Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

The office work er friendly and ready to answer any questions. It example the different in the…read moresizes and pricing. Every information on the place. Thanks

This storage complex is probably the oldest one I have ever seen. I think it was built at some…read morepoint in the 1980's. That being said it is exteremly well kept, clean and in good overall condition. The staff is very friendly and helpful. The overall experience was great. My only comment is I wish the gate hours were a little more extensive. I think they are probably set the same as the office hours for security reasons.

Very friendly staff and made the signing process super easy for me and also was surprised by the…read moregreat prices.

Fermin was great, patient and accommodating as we did our paperwork for our storage unit. 10/10…read morecustomer service. Highly recommend Thank you so much.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

Very nice, clean and professional place. Owner is a cool, sweet guy, and helped us altogether in…read more10-20 min max. Price range is wayyyyy more affordable, and there was a spring deal. We even put a "hold on a unit" just in case which i think could really come in handy. We asked if we could move our stuff in immediately, and they were able to do that.

Your asst mgr is very professional and helpful. She seemed genuine and happy to help.read more

Beware . Extra space took over from abc storage in November.since then they doubled my rate took…read moreaway overnight security and have no camera protection for the yard Unit was broken into and all my stuff was stolen Response from extra space was sorry we are not responsible .i asked about cameras and the said they have been broken since we took over ,asked why they didn't notify tenants about break ins and camera outages and was told I am not calling everybody it not my job I have been in the same unit since 2003 have not had any problems until extra space took over. IF YOU CAN RENT ELSEWHERE

Someone broke into our unit by sawing off the latch and removing our locks. We lost tens of…read morethousands of dollars of camera gear and other high priced items.. While we were moving out someone with an adjacent unit told us that this was his third incident of burglary there. We asked management to review the footage from numerous cameras and they replied, stating that there are 600 people using this storage. We replied that during the incident surely not all 600 were on the premise at that time. Would they please narrow down the people by finding who had signed into the facility during the period right before the burglary and then checking the cameras during that period. They did not show an attitude of helpfulness of doing this. Probably our items are in someone else's storage unit adjacent to ours with no hope of catching the thieves. Why even have cameras then? We are not there anymore and have suffered a devastating loss. To make matters worse I did receive a bill from them after we had moved out, by the end of the month , which I consider extremely poorly done after having lost so much.

Hi, its me emily nd i wish If I need to move my luggage for another another place I use Moana Mini…read more Super good. Just love you movers.

Great customer service thank you for all the help and answering my questions! I found the perfect…read morestorage for my needs!

Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.

RAT INFESTED: say goodbye to your belongings that you paid too much to store in the first place…read more Nota bene: The high ratings for this place were for a time when the storage units were under previous ownership, and the previous, awesome owners have been replaced by the rentier bourgeois of the worst kind. This used to be the best storage unit in Reno--it was the most affordable, the staff was very friendly, and it was convenient to pay online. Unfortunately, it was sold about a year ago to new owners based out of Roseville. They jacked up the prices by 25%, they ask you to pay by check (as if it's 1995), and only recently did they make payment by Paypal available (for a $3/month fee!). The units are infested with rodents, to which the new owners respond by telling tenants to set mouse traps. There is no lighting provided in the units, either. Oh, and there isn't a dumpster anywhere in sight. Just to be clear, these new owners raised the rates to a ridiculously high amount, they instituted a fee to pay online (the previous owners did not charge you for paying via Paypal), the units are rodent infested (but the elevated rates don't help this matter in the least), there is no lighting in the units, and there's nowhere to put your trash. All the new owners care about is collecting your money, full stop. DO NOT RENT HERE. They might argue that they've used the increased rents to pay for a keypad gate system (instead of paying an actual employee to work there). Granted, this is a step up from the goon they had walking around harassing tenants to verify that they were up to date on payments. Extremely intrusive. Bottom line: this place is the *worst*, the owners are greedy, exploitative, and your belongings will be ruined by rodents.

We contacted a number of storage places to find a location to store out gear for Burning Man…read more Linden Mini storage was immediately very helpful with advice and answered all my questions quickly. As we are living in New Zealand, good communication and a fair price made this a easy choice. What made it even better was the friendly on-site staff and convenient location to the Budget Truck rental depot as well as other important post Burning Man stops. Update for 2014: Linden Mini Storage is actually a UHaul dealer so you can sort out storage and transport all from one Burning Man friendly place.

Very nice storage facility. It is not 24 hour access however and the prices are a bit high. But has…read moregreat storage units. Some large enough to put huge RVs in or boats. The location is also great. The big storage units have heaters for the winter time. Thanks for reading my review I hope this helps you have a great day.

Nice clean physical space. But access and problem solving are a bit of a stretch for the management…read moreteam.

First, I want to say that the front desk person is lovely. None of this is her fault…read more However, we've had some major issues with the facility and company. First, our unit was broken into in October and we only just found out about it because they called my husband once and he didn't answer, then they gave up and just never emailed or called again. This was a huge negative surprise to arrive to this past weekend. The second problem is that in January they randomly increased our bill from around $175/month to $244/month. This is a HUGE increase! We only began renting in Sept, and we never would have gone with this facility if we knew they would be luring us in only to raise the rent by 40% four months after we began renting. This also really seems to be taking the piss since the unit had just been broken into! Last weekend were able to talk them into decreasing the rent to $222/month, but this is still a humungous increase. Other annoying things: There is no ramp to get stuff from your car into the storage unit area. There also is no ramp to exit the facility! So every time you leave your car slams as you pull out into the road. For the prices they are charging, things should be better designed. We don't live in Reno so have to continue renting from here until August when we are back in town, but we will be looking to switch to a more affordable and secure location then.

There was a massive burglary that occurred here. Multiple storage units got broken into over a…read moremonth. No one warned us. It would have been easy to send an alert to all tenants as we could have removed some valuables - like bikes. There was video footage of the thrives leaving the property and staff still didn't alert the police while it was happening. Very unsafe despite different levels of keypads and supposed security.