Worst AutoZone and worst staff. I was first in line, but…read morethey changed the register and started helping customers who came after me. I waited for about 10 minutes, watching them call other customers while I was still standing there. Completely unacceptable service. Management should seriously consider replacing or retraining the staff.

This place has extremely rude employees. I made an online order once and picked it up at this store…read morein Lincoln Heights. The guy behind the counter gave me my order which had what looked like a receipt taped to it. I thanked him and started walking out. He said "wait for your receipt". That was the first time he spoke. He gave me another receipt while muttering something under his breath while looking annoyed. I asked, "What did you say?". He said, "nothing". I insisted, "no, what did you say?" He then lied to me said he was reading the screen. Bull, he was not even looking at the screen. Unfortunately tonight, 12/18/25, I had to return to this place. I tried to enter through the door that says "in" and it was locked. I looked for the business hours sign and it said they close at 10pm. It was not even 7pm. I pull the door a few more times then looked in and got the attention of the clerk behind the counter. He pointed to the other door, the one that says "out". So I walked in and tell him the door is locked. And with attitude he says, "I know" I asked if they're closing early. He says. "no" . " Why is it locked?", I ask matter of factly. And with great annoyance he shouts, "Because I don't want shop lifters coming in and robbing me!" Those were his exact words. These places need to have EVERYTHING behind the counter if they are gonna treat everyone like a criminal anyway. And that rude guy with the messy beard needs to get a grip and if he does not like people, he should not be in customer service. Hello. No need to shout, little guy.

Let's keep this store in business this is the place that has the rare items you need that others…read moredon't have in stock and they actually have a knowledgeable staff !!

This is the place to go for your car needs! Pricing is very fair and the customer service is…read moreexcellent!

Franky is the best. He really did a great job on my 428i. Had a few minor scratches and dings that…read morehe fixed prior to turning in my leased car. Dealership took it back without issue. The staff is very knowledgeable and helpful. Every time I've been there, I've seen nothing but professionalism. Highly recommend this shop

They don't answer at all, take for ever to finish job good luck getting things done .read more

Excellent Service .......I had an amazing experience at O'Reilly Auto Parts in Los Angeles (90032)…read more I needed a cabin filter for my Honda. While having oil checked at Jiffy Lube they advised to replace it would be $50. A friend suggested I check out O'Reilly, and I'm so glad I did! When I walked in, I was greeted by EDWIN who was friendly and helpful. As a woman, I was a little hesitant to ask for help with installing the filter, but he went above and beyond. Not only did he help me find the right filter, but he also installed it for me free of charge! They usually don't install but he saw I was concerned I wouldn't be able to do myself. And the best part? It only cost me $20! This kind of courteous and professional service is becoming rare, and I really appreciate it. He made the whole experience so easy and stress-free. Thank you to this awesome employee for making my day! I'll definitely be coming back to O'Reilly for any future car needs. Highly recommend this location!

My rear signal light on my 1991 Chevy truck has been out for a few years now and I finally got…read morearound to remove the old stuck bulb and get a new one. The prices have gone up on everything and two small regular old school bulbs will set you back 8 bucks. I wasn't sure which exact one I needed because they almost all look the same, but I had the cashier look it up on their computer to confirm the right part number. The cashier was great and went back twice to the shelving to retrieve the correct part number bulb.

Brought my car here to get my head gasket replaced and same week I had it returned white smoke…read morecontinued to come out at was blaming it on the mechanic he recommended to take the engine out. Spent over 3k in repairs and didn't even last me a month

Great customer service. I'm in Houston TX. I called Cruz…read moreauto parts and spoke with Nelson. Nelson went above and beyond to help me find brake pads for my vehicle. Although his supplier shipped the wrong brake pads it still good to know that there are still go people in the world. Thank you so much. Pamela Randle

Me and my Son got into an accident and were referred to Alpine Auto house, so I decided to call. At…read morethe time of the accident, I was in distress and called them because we were unable to move the car and within 30min at 8pm at off hours Tony from Alpine showed up with one of his employees and towed my car to their body shop. My son said they showed up like Superman lol. I had a great experience at this car body shop and junk yard. The employees were very professional and knowledgeable and worked closely with my insurance companies' adjusters and took the time to get the job done and fixed my car and restored it to its normal state. I also needed parts for my mother's BMW, and they even beat the BMW dealer prices on the parts we needed. I Highly recommend this place and if you're looking for high quality service without overpaying this is the best one stop shop Pit Stop for cars. Thank you, Tony, at Alpine.

if i can give a 0 i would ..kept my alfa romeo for almost 4 months ..after returning my vehicle for…read moresqueaky brakes steve the owner promised to replace my brakes but he gave me the runs around..drove my vehicle withouth my permission with his "dog"inside my whip on the backseat..on my baby's seat"what a sc**bagg of the lowest.never doing business here againstay away from these "money hungry scammers!!

i buy a engine since i will installed there were some debris in coolant system, (like coolant…read more)sealer so i call them about it and they said to installed will be no problem. so we installed, car start to over heat about a two week we replace radiator, thermostat, coolant cap, so car over heat only when u drove in a long trip, so after 3 month and about a week or two we found coolant on water, we call to let them know and they didn't want to deal with it they said warranty is over\ and its done, I ask them about any help since they know that engine have some problem since they sale it to me, but they were very clear that warranty is over and they will be happy to sale other engine at full price. DO NOT MAKE ANY BUSINESS WITH THEM VERY UNPROFESSIONAL RUDE AND NO CUSTOMER CARE AT ALL!!! I WILL NOT RECOMMENDED.

Called them and they said they had a window motor for my 2006 Highlander…read more I drove in and they gave me a great price and while I waited, installed the motor in 45 minutes. 1/5 the price of the dealer. I hope I never need a new window motor, but for sure I will go back there.

Always great service and good customer service. I enjoy spending my money on items from the store.read more

FYI - this location will not install your battery when there is rainy weather outside. I ordered a…read morebattery from them for in-store pickup/installation and headed to the store when the rain had stopped; once I arrived at the counter and the workers brought the battery out I advised them I needed an installation - they proceeded to ask me if my car was electric, which I answered no to, then told me they don't install batteries in the rain. I explained that my car would not start up again as I had to jump the battery to even get there so I returned the battery on the spot, which was easy enough, and advised them I would have to call AAA roadside service in their parking lot (why did I not do that to begin with?!). AAA was so much easier and even cheaper! They sold me a 3-year warranty battery, installed it on the spot (rain or shine), and it was almost $40 less than what I had just paid for a battery inside at O'Reilly...and they offer a year or two more of warranty on their batteries than O'Reilly does. Such a good deal. The AAA technician was kind and even apologized on O'Reilly's behalf for not installing the battery in rainy weather, which clearly was no fault of his. Overall, I am giving 1 star for the speediness of in-store pickup, as I received notice that it was ready about an hour after I had placed it which was good timing, and 1 more star for the good deal they had on a 5qt. jug of motor oil which I also purchased. Other than that, can't provide more or less stars as I did not deal with them other than for the return of battery and pickup of other items. Thank you.