The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.

I'm really disappointed because I had previously trusted this shop with a major repair. In March, I…read morepaid $2,294.89 to have my AC repaired here. It was more than I expected, but I don't know much about car repairs, so I trusted their pricing. The AC was fixed and has worked well. Today's experience unfortunately made me question that trust. I needed a brake light bulb replaced. I had already removed the rear panel and screws myself and gotten almost all the way there--I just couldn't get the light assembly to pull free. I was quoted $160 to replace the bulb, and the amount of work involved was presented to me as though it were a complicated repair. I declined and went to Jiffy Lube. They replaced the bulb for $10.99. I completely understand that an independent mechanic has different labor rates and overhead, and I wasn't expecting them to charge $10.99. But $160 versus $10.99 for the same minor repair is a difference I simply can't reconcile. What bothers me most is that I was a returning customer who had already spent $2,294.89 here just six months earlier. This experience has now made me question whether the pricing on my previous repair was fair, too. A relationship with a mechanic depends on trust, and unfortunately this experience lost mine.

Some time ago the automatic transmissions began to slip and not change smoothly. I was young and…read moreinexperienced so I took the car to Aamco for a check. Shortly I got a phone call saying ; they had found problems with parts of the automatic transmission that I could not name again. The rep also said that the transmission parts were all over the floor of the shop. He said that a rebuilt transmission with a full warranty could be installed that day and I could get my car back for a mere $700. I was told by an older and wiser friend later that Aamco was a scam operation and that I should have told the rep to put all of the parts to the transmission into the trunk of the car and I'd have it towed to a dealer. I've since found an honest auto repair place. My father once told me that a man learns many lessons in his life, but the ones that he learns best are the ones that cost him money.

The staff is nice, but the prices aren't, guy quoted me $5,000 to replace a transmission in my 02…read moreEscalade, which I think is insane. I went elsewhere to get it done for $2,000

Came in for a 2024 Integra Type S front pipe and downpipe installation. Couldn't be happier with…read morenot only the job done and the time it took to do it, but also the reasonable price. Will be coming back for intercooler and charge pipes very soon.

From the owner: At HBE Performance, we treat every vehicle like our own. Offering dealership-quality repairs…read morewithout the high costs, we focus on delivering top-tier service, efficiency, and affordability. Whether it's routine maintenance or major repairs, our goal is to ensure every customer leaves satisfied, knowing their vehicle is in great hands.

They are no good. They had my car for 10 months and still haven't fixed it. I've have been…read morecalling for months go get my keys back after the first 4 months. It's really sad how it has completely gone down hill. They are refusing to give me back my deposit.

Brought my car here as i caught a cracked rim/wheel and had to be towed to the nearest shop…read more Pros They provided my car with good work. Cons They had my car for 24 hours and i had to call them to ask for updates. They gave me 8k estimate for a full scope of work that was needed. I declined all but what my car got towed for and 3 new tires. That total cost was $1500 When my car was ready they called me 15 mins before closing so i could not get my car until the following day. Would not have been an issue but they parked my car on the street where it received a ticket. When i mentioned the ticket they collected it and said they were going to pay it. A month goes by and the ticket has not been paid and it doubled. I didn't follow back up before the month went by because my dad passed 10 days later so it was not on my mind. When i called the shop to explain about the ticket they said they don't usually pay this kind of parking ticket. Lol after it doubled they conveniently do not pay this type. All of this could have been avoided had they looked at the ticket type and called me to notify me. They will never get anymore business from me. Sad because all they had to do was call the customer. Amended 5/6 The GM Mike called me to rectify the situation. He listened to me and apologized for the level of customer service I received. Being that this location is in DC and has a small lot they easily run into issues with ticketing. He made sure the ticket was paid within an hour of our call. I appreciate small businesses and ones that make it right with their customers.

I called and got an appointment made for an alignment. Everything sounded good on the phone so I…read morejust knew I wouldn't run into any problems once I arrived the next day. I arrived the next day and it was barely any space for me to pull my car in , nobody was around to check me in , also nobody was working on any cars at the moment but had so many cars in the way... when i finally got the chance to talk to someone about checking in he kept telling me that they are busy .. so what was the point of me making an appointment???? Not worth waiting around for help when I had an appointment set.

Really happy with how my truck came out after getting rear ended. They fixed all the damage,…read morematched the paint perfectly, and you honestly can't even tell it was in an accident. Everything came out clean.

these people kept my vehicle for 3 months, then decided it was totaled, then stole my subwoofer,…read morecables and other items and claimex they were never there. they are thieves.

Friendly staff! I'm new to the area and so glad I came to this shop. Service advisors, Meg and…read morePaul, were great. Meg was welcoming and even gave some coffee shop recommendations to check out while I waited. I made an appointment to have my exhaust system checked out because my SUV sounds like a tractor. The mechanic tech who worked on my car took a test drive with me. He washed his hands and was considerate enough to place a mat down before getting into my car. He heard the noises from my exhaust upon idling and acceleration and was able to identify the issue.... Pending exhaust/muffler replacement to the tune of $1,700+ I ended up changing my coolant and transmission fluid (around $700 for services, including diagnostic fee) as preventative maintenance for now. The diagnostic included a more thorough assessment than I've gotten at the Ford dealership or any other auto shop. They checked ALL my fluid levels, brakes, and dashboard lights. And they provide visuals to let you know where fluid levels should be and where your vehicle's currently is. They provide a video as well of the issues with tour vehicle. They were courteous. You pay a diagnostic fee (about $90) separate from service provided, but I'm ok with that job because of how thorough it is. It isn't just targeting the issues as the "customer states," they go beyond and check out things. They provide so many services, including transmission and exhaust, which either gets outsourced if you're at the dealership or you'd have to go to a specialty shop for that work. I think Old Ox is part of a chain of shops, but I appreciated them working on my vehicle and explaining the issues. They're down-to-earth. The customer service was great. I have a Ford, which means I'll definitely be back for repairs and maintenance soon.

I can not say enough good about old ox. Meg is amazing, caring, kind, and generally a gem. They…read moreworked SO HARD to diagnose and solve a tricky issue with my truck. Meg researched, Paul worked his ass off to figure it out, and they went above and beyond in every aspect of this work. Leaving this review is not enough to express my appreciation, gratitude and admiration for the entire team.

These seem to be good and honest people (family owned). Found a coupon on the Internet for $100…read moretransmission flush, called them, but the coupon had expired. Then the owner called me back and said no problem, they would honor it. They have the flush equipment (other places have lied and said they had but didn't) and seemed professional. Did a great job! Good price, good work. I recommend. Easy to find right on 450 near Peace Cross, easy access from Route 50 and DC.

I did not have a good experience here at all. I was tricked into thinking the things suggested to…read moreget fixed would make my vehicle drive and I still had to have my vehicle towed to another shop afterwards. The mechanic tried to high pressure me into getting work done that he admitted could wait until I handled the original problem. Completely unsatisfied. Ladies don't step into this place alone. They prey on us!!

I had got a transmission installed here when last year that had a warranty. I've been reaching out…read moreto the shop and no one is answering the phone. one mistake i won't do again.