending hours in the heat to take the parts off myself, and then carry them up to a counter to pay more than I would with a few clicks on my phone all while sitting in my favorite chair? Sorry guys, if don't make sense it's. Nonsense. Trying to get me back is gonna take more than text messages of discounts if I come do it again ain't enough. I'd rethink your business plan unless your just out to take advantage of people that come from the same ethnicity, i don't know. I've been twice and both times same result. Won't be a third. Good luck

Yes, yes, yes! Wish I could give SIX stars!…read more My elderly '59 Jaguar dropped an exhaust valve seat, and I had serious commitments to get the car back on the road pronto. Called Brooks late Friday, brought the head in Monday morning. Brooks took my urgent situation to heart, and by day's end had disassembled the head and determined the damage and parts needed. 4 days later the head was available for pickup, with complete valve grind and each valve properly shimmed for correct clearance. His shop is neat and clean, and it is only the owner you deal with and who does all the work! A very personable and agreeable guy to work with also, rare in this trade! Thanks Brooks... I'm sure I'll be seeing you again with another project soon!

I've had Brooks Elliott fix several cylinder heads of my cars when the timing belt had snapped and…read morethose were interference engines, that is, with bent valves as a result. A very nice fellow who was concerned with my expenses and kept it to the minimum with which i should get by. I was doing the repairs myself, and Brooks shared his knowledge and wisdom to advise me, on the strengths and weaknesses of a given engine, particularly the head, of course, and pointed me to other shops for associated work other than his. So 4 stars, not a 100%, just because i'm not an expert and therefore i don't know what perfection is in that field. I wish that i had written a more exciting review than this for him.

My husband bought a truck from Tom Bobb at Leif Johnson Ford. He had been visiting with several…read moreFord dealers and just honestly got the "ick" from many of them. They were pushy and one even played the keep the keys in the back on the trade in game with him...that didn't go over well. With Tom and everyone at Leif Johnson, there were no games, no nonsense. My husband had multiple LONG conversations with Tom and Tom was never annoyed, never impatient. He took time to explain many options about various trucks and leasing versus buying. He said this is by far the best experience getting into a new truck that he has had ever and fully expects he will be going back. My husband wanted me to note, he's 65 and bought probably 15 vehicles in his life and this was by far the best interaction!

Stopped by Leif Johnson Ford Lobby for a service. Lobby is shabby, crowded not upscale at all…read moredespite having high premium / markups on cars in their lot compared to other Ford dealers around. The wifi is totally useless. If you are thinking you'll get some work done while the service is getting done on your car you're in completely wrong. WiFi pass: StillTheLeader 99% websites don't work, what's the reason for keeping this wifi at all? example websites that don't work - geico.com, dropbox.com

Seven years passed from my initial review…read more I have to say, it was a pleasant surprise. Few phone calls I had to make, service picked up fast, responses were reasonably knowledgeable. Made an appointment, came in, the staff was fast, friendly and accomodating, maybe with an exception of a lady by the service counter. Service adviser Kavin was right on, stayed in touch, communicated well, and got me in and out really fast. By the way - in the coffee shop barista was tight on, made me a bone dry cappuccino just right. One negative comment - sales people promise you the world, but when a sales manager comes in, you quickly realize that you just wasted an hour of your time listening to unrealistic bullshit. Never understood that - do they really think I will come back after an experience like that? All-n-all I would recommend the service department, it is definitely an improvement. Sales - I'd go somewhere else.

I had a very disappointing experience with this dealership. Less than a week ago, I visited in…read moreperson and was given an offer on my vehicle, but they refused to provide it in writing. When a dealership won't stand behind its own offer on paper, it raises serious concerns about transparency and professionalism. The lack of consistency and communication made the entire process feel like a waste of time. Buying or selling a vehicle should be straightforward and honest, and unfortunately that wasn't my experience here. I would recommend getting every offer in writing before making any decisions. Based on my experience, I won't be doing business with this dealership again.