Amazing place full of the best most professional and courteous people who…read moreActually care about you and your car: went out of their way to help me and figure out issues when I got a new used car that had problems in the beginning : will come back Here anytime i need anything !

Best place in town to fix your car. honest and helpful people. Honest and pleasant. Quick and…read moreaccurate service.

Always seem to do excellent work in my 15 years of working with them at a reasonable price--…read moresometimes even lower than reasonable!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

My greatest concern with any garage is trust and reliability. We've been customers/clients of…read moreSouthfield Muffler & Brake for years. Diagnosis, clarity, pricing, and customer service are exemplary. We highly recommend them. L. Winer

Ryan the owner is very good, and HONEST. After he checks out your car, he calls personally. Tells…read moreyou what he sees, what is urgent to fix, and what can wait. Prices are far less than a dealership. The place to go if you are on a budget with an older car. They don't schedule an appointment. You drop your car off and 95% (only time I waited was part was out of stock) of the time pick it up next day! Danni the runs the office isn't great. She has a process she follows that is efficient. I recommend Southfield Muffler to anyone. They do complete auto repair.

I have a large camper van that's over 8 feet tall and over 8700 pounds, so it's not easy to find an…read moreauto repair shop to service it (even though it's basically a Dodge b3500 Van that dodge has been making for over 2 decades) Bill(manager) did some research and decided that he would take on my van for a starter RR. It was dropped off at 7:30am and was pleasantly surprised by a 11:30 pick-up call. Bill's quote for a starter RR was about $450, being a very good price as it would have been several hundred dollars more from a RV center and would be several weeks before they could get to it. The kicker being that it didn't need a starter after all, it was just a wire from starter to relay that need to be replaced, saving me hundreds of dollars more. Thanks, Bill, for your honesty and getting me on the road again.

I cannot say enough great things about 4th Street. I have taken my 10-year-old car there for…read moreseveral years and have never received anything but outstanding, honest, fairly-priced service. I trust them implicitly and as a person who is not particularly mechanically-minded, that's really important. Bill who takes the work in, distributes the work to the great techs and mechanics in the garage, is a very kind and knowledgeable person and answers every question I have. 4th street takes my car in, checks it out, Bill calls me with the quote and good explanation of what needs to be done and why and when! I never ever walk away feeling like I've been in any way bamboozled, quoted for services I didn't need, or anything close to that. The other great thing is that since my car is a Hyundai hybrid (and one of my kids has an old old BMW) if there are things that 4th Street knows are specific to our makes and models that is not their area of expertise, they'll tell me that as well so I can take the cars to the dealership or BMW-specific repair places. This has only happened a couple of times but I definitely have appreciated that guidance from Bill and staff. A million thanks to Bill and 4th Street Auto in Royal Oak for keeping my car safe and on the road and explaining everything I need to know before any work is done. Plus, they are just great people to deal with every single time!

I took my Subaru in there because it was overheating. They said it was the radiator water pump and…read moresomething else they replaced all of that for a tune of about three grand then it started doing it again so they did a pressure test and found out it was the head gasket so for another five grand they replaced the head gasket but didn't do any of the other necessary things so the car constantly burned oil after that in there solution to me was to put a heavier weight oil so it didn't burn as fast. Needless to say about four months later because of all the engine oil burning and everything the engine finally seized at 88,000 miles. I wouldn't take a matchbox car to get repaired there.

The owner said to me after I requested a quote..".. make sure you have your money ready.. we're not…read moregiving you a quote.." Disrespectful arrogance.. Even after I paid for a very expensive brake job.. So.. If you want to be respected..go somewhere ELSE!!

It is really hard to find a good, reliable mechanic who you can trust. Recently my car started…read moreoverheating and I needed to find a local mechanic quickly in order to get my car to safe working condition. Mark and the TLC mechanics were able to identify the problem and source parts within a few hours of drop off, and I was back on the road the next day. Mark did a great job of keeping me informed on the progress of my repair, offered contacts on where to find a discounted rental if I needed, and answered all questions regarding possible alternatives to radiator replacement. When it comes to price - I did my due diligence and called around to see what a similar repair would cost elsewhere. TLC came in 35% lower than the dealership. I'm very happy with the service and will be returning to TLC for future car repairs.

I recently had my vehicle serviced here. While the repair itself was completed, I was very…read moredisappointed with the communication and customer service throughout the process. A straightforward question about arranging service turned into an unnecessarily confrontational and combative interaction on more than one occasion. I later contacted the owner to address my concerns. His response focused on the timing of the vehicle's arrival and the impact on the technicians, as well as the possibility that there had been a misunderstanding regarding the towing company's guidelines, which was not the case. My concerns about the way I was treated during the interaction were never addressed, nor was my subsequent follow-up acknowledged at all. Since that interaction, I have received two additional messages in less than 24 hours regarding pickup of my vehicle, both requesting a callback. This level of repeated contact was not part of my prior interactions with the shop and was completely unnecessary. One call providing the repair information, estimated cost, and pickup details should have been sufficient. Good automotive service isn't just about completing the repair. Customers should also be treated with courtesy and professionalism. Based on my experience, I would not recommend this business. If you value courtesy, professionalism, respect and restraint, then choose another shop.

I just want to say that Donnie provided phenomenal customer service, which is so rare to see these…read moredays. He was friendly, knowledgeable, and had a very positive attitude. This made my experience of having my 2026 Equinox that broke down 6 days after buying it a less stressful experience. He deserves recognition and a bonus/raise!

This was one of the most unprofessional and disturbing interactions I've ever had with someone…read morerepresenting a service company. A driver responding to an accident in front of our home dumped vehicle debris onto our property without permission, using our garbage cans as if they were public equipment. At no point did he ask, explain, or show the slightest consideration for the homeowners whose property he was affecting. When my wife tried to address the situation, he immediately escalated to aggressive, hostile language and an intimidating demeanor. It was unsafe enough for the police to be called. While we waited for them to arrive, he directed the same behavior toward me. Troy Auto Transport on Stephenson Hwy is confrontational, disrespectful, and completely devoid of professionalism. Accidents happen. Cleanup is part of the job. Treating nearby residents like obstacles instead of people is a choice. This company's driver showed zero accountability, zero restraint, and zero basic decency. If this is how they represent themselves in public, I would strongly advise anyone to think twice before trusting them with their vehicle or their safety.

Incredible service as a whole. Especially customer service. Got my car back quickly too. Shop has a…read morelot of love and history in it, family owned too cant beat that! Please use this shop!

I love Northern Auto. Knowledgeable and friendly. Scott immediately knew what the problem was and…read morefixed it. Highly recommend. It's the only place I'll go for service.