I took my Subaru in there because it was overheating. They said it was the radiator water pump and something else they replaced all of that for a tune of about three grand then it started doing it again so they did a pressure test and found out it was the head gasket so for another five grand they replaced the head gasket but didn't do any of the other necessary things so the car constantly burned oil after that in there solution to me was to put a heavier weight oil so it didn't burn as fast. Needless to say about four months later because of all the engine oil burning and everything the engine finally seized at 88,000 miles. I wouldn't take a matchbox car to get repaired there. read more

The owner said to me after I requested a quote..".. make sure you have your money ready.. we're not giving you a quote.." Disrespectful arrogance.. Even after I paid for a very expensive brake job.. So.. If you want to be respected..go somewhere ELSE!! read more

John was great with providing reliable service on a timely manner. He worked on my brakes and rotors on the same day. He was able to answer all my questions via text messages. He even ordered the parts needed ahead of time to prevent any unnecessary delays. I would highly recommend John and the team at Quality Foreign Car Service. read more

We have now taken both our newer Subaru and our older Toyota to Quality and we couldn't be happier. Both cars received fantastic service, everything was explained extremely well and we were given options for how to proceed. The Toyota went from being obnoxiously noisy to a pleasure to drive- and the dealership couldn't figure out what was wrong. We are very grateful to have found Quality! read more

The best mechanic to take your car to, I don't trust a lot of dealerships and mechanics but these guys gave me some hope that there are good mechanics who actually care about your car as much as you do!! Wayne and Chris are amazing and super reliable!! They have taken care of my car and I will keep bringing my car to them!! Such amazing service and genuine care for cars. I love how honest they are as well such great quality for a business!! read more

Super quick and speedy service! I called about a burned out headlight, and I was able to come in and get it fixed immediately. They were very clear when explaining the issue with my car, and got it fixed in less than 20 minutes. Definitely recommend this place! read more

Honest. Fair. Exceptional work. Above and beyond. I wanted to move away from the over-priced dealership that up-talked me and always acted like they knew more about cars than I do (which is true, but they don't need to know that.) When I found Quality and talked to Chris for the first time over the phone I knew that with his patience in not only answering my questions but taking the time to educate me, along with his vast knowledge of Subies, that Honey Bunny would be in good, dirty hands. He always makes time to give me as full of an explanation that I need to make the right decision and feel comfortable moving forward with repairs. Every time I take her in I know she will come back to me well taken care of, and she has. It's like her little Spa Day. To the point that my boyfriend wants to send them a letter of gratitude from out-of-state thanking them for always being honest and true to me when he can't be the car-guy buffer. Case in point - I had my girl in two weeks ago, then the following week my brakes went out. Like, went out. No stoppy-stop. Uh-oh. I called to ask if I could have Honey Bunny towed in, and they not only insisted, but assured me they would take care of her that very same day, and sounded just as worried about everything as I was. They did. Got me back on the road before it got dark so I could make it into work the next day by 6am. If you are looking for swanky, over-priced, flashy, wasteful snobs who care more about donuts in a lobby than doing the dirty work, then this place isn't for you. If you love your car and want reliable, relatable, hard-working peeps who want to keep your ride ridin' for as long as possible, then make the trip to Quality and ride your bike home like I do because it's worth it. read more

Very satisfied with the service. The words I think of are up-front, honest, direct, reliable, and fast. I had been scrambling to fix an engine/turbo issue on my modified Subaru WRX for two months. Between my tuner and the dealership we came to know satisfactory conclusions which cost me nearly $2,000 to no avail. I called here after a quick google search and spoke with Greg. He recommended a smoke test to check for vacuum leaks which was the next logical step so I was excited to hear him say that. I dropped my car off in the morning of our appointed day and by 12pm I received a call from Chris stating the the smoke test identified the hose leak (post-turbo) and that he was able to fix it. I have driven the car about 50 miles since then and my baby is back to it's good old street racing self! I am so grateful for Greg and Chris's help. Best part is they charged me a very fair rate for their services and did not rip me off. I will be coming back to get a bit more work done in the coming weeks and recommend this garage to my friends. read more

Trusting an auto place can be very difficult. The guys at quality foreign car service certainly took the time to explain everything that was wrong including pedigree issues that may come up due to age and mileage in detail. And then re-explain in much more simple language when I told him I did not understand anything about the car lingo. He was then we're fair about what was the need to fix and the can wait till next time or thing to keep an eye on. I have used them twice so far and I will be back. read more

Been taking our cars here for years. Chris is the best mechanic I've ever known. Very fair. Kept our cars on the road far longer than we ever ever could've hoped to. read more

I've had another great experience at Quality Foreign Car Service and wanted to share again how wonderful it is to have a trustworthy mechanic. Wayne was exceptionally helpful in determining my current car issue. I took my car for a simple alignment at a pretty popular tire shop on Woodward (you know, the one with the big talking tire) and they said that my rear alignment was so out of whack that I needed to head to a frame shop -- odd, considering I treat my car exceptionally well and have been in no accidents. They sent me to a frame shop in Birmingham and after looking at the car and consulting the alignment printout the tire shop gave me, the manager there said my rear axle was bent so badly that I needed it replaced immediately. He quoted me a repair cost of $600. Yikes. Fortunately, his shop was moving and couldn't take care of me until three weeks later. Enter Wayne and Quality Foreign Car Service. My husband and I dropped off my car, handed him the alignment sheet the tire shop gave me and told him what the guy at the frame shop said. After telling him explicitly that we needed to have the rear axle replaced, he said that the alignment printout looked off but we definitely didn't need to be so worked up about it. He took my car to an alignment shop he trusts (Wayne's shop doesn't do alignments -- one of the only things he doesn't do), put it up on the lift, and after looking at my beloved Vibe and hooking it up to a computer, he and his friend there determined that the tire shop and the frame shop completely overstated the severity of the situation. The rear alignment was just fine but angled in such a way that the front tires needed to be adjusted correctly. No need to replace the axle at all. I am most impressed that I walked in and told Wayne I needed a pretty expensive service -- and would probably have gone along with it if he said I did need a new axle! -- but he went in and found exactly what was wrong and fixed what needed to be fixed. At the tire shop, they hooked it up to the computer and went along with the printout's one-size-fits-all solution that would result in a budget-busting fix. Wayne's time and experience led to a solution that was less invasive and quicker and cost me nearly $500 less than what I expected to pay. Wayne is an honest mechanic that works quickly and within budget. He has earned my business when it comes to car repair for everything that comes up in the future. I used to be totally anxious about going to a mechanic, but now I feel comfortable taking my car in when I have an issue. I know that I won't be upsold, lied to, or pressured into agreeing to repairs my car doesn't need. These guys are fantastic. I strongly recommend this shop for any car service you require. read more

Thorough earnest Very expensive and slow service Impressed by their work ethic and desire to good work read more

Excellent service...know what they are doing. Do not over sell on unnecessary repairs. They are safety oriented and organized. Fair pricing...Chris and Wayne explain problems and complete job when promised. read more

I trust Wayne and Chris with vehicle repairs for five years now. High quality work at affordable prices. I appreciate the honesty, the candor and the extra time they take to talk technical with a neophyte as myself. And I really appreciate the hand written invoicing / billing. A very good shop. Very high quality work. read more

I have been bringing my Volvos to Wayne and Chris for as long as I've owned them - there is not a more knowledgeable shop for Volvos or any foreign make in the entire Metro area. They are honest, straightforward, and always looking out for my best interest when repairs are needed, making recommendations when things can be done cheaper or are just not needed. I trust them completely and would recommend Quality to anyone. read more

These guys are pretty much the best you can go to if you have a Subaru. Wayne and Mike are awesome. They don't try to play mind games with you. They tell you honestly what's going on with your car and fix it. I like that they don't just try to get you in and out. They recommend having things done that they would do for their own vehicles. I find that commendable. Highly recommended. read more

I've had my '07 civic serviced here for the past several years and have always had excellent work done. Yesterday my air conditioning went out, and despite the fact they were booked solid, they offered to take a look at it today to see if they could at least identify the problem. With the next several days predicted to be very hot--I took it in this morning. They called later this afternoon and had identified the problem with a failed relay and were able to fix it--I was good to go! Thank you again for such great and timely service! I really appreciate it. read more

I like Qaulity for 3 simple reasons. 1. They did an excellent job replacing the motor in my 2004 Volvo S60 2. The price was 3 grand less than the dealer (and they both located the exact same motor 3. Wayne is as honest as they come. He did exactly what he said he was going to do and had it done right on target. These are good people and I am really happy to have found a mechanic I can trust. read more

I stopped taking my car to Wayne when I moved across town and I've regretted it ever since. He gives straight information, knows his cars and treats people fairly and honestly. Now that I've had bad experiences with dealer service, I'm headed back to Wayne at Quality Foreign Car Service. read more

This place is the best and has been the best for the 15 years they've been servicing my cars. I limped in with a car that wouldn't stop, had to use the emergency brake to stop. Put it up on the hoist, ruptured brake line. The horror of it all is that I had just paid $900 for brake repairs at another local shop in a very fancy neighborhood with a fancy roster of cars in the lot. For $900, the first place did NOTHING! Quality got me in tip top shape for less than $200, I've been a loyal customer ever since. read more

I've entrusted the mechanics at Quality Foreign Car Service with maintenance of my 2008 Toyota Rav 4 for years, and was especially impressed with their service as part of the 100,000 mile maintenance on my vehicle. Chris worked on my car, and identified a problem with the rear differential. He and Wayne went the extra mile by doing some research, identified a warranty on the rear differential and helped me with going about the process of communicating with the Toyota dealer mechanic who replaced the differential for free! I highly recommend these auto mechanics! read more

These guys are not mechanics, they are wizards. They love your car as much as you do. If your car is regularly serviced by these guys you will have no problem hitting 300k on the odometer and save the cost of at least one brand new car that you won't have to buy. read more

Crash my Volvo,maybe it save my life and son. But the guy need people skills,he's honest ,does good work,willing to help u,so i give him a thumb u,now have a American car,good luck. read more

I can't say enough good things about the staff at Quality Foreign Car Service. In early February, in 12 degree weather, I couldn't get my 2008 Saab to start. After Googling "Saab repair shops near me" and crossing my fingers, I had my car towed to QFCS. I dropped my car off with Chris at 3:30pm, and he called me with his initial assessment by 5:30pm. They ended up having my car for a full week while trying to diagnose my car's issue, and they kept me fully updated the entire time. Chris and Wayne both took the time to fully explain to me what they were able to find, what it could mean, and the best options for fixing it. They were even kind enough to take calls from my father, who wanted to make sure his daughter was getting the right information and the best service available. When I was able to pick up my Saab a week later, Chris and Wayne had a lengthy discussion with my partner and I about what they found and they gave us wonderful advice on how to proceed. And for having my vehicle for a full week, they charged me a very reasonable rate and that I know I wouldn't be able to find anywhere else. Right from the get-go when I went to Quality Foreign Car Service, I was met with kind, intelligence, and incredibly professional service - if my next car is a foreign model, I will absolutely be bringing them my future business. read more

I have a 2001 xc70 that I have taken to the dealership for service since I wanted to keep this car forever... Now I am kicking myself for wasting all that $$. A friend recommend Quality after I was complaining about how expensive it was to keep my car serviced from the dealership... They are fair and honest and always willing to go the extra mile (that is all for my car humor...). The first time I went there I was thinking my car was on its last leg. Not so, when I told him what the dealership said he just smiled and said I would be happy. And I am!! read more

October 2011, I have a story about this place. The transmission on my 2000 Volvo S70, 110k, unexpectedly died. I bought the car from a family referred used car salesman in the Chicago area. Clearly I made a bad decision when buying the car..., I have put a lot of work into it, but it runs great and I still get about 22 mpg city. I already knew I needed a new trans and was doing a little research online about how much it was going to cost to get it replaced with a used trans with a decent warranty on it. I was seeing costs from 300 to about 800 dollars with year warranties. I went in to Quality, and off the bat Wayne was quite frankly rude and inattentive, poor customer service overall. He called me the next day with a quote at 1500 dollars for the trans alone and then another 1000 in labor. Then proceeded to tell me it was a big decision because it might not be worth the money, and that he would buy the car from me for 500 or 600 dollars. I almost threw up in my mouth. The tires I had put on 3 weeks prior were worth 500 dollars alone (600 new). After a little bit of back n forth on how much the car is actually worth (him saying, I'm not a used car salesman...yea like you don't know how much the car is worth a-hole) I literally hung up the phone, called the Volvo dealership and had a guy run some numbers for me. He got back to me later that day and said he had found a trans with only 31k, 1 year warranty, for 750 dollars and that they could have it all done for 1500 dollars total. Immediately had my car towed over after Wayne charged me 80 dollars for his complete waste of time b.s. show and they had it fixed within 2 days. It is running great and am very glad I didn't listen to Wayne, honestly how could anyone listen to that nonsense and not get irritated. May be good for some things, I don't know, but I would highly recommend NOT taking your car there. read more

I'm always a little concerned taking a vehicle in for repairs, I'm no where near an expert and always a little wary of being an uniformed customer. I took my Jetta to Quality to get an exhaust problem diagnosed and it turned out to be a catalytic converter issue, which is a very expensive fix. The technician could have simply told me I needed a new one and charged me well over $1000 dollars. However, he pointed out to me that my car was still covered by its warrenty, barely. He suggested taking it to the dealership where the part can be fixed for free. I wasn't even charge an inital fee for the diagnosis. In this economy I can only imagine other auto repair places would not have suggested me taking my business some where else. The next day I got a follow up call just to make sure the part was taken care of free of charge. I really appreicate the honesty and the follow up. I know I will always take my car there and recommend it to anyone who is asking. read more