The folks at this garage are very nice, and helpful. They did a great job on my car for a…read morereasonable price.

Of course I'll refer this company Very professional,…read morereasonable pricing, fast service and they let me bring my own part for the install. When a mechanic tells you "oh no we don't take customer parts" that means they don't believe in the mechanics ability NOT to mess it up and the part you buy comes with a 30 warranty so if the part fails then you take the part back to where you got it from they are not responsible so no liability on their part. Great job guys stop by and go see the gang. Great guys

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

I visited Thoroughbred auto for the Maryland inspection and was greeted kindly and had a wonderful…read moreexperience with the employees. They were quick and didn't take long at all for the inspection. They gave us copies of the quoted repair work needed to pass since they failed us. They gave us two versions- cheaper parts ($1,800) and more expensive parts ($2,400). We needed work done on the steering column which honestly I never noticed had any problem but apparently there were tons of issues. We took the quotes to another mechanic we heard about and told them what needed to be done (without giving them thoroughbred's quoted prices) and the other mechanic quoted us at half the amount. So needless to say we took the repair work elsewhere. I took off a star because it seems Thoroughbred is pretty overpriced and price matters a lot to me when it comes to work on my car.

Would not recommend. Took our car in for Maryland Safety Inspection and it failed because the…read moreparking brake did not hold the car. Was informed it needed new rear brake rotors for it to work, so we authorized $576 in work - $209 in parts for two new rotors and $354 in labor to replace rotors and adjust the parking brake cables. They informed us after that this did not fix the issue and that they adjusted the cables as much as they could. They said it would be an additional $876 to replace both cables - $176 for parts and $700 for labor. I asked what cables they are using and they confirmed they were the Febi Bilstein cables which you can buy a set of for $27.38 online. 530% parts markup. I asked them about this and they said they could drop the parts price to $140, which is still a 400% parts markup! The situation felt fishy so we did not authorize the work and picked up the car. I Googled how to adjust the parking brake on the car, clicked the first link, and followed the instructions. Cost me $0 in parts and was extremely easy and now the parking brake held. Took the car back to the shop for re-inspection and it passed. Either they are incompetent and do not know how to adjust a parking brake cable, even though I was able to do it myself quickly by following the first result on Google, or they are trying to make a quick buck, which seems very possible considering the 530% parts markup on the cable. At the end of the day they made $576 off of us (plus $110 for the inspection) replacing rear rotors that likely didn't need to be replaced to fix the issue anyways. Very glad we didn't authorize $876 in a "fix" that was not needed. At least they were very friendly... can't say I will be bringing any of our cars back here.

The shop owner claims I showed up before they finished working on the vehicle. This is not true…read morethey told me my car was ready and that it was just being taken on a test drive. I arrived at the shop 20-30 min after that phone call and found that the car would not start when I arrived. As mentioned previously the car was running and was driven to their shop and had to be towed out. The owner states they would like to handle this offline. As stated they will not return my calls and in the time it took to write that response he could have called me but did not. They did not charge me (I would hope not after damaging my car and performing unauthorized work) but it cost me $1200 to just to repair the damage they caused. The receipt is attached. I don't want anything from them at this point beyond admitting their mistakes and an apology for damaging my car and lying to me about it. But I know that's not going to happen so I just want to warn others to beware of this shop. Use their services at your own risk.

I'm still trying to figure out how they got my car cleaner than how I received it during initial…read morepurchase. Their detailing job was phenomenal. They earned 5 stars because although there were some inconvenient and frustrating scheduling discrepancies that occurred regarding my pick up date, they rectified the situation. The customer service was great. It was easy to get an appointment and connect with my insurance company to get the damage fixed. It has been my intent to call them to see how much they would charge to solely detail my car in the near future because it was that shiny all over and so spotless inside. Job well done for getting my vehicle back in superior shape.

This review is for the auto service side of the business (brakes, transmissions, etc.), not the…read morebody shop (paint, collision, etc.). Unfortunately, our experience with the team here was disappointing. There appeared to be a lack of internal communication, which created confusion and unnecessary complications during a time-sensitive situation. We initially brought in our vehicle and received guidance from one of the mechanics on how to proceed. When we returned at a later time to pick up the vehicle, we encountered a different staff member who was unprofessional and released the vehicle without providing a quote for the recommended services. Subsequently, another staff member took an approach that directly contradicted the original plan discussed, which ultimately made things more expensive and confusing. When we returned once again, we were given a paper quote that was significantly higher--by several thousand dollars--than what was originally communicated via text. Due to the inconsistency, poor communication, and overall frustration, we chose not to move forward with their services. It was a costly and stressful experience, and we would not recommend this shop to others.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

Someone recommended this place to me a few years ago. I've never been disappointed by their…read moreservice. They're extremely honest for example if they can't help you they'll suggest you go somewhere else they've actually driven me home before because I'm handicapped & didn't have a way to get there. They're very close to my house & they're always extremely accommodating & friendly. All car repairs are expensive but here they're at least reasonable. I'd recommend them to anyone with a car. They're the best mechanics I've ever used.

Do not waste your time and money. They deserve minus 5 stars!!!…read more I brought in my car upon a recommendation from a work buddy. He uses this establishment because he says they treat him "right". Far from home but I work on their side of town. Before I made the appointment I asked the price for a basic oil change and to have them check a tire that was always low after a few days. Their answer: DEPENDS. You can't pin down a price because they change everything on you as they go. Why can't basic oil change/synthetic for X car model be XXX? I am pretty particular with my car since it has been well taken care of and I was tired of price gouging and upselling by all the car dealers. When I arrived the mechanic guy finally came in and he seemed very odd to me because he did not seem to understand my questions: as in what will X and Y cost me with taxes, disposal fees, etc. He was an older man. Finally gave me prices but added that those prices might change. HUH? It took over 5 hours for them to inspect the tire, and a simple oil change after I was told to return in an hour. When I got there some other tech came to me and said I needed a list of things, etc. WUT? Nonsense. OK I said I will bring the car back and do each as I can afford, oh boy, my remark INCENSED the chubby man who overheard my conversation with the tech. OH NO YOU MUST DO THIS as soon as possible... WTH? I KNEW none of the other "repairs" were needed. I wanted confirmation about these bogus recommendations and to see why and what their reasons were for having them done? Possibility of XYZ equals NONE to me and he did not even code those possibilities. Not enough care and time to write up what was needed. Quality of work is shoddy too, car did not run better, was the same with the tire. THE dirty and sneaky repair shop is what I call them. OH and my friend loves them because he pays ANY PRICE these guys ask and yes they fix it promptly if you pay whatever THEY ASK, but mark up and cost of labor is in the stratosphere. There is no value in this shop unless desperation is your only choice. The lower techs are nice but the tech mgrs, office managers are rude, inconsiderate, and have no idea how to do business other than the Cro-Magnon way!! Workmanship is shoddy, zero customer service, very dirty place and no place to sit and wait. Scare tactics are just ridiculous and pricing is HIGHER than the car dealers. NEVER AGAIN. I would not recommend Greenbelt Auto and Truck Repair to ANYONE!

Brought in for some repair and routine service. Very nice to deal with, let me know all the costs…read morein advance. Well done and right on time.

I brought my car in for an estimate from a minor fender bender and was shocked by how we were…read moretreated. The receptionist's behavior toward me and my family was blatantly unprofessional and came across as openly racist. From the moment we checked in, her tone was dismissive and condescending, and she made remarks that made us feel unwelcome and disrespected. On top of the disrespect the office was disgusting, smelly and very dusty. I will not be returning, and I strongly urge management to address this behavior immediately so no one else has to go through what we experienced.

This is the only place in Bowie I get my truck serviced. They're honest, quick, and fair.read more

Nice local business and quick service. I came in for brakes and brake pads/calipers and the cost…read morewas reasonable, the fix was professional and they take pride in their work. After so many subpar experiences with my old dealership it was a breath of fresh air to find real mechanics. They don't have much of an online presence but they do more than just transmissions. If you're local to old town and need a mechanic, I highly recommend.