This is a longer overdue review from Dream Hardwood Floors. I bought a house in 2017 and the floors…read morewere destroyed. I wanted to get the floors re-surfaced and stained before I moved in. Dream Hardwood floors was one of the few available that could start work immediately, on top of that my price was very good considering the amount of work that needed to be done. I had some fill work that needed to be done because I demo'd a pony wall with no floor under it. There was also a really BAD patch job that the previous home owner hid under a gigantic couch that I never saw until the house was cleared for the keys to be turned over. On top of that, there was an area of the house that had a bad slope to the point where the floor split in an area because of it. Every contractor prior to Dream Hardwood floors would not give me a firm price on fixing the slope because they gave me every potential issue that that could come up and said they would quote me to fix it after they already got the job and started going into the floor. I don't know about you guys, but I don't like the idea of an open-ended contract. Anyway Humberto gave me a firm price, and got to work immediately. And when I say immediately, like...the following day before I even got him the deposit. I think the total job took a little over a week. The patch work where they staggered the wood was amazing, after it was all said and done you couldn't tell any patch work was done at all. There were some areas though where edges of trim for doors (wall trim was removed prior, but door trim was not) that ended up with some stain on it. That would probably be my only real "complaint". Other than that work was done great, there was good communication, and you can tell a lot of pride in the work. Humberto seems to have a genuine passion for flooring and wood which is nice to be around when figuring things out vs someone just looking for another job. I went with a 50/50 espresso - ebony mix. I LOVE IT! I will definitely use Dream Hardwood Floors again when its time for me to refinish the floors whenever that time comes up.

Unfortunately I never got the chance to work with this company as they couldn't seem to be able to…read morework out getting here for an estimate. The estimate meeting was rescheduled three times because the estimator literally forgot about each meeting time. Never once did I receive any phone call or update letting me know they weren't going to show up or possibly be late. It was always me reaching out to get ahold of them and then getting apologies from them because they forgot. Sorry but three strikes and you're out. Pretty poor customer service in my opinion.

We are very happy with our hardwood floors now that Heartland Floors worked their magic! We hired…read moreHeartland to sand, stain, and apply 3 coats of Swedish finish to our Oak hardwoods, which had been refinished once or twice before we lived here. Joe was responsive, informative, and reliable during the entire process. I felt comfortable with the masking/ protection provided to minimize the effects of sanding dust. Joe worked with me to create a nonstandard stain color, and it turned out great. Our floors look beautiful!

We needed our hardwood floor repair after a water leak from our dishwasher. Heartland Floors gave…read moreus a fair bid. They completed the word beautifully while we were on vacation. Swedish finish on medium oak. The took great care with every step of the process. Very caring and professional.

I had a great experience with Exceptional Home Builders. From the start, everyone was friendly,…read moreorganized, and really respectful of my home. It honestly felt like they cared about my opinions, and weren't just agreeing with my requests, to just get the job done. They didn't cut corners and made sure everything was done right. They took time to suggest different ideas that made the space turn out better than I expected. Really appreciated their honesty when it came to our budget. Instead of pushing for more , they helped me find ways to actually save money without dimming the quality. Their team went above and beyond, the whole nine yards, kept me informed, and made the process smooth. The final result looks amazing, and I couldn't be happier or more excited. highly recommend!

Kitchen remodel can feel overwhelming, but working with Tom honestly made everything feel…read moremanageable and even enjoyable. Customer service stood out from the get go. He was always on time, always followed up and never once made us feel like our ideas didn't matter. Every call was returned, every question was answered, and nothing ever felt rushed or brushed off. What really meant a lot was seeing how carefully he worked.He didn't cut any corners at any stage. You could tell he genuinely cared about doing things the right way and making sure we were happy at every stage. Big thank you to Tom and the entire crew for all the hard work and dedication. The new remodeled kitchen looks incredible and we truly appreciate everything that went into making this happen.

This company was recommended to us, WOW I'm so glad we went with them!! I had three different…read moreflooring estimates. This was the best estimate for multiple reasons. The owner of the company cared about what we wanted. He was going to help us make our floors beautiful and work to refinish some existing floors while redoing our stairs risers and treads and new 4" white oak in the kitchen and living room as well. The owner, Christian, is a meticulous and skilled craftsman! So much talent! You could see how he cared about his work as he worked for days to skillfully cut, measure, install the new wood flooring. The amount of laborious and skilled work was just something else, and at the end of the days we have amazing and gorgeous floors. Everyone who sees them LOVES the color and finds them beautiful!! I highly recommend Maple Valley Hardwood Flooring. Thank you MVHF for making our floors beautiful!! It's clear that you have a lot of pride and care that goes into your amazing work!!

Fast communication and easy to work with. Completed multiple projects for me that turned out great…read more Highly recommended and would use them again in the future!

WOW! What attention to detail these guys have. Our new flooring was laid quickly and perfect. The…read morecrew was respectful and went beyond flooring. They helped us with small things we needed to get done before they could get going. They did not cut corners and go cheap by any means. We could not be happier. Our painters came in and were so impressed they too called KP Flooring for some jobs pending flooring. What a great experience. Thank you Kevin and crew. Take care now.

Ivan and crew did an excellent job installing acacia flooring in our house - including on stairs!…read moreThey pulled up and disposed of our old flooring and installed the new quickly and professionally. It looks beautiful! I was so happy with Excel Flooring that we're also working with them on a rental home we own. Highly recommended!

Ivan and his crew did an amazing job on sanding and restoring old oak hardwood floors. He came out…read morethe same night we spoke to give us a bid and worked my home into multiple other projects they were working on. When running into a few delays due to the condition of the hardwood floors, Ivan did an incredible job coming up with solutions that caused no delay which was very important for my team to make sure we are on schedule with our timelines for the project. Ivan was also able to beat 3 other bids I had for the same project. He definitely jumped as #1 on my vendor list for the flooring department that I will personally use and recommend to all of my friends, family and clients.

Nate was great! Better and faster communicator than most handymen I reached out to about my project…read more(water heater replacement). Worked with me on schedule. Reasonably priced, and honest. Will reach out to Nate for my next project!

Nate was great at communicating quickly and very reasonable prices on the bath remodeling. If you…read morehad any kind of remodeling job done before you know that most jobs doesn't always go as planned, but Nate took the time to to get it right. Will definitely hire him again for future projects.

We thoroughly enjoyed our association with Avant Garde Wood Floors. Their showroom in Gig Harbor,…read moreWA is beautiful, and their selection of different flooring can't be beat. Shad Gates (owner) met us personally in his showroom and helped us select the perfect flooring to meet our style and budget. He was readily available when we had questions and referred us to the best people to do the installation. We could not be happier with our experience with this company and would highly recommend them for your flooring needs. Jerry and Annette Sanford