I still take my 2017 Mazda 3 to Emad and I will never go anywhere else…read more Emad is the man! I also appreciate how he texts reminders for oil change and maintenance etc. Thank you for keeping my car running smoothly over all these years, I want to drive my Mazda until 100K miles. I am grateful for you guys!!!

It was finally time to get my new-ish car serviced and so after doing some research and even asking…read morea few AI chatbots, I settled on this spot after reading lots of great reviews. I called ahead to confirm if they could make time and we agreed on a date/time that worked. Upon arrival, the shop was jam packed with tons of cars. Feeling a bit worried that my check up would take forever, they quoted me about 1.5hrs to do the standard checks including brakes, tires, fluids, and oil change and it actually ended only taking 1 hour! Very thankful that they were able to squeeze me into their busy schedule and take care of my car efficiently with friendly service! They've won me over and I'll definitely come back again in a few months for the next service date. What's also great is there are a lot of pretty decent spots to eat and even a few nice bakeries too while you wait for your car to get serviced. Highly recommend giving them your business!

We were told by another garage our subie was a bust and to get rid of it. We brought it to Subaru…read moreauto repair for a second opinion. They looked over our car carefully, took a video of the test they performed and shared it with us. He also explained to us what the test meant. Overall it was a bust and repairing it wasn't worth it but I appreciated the honesty and thorough evaluation. The garage itself has access through the alley, street entrance is pretty busy. We communicated via text and phone but during drop off and pick up the main guy wasn't around. He shares the garage with someone else and that person helped us when the main guy wasn't there (sorry I can't remember his name). Overall a good experience despite the fact that my car is officially dead!

Great mechanic they really know what their doing honest and great service. Highly recommend. My go…read moreto mechanic.

I've been here a couple of times. First time experience didn't make me want to come back. I started…read moregoing to Monrovia instead even though Glendale is closer. But this last time with Sargon was a great experience. I'm back! I'll be coming to Glendale again. And the service seemed legit!

I scheduled a 10:00 a.m. appointment the day before to test drive a 2026 Subaru Uncharted Premium…read more When I arrived, no one seemed to know anything about my appointment. I was told to find the person who had scheduled it--even though that person wasn't even at the dealership yet. Eventually I spoke with a salesperson, who looked around the lot and then told me the car was in storage and would take about 40 minutes to retrieve. When I pointed out that I had scheduled the test drive in advance, the response was simply, "Nobody told us." The issue wasn't that the car wasn't ready. Mistakes happen. The problem was the complete lack of urgency, ownership, or interest in fixing the situation. No apology. No effort to make things right. I genuinely felt like retrieving the car was more of an inconvenience than earning a potential customer's business. I even mentioned that I could drive to another Subaru dealership in less time than it would take to bring the car over. There was no response. If you're offering scheduled test drives, there should be some communication between the person making the appointment and the sales staff. My impression was of a dealership with poor internal communication and an even poorer customer experience. I hope management takes notice, because this was an easy situation to recover from--and instead, they simply let a customer walk away.

From the moment I walked through the doors, I was treated with such kindness and professionalism…read morethat I knew I was in good hands. The reception area was welcoming, organized, and made the entire experience feel effortless. It's rare these days to find a business where you're greeted with genuine warmth, but that's exactly what I experienced here. I especially wanted to recognize Emma at the front reception. She was incredibly friendly, patient, and attentive, making sure every question was answered and every detail was taken care of with a smile. She has such a calm, welcoming presence that immediately puts you at ease, and it's clear she truly cares about the customers. The entire staff was courteous, the atmosphere was positive, and everything ran so smoothly from start to finish. This was, without question, one of the best customer service experiences I've had in a very long time. Car Pros Kia Glendale has earned a lifelong customer, and I wouldn't hesitate to recommend them to friends and family. Thank you to everyone for making what could have been a stressful visit such a pleasant one!

The service department at Car Pros Kia Glendale exceeded my expectations. Scheduling was easy, the…read morestaff was welcoming, and they communicated with me throughout the entire process. I appreciated how transparent they were about the work being done, and my vehicle was ready when promised. I'll definitely be coming back for future service.