I called O'Reilly Auto Parts in Burbank today after my car battery died on a Sunday morning, right…read moreafter my pickleball class. Jonathan took the time to explain a couple of battery options and thoroughly answered all of my questions. When I arrived at the store, the young woman at the register was friendly, welcoming, and attentive. Jonathan then installed my new battery quickly and professionally, allowing me to get back to my busy Sunday without delay. I'm a repeat customer at O'Reilly because they consistently have the hard-to-find battery my vehicle requires, and their team always provides reliable, trustworthy, and exceptional customer service. I highly recommend this location.

Fernando was so helpful and Knowledgeable with the tool I needed. I had no idea of how to use the…read moretool nor the name but Fernando said, " tell me a little more", so I did and he new exactly what I needed. Great customer service. I needed help on how to use the tool I purchased, David went out of his way to help me. Mind you it was raining hard, he got drenched but that didn't stop him from helping me. David, you definitely deserve more than 5 stars. David because of you I was able to get home, you delivered excellent customer service. Thank you

These guys are fantastic! I came here with a problem with my airbag and they fixed it and gave me…read morethe best deal after checking 3 nearby Toyota junkyards. I'll definitely be back!

Sev was amazing; he literally went out of his way to get me the parts I needed for my car at a…read moregreat price. I will definitely return to him.

I stopped by because I wanted to get my battery rechecked as well as my alternator and starter. I…read morewas helped out by the staff member and he gladly assisted me with each check. Explained everything well and to my surprise, everything checked out fine. I also bought my oil and filter for my oil change. Other than that, I haven't experienced anything negative here.

Carlos and his colleague greeted me as I entered the store. I was there for oil and a filter, had a…read morecoupon that was giving us trouble, and Carlos saved the day. He went way above and beyond to make sure I got the deal as advertised. This cemented my loyalty to this store. Everyone is always so kind when I stop by, consistently so, and this just added to my opinion of this shop. Thanks, Carlos, and thanks to everyone there for your hard work and kind attitude.

Bring a wagon, tools and gloves. Be prepared to walk a lot. Wear work boots and loose clothing. It…read morealways seems to be the hottest day of the year whenever I go. Do your homework online before you go so you can map out where to look for parts. Generally good selection but often cars have been picked over like vultures. Don't be surprised if you have to go to multiple cars before you find the parts you need. Also consider driving to different locations. Recommend.

Honestly, I should've asked first I found a set of wheels, took them off the vehicle in the yard…read morewhen I get to the register for pricing they quote me for $500. The tires were manufactured 2019 aluminum rims OK $300 the the most , prices are ridiculous. It's a fucking junkyard, but they want to sale shit like new

Went in today and Tyrus helped me true gentleman. I was there to pick up an air filter, and I also…read moreneeded assistance with a license plate frame. He was nice enough to install it for me, which is awesome. I would highly recommend going there every once super nice.

Stopped by this location on a Saturday afternoon to buy transmission fluid for my vehicle. One…read morestaff member at the register guided me to where the fluids were. I also purchased the filter. Store was not the usual crowding nor was it busy. Parking lot on the smaller side next to 7/11. Nice auto zone otherwise.

Would give 0 stars if it was possible. Horrible customer service experience. They sent a bad part…read moreand would not stand by their parts in a professional manner. The only thing the offered as a remedy was a transmission they knowingly knew was in an accident. Over $300 in shipping for a bad part. 0/10

I went to buy a new transmission for my car, the transmission didn't fit and they found a new one…read morefor me. When that didn't fit they gave me a full cash refund despite store policy and gave me some tips on moving forward with my car. They really take care of their customers. I'll be coming back here again. A+ service.

Awesome place to get all your auto parts! The owner Greg is the best, very helpfully and…read moreknowledgeable. Prices are very reasonable compared to competitors. This place is highly recommended!!!

NAPA corporate contacted me right after I complained but I haven't anything since about the…read moreincident or how it was resolved I'd bet $1k this "manager" blamed it all on me She was a piece of work

Homeboy James was a huge help on finding the parts we needed. Super knowledgeable and recommended…read moreother resources for further parts we may need. Would definitely return to this location just for homeboy :)

Nick and Robert were great people. My car was having trouble and they saved my butt at the last…read moreminute! Nick installed my new battery, and I was in and out in 15 minutes. Thanks Y'all!

Huge shoutout to Robert J. at AutoZone! He helped me change my car battery and made the whole…read moreprocess easy and stress-free. He was knowledgeable, kind, and went above and beyond to help. Customer service like this is rare--thank you, Robert!

David was very helpful, and changed my old battery and replaced it with the new one!…read more He was very happy to help and I really appreciated his help.

Establishments like this is why I shop on Amazon. Useless workers, 5 males standing around serving…read more2 customers. Couldn't understand the type of product I needed, one kept recommending degreasers which is what caused the problem in the first place. Got tired of this and put the question into an AI app and a second AI app to confirm the solution and will just order on Amazon. The sooner these waste of time establishments with lazy employees go to the dust bin of history the better.