When I walked in, I was greeted by a wonderful gentleman who was extremely knowledgeable and knew…read moreexactly what he was talking about. Right away, he made me feel like I was in good hands. They took a look at the chip in my windshield and explained everything I needed to know. I was able to ask questions and get honest answers, which really helped me feel confident about making the best decision for my car. They also explained that in the state of Florida, auto insurance policies often include coverage for chip and windshield repairs, and that these repairs can be done for free. I had no idea! I was also told it is a Florida law that your windshield can be replaced 1 time for free. I felt really confident bringing my car in today to get the chip repaired. The whole experience was easy, informative, and reassuring. Great customer service from the moment I walked through the door!

I had an object hit my windshield while on the road. I reached out and connected with Safelite…read morethrough my insurance, which instantly said that they would be able to replace the windshield at no cost to me. I checked on line and made an appointment for Friday, August 21st- the only available option was to do a 'Drop and Go'. All communications said bring your car in by 9:30AM. I dropped my vehicle off at 8:30am. Initially, I asked how long it would take, the woman working the desk said '3 hours'. The man says 'don't give her a time'. I leave my vehicle with the understanding that the car would be available before 5pm when the shop closes. I was told I'd get a message when it's ready. I called the listed number for the West Palm Beach location and speak to 3 different automated voice prompts before reaching the main customer service at the national level who says let me try and call the store. This was at 4:00pm, Naomi, the representative says they may or may not be done by 5pm. I take a ride-share over and my car at 4:54 is parked exactly where it was at 8:30 this morning. The woman at the front desk is repeating everything I say, with no additional detail. It's 5:12pm and my car has just been taken into the back for service. Expected work time: 2 hours. I can't stress this enough, please choose a different retailer, location or overall option. No apology or explanation for the inconvenience. 1 star is too generous.

Roy did a great job getting a replacement Pilkington OEM BMW windshield in quick order. My car has…read morefull coverage and the insurance company was trying to say I would have to pay my $500 deductible for windshield glass replacement. Roy told me to call again as under Florida law they have to waive the deductible for windshield glass replacement if you have full coverage on your vehicle. I called back and they confirmed Roy was correct. Thank you, Roy, for your honesty. My windshield was replaced in about an hour with the light and rain sensors both working perfectly. I would recommend anyone to use Roy for their next windshield replacement as his work is excellent.

Owners Roy and Tamera are running a "top-notched" company. I met Ignascio and Cindy, the windshield…read moreinstallers and the calibrator, Andy. They were all very professional, polite, kind, knew their craft, and answered all of my questions. Tamera made this whole experience painless and completed it in a timely manner. Again, thanks to you all.

Whoever owns this company should be completely embarassed by his customer service team as well as…read moreservice technicians. If you can even call them that. The team showed up at my condo this a.m. only five minutes before their two hour window closed. I had a pin prick size nick in my windshield. Over an hour later, the person who was sent ot fix my tiny glass crack, I revceive a call, however he speaks no English. All I can understand him say is tomorrow. I go downstairs and confront him about why tomorrow after an hour here? And then I look at my glass and the pin prick size nick in the glass has spread and is now a semi-circle with multiple layers of riples. I call the company and they interrupt me and all they can say is: "you have to replace your glass. It is not our responsibility if things go wrong." Chris who answers the phois nice enough on the front end when scheduling, but he takes absolutely no accountability. And the other Mexican man working there (name unknown) was down right rude, dismissive, laughed while talking to me and was talking to other people in the background while on the phonewith me. Longe story short, Charlie's Auto Glass showed up to fix a pin prick size nick in my window and left me with a huge shattered crack for which I now am going to have to replace an entire windshield. THere is a reason why your dealerships and other providers DO NOT refer Charlie's. They may schedule you quickly, but beware!!!!! The technician spoke absolutely ZERO English. He called his shop after I came down. Without saying a word or even trying to put me on the phone with an English peaking representatie, he got into the company van, windows up and drove away. That was it. This company came, they created problems, they left, and they take no responsibility. If I were in a third world country I would expect this kind of "don't care...not my problm " attitude. But we are in the United States of America. They wasted my TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I needed a front windshield replacement and they were able to get me in within a few hours. Simple…read moreand straight forward service.

Went in for rear windshield replacement. The initial phone conversation with staff was pleasent…read moreand the price quoted was the price I paid for the installment. From the minute I walked in it was an A+ experience. Bravo to the owner and staff. Will definetlyt bring them my business and my familoy's business.

Great service! The staff was nice and car was ready when they promised. Would recommend to others.read more

I appreciate their honesty. I was getting a remote car starter. When I came to pick it up they told…read moreme the car already has a factory installed system. Also their waiting room and showroom are very clean. I will use them in the future if I need something they can help with.

Got a quote from them. And even though they were overpriced, they seemed to be very professional.read more

Very good and honest old school shop. The shop is ran by a father and son duo. Paid to have a…read moredashcam and GPS tracking system installed, the tracker itself had a malfunction and he immediately opened it back up to check it out at no extra cost the next day. Its rare businesses now to have the level of customer service this shop has. Highly recommend, 10/10! Check them out for all standard repairs but also DashCams and GPS tracking systems, audio etc!

David and his team were great! I hired them to install an amp and subwoofer in my F250. While I had…read moreall of my own equipment, he went above and beyond to ensure it was wired in correctly, and followed up after my visit to answer some additional questions I had. I can't recommend these guys enough!

Literally PERFECT! This is who you want to do your vehicle…read moretints. Fast, reasonable with truly quality work. Ryan did my Jeep, my wife's car and my pickup - all look awesome with quality tints. He's a must call for all your tint needs. Lucky to have his service right in Boynton Beach.

Amazing service and pricing! Ryan was quick to respond to my yelp request for a quote. I only…read moreneeded the windshield strip and Perfect Shades was the best price around plus he is mobile! I was able to schedule for the next day after corresponding with him. He offers ceramic tint, which will hold up better in the Florida sun. He was early to arrive and did a great job on my car. Ryan is prompt, pleasant and professional. I highly recommend his window tinting services. You will not be disappointed.

If I could I would give him zero star review! He's not serious about his work. I tried getting…read moreahold of him multiple times no answer, my father tried calling for me again no answer. When final I got ahold of him he told me to text him the information of my car and I did he said he's not interested because he thinks I'm "playing a game" because I was calling from "a few different numbers". I recommend not wasting your time getting ahold of BJ's!

He did a great job replacing my passenger side window and a really nice guy. A vet as well. Five…read morestars.